Um Group Failover; Unified Messaging Features - Panasonic KX-NS1000 Feature Manual

20.1.2 UNIFIED MESSAGING FEATURES

20.1 U

20.1.1 UM Group Failover

Description
Each UM group can be assigned a failover destination. If a call is routed to a UM group that is unavailable, the
call will be redirected to the specified UM group.
Incoming Call
Offline
PBX
UM Group 1
Failover Group: 3
UM group failover applies to incoming CO line calls (including DISA), intercom calls, and faxes.
Conditions
•
If a call cannot be routed to a UM group and no failover UM group is specified, the system handles the call
according to Intercept Routing—No Destination (® 10.1.13 Intercept Routing—No Destination).
•
Failover redirection does not cascade; if the failover destination is unavailable, the call will not be redirected
to that UM group's failover destination.
•
The same UM group may be specified as the failover destination for multiple UM groups. For example, UM
group 3 can be the failover destination for both UM group 1 and UM group 2.
PC Programming Manual References
11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings—
20.1.2 UNIFIED MESSAGING FEATURES
Description
The KX-NS1000 PBX has a built-in messaging system that provides voice mail and fax services to its
subscribers. The Unified Messaging system can also provide voice guidance to outside callers, either directing
them to their desired destination or to the mailbox of a subscriber, where they can leave a voice message.
Users
The following three types of users exist in the Unified Messaging system:
•
Subscriber (maximum: 1022)
386 Feature Manual
PBX
UM Group 2 UM Group 3
PBX
Fail Over Site Name
Document Version 2016-03