Panasonic KX-NS1000 Feature Manual page 106

5.1.10 DISA (Direct Inward System Access)
connected by the Automatic DISA Activation feature. This feature can be enabled or disabled through
system programming. It is also possible to establish a Conference call (® 4.1.18 Conference), perform
Call Splitting (® 4.1.9 Call Splitting), and page with a call on hold to transfer the call (® 15.1.1 Paging).
13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System
→
CO-CO with DISA—Transfer by DTMF "#" (Activation Key Required)
→
CO-CO with DISA—Return to DISA Top Menu by DTMF "*"
–
DISA security mode should be set to No Security.
–
If the called extension does not answer, is busy, or is in DND mode, the DISA Intercept feature operates.
–
The party on hold can use the Call Retry feature.
–
If the destination CO line supports End of Call Detection, a paging call can be made after dialing "#".
–
If the transferred call is forwarded to another outside destination, COS settings are ignored.
•
If the cellular phone's number is registered in system speed dialing, its COS will be the COS of the
extension specified as the CLI destination.
•
If the cellular phone's number is not registered in system speed dialing, its COS will be the COS
of the CO line that the transferrer is using.
•
Operation is as follows, depending on the "10.7.1 PBX Configuration—[2-7-1] System—Class of
Service—COS Settings—CO & SMDR—
Call Detection on the destination CO line:
–
Case 1: Transfer to CO is enabled
Transfer is available.
–
Case 2: Transfer to CO is disabled and the destination CO line supports End of Call Detection
A reorder tone is heard. (Consultation hold can be released by pressing "#".)
–
Case 3: Transfer to CO is disabled and the destination CO line does not support End of Call
Detection
Transfer is canceled, and the conversation returns to the CO line on hold.
–
If the call is transferred to an ICD group, the call will wait in a queue until answered, but the Queuing
Time Table will not function.
–
When using this feature, do not use the Executive Busy Override feature to interrupt the established
call.
Redial with DTMF " " when receiving a CO line call (before the transfer destination—cellular
phone—answers).
•
It is possible to redial by using the DTMF tone " " before the transfer destination CO line (cellular
phone) answers.
•
If the transfer destination (cellular phone) is a line that does not support answer notification, outgoing
dial completion is considered as answering.
•
If the destination CO line supports End of Call Detection, screened transfer is available. If the
transferring party dials "#" while talking to the called party, the call can be put back on consultation
hold.
•
If the destination CO line does not support End of Call Detection, the call is transferred unscreened.
•
DISA Call Transfer to Outside User
When a call is received through DISA and the receiving extension is set to forward the call to an extension
(including over a TIE connection) or an outside destination, the call can be forwarded automatically to an
outside telephone number if the following conditions are met:
•
An outside telephone number (e.g., a cellular phone number) is registered as the forward destination
of the receiving extension.
•
The forward destination's telephone number is registered in the System Speed Dial of the receiving
extension.
•
The forward destination's telephone number is set in the CLI Destination of the receiving extension.
•
Automatic Walking COS is enabled for the receiving extension.
After a conversation is established with the forward destination (e.g., a cellular phone number), it is possible
to establish a Conference call, perform Call Splitting, and page with a call on hold to transfer the call. This
is the same as DISA Call Transfer from Outside Destination. For details, see "DISA Call Transfer from
Outside Destination".
106 Feature Manual
Transfer to CO" setting and the availability of End of
Document Version 2016-03