Unified Messaging-Incomplete Call Handling Service - Panasonic KX-NS1000 Feature Manual

Conditions
•
PBX resources are required to access the Unified Messaging system. To reduce the possibility that PBX
performance will be affected, the account in the e-mail client that is set up to access the subscriber's
mailbox should be set to off-line mode. For details about off-line mode, refer to the e-mail client's
documentation.
•
New voice messages and fax messages can be sent as attachments to e-mails to a separate e-mail account
(® 20.1.58 Unified Messaging—Message Waiting Notification—E-mail Device).
•
A tool for users to help manage IMAP connections in Microsoft Outlook is available. A link to where users
can download the tool is provided in Web Maintenance Console.
→
"Unified Message—Unified Messaging Plug in" in 8.2.1 Users—Add User—Single User
Installation Manual References
5.11 Programming E-mail Integration for UM Voice/Fax Messages
PC Programming Manual References
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters—
(Message Client)
21.1 UM Configuration—[2] Class of Service—General
→ Fax Option
→ Desktop Messaging
Operating Manual References
Subscriber Operation
1.6.6 Other Features—
20.1.46 Unified Messaging—Incomplete Call Handling Service
Description
Allows the subscriber to offer callers several service options when the extension is busy or there is no answer.
Options available for Incomplete Call Handling for Busy or No Answer are:
•
Leaving a Message
•
Transfer to Covering Extension
•
Returning to the Automated Attendant Top Menu
•
Intercom Paging
•
Custom Service
•
Calling Operators
PC Programming Manual References
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting
→ Incomplete Call Handling for No Answer
→ Incomplete Call Handling for Busy
Document Version 2016-03
20.1.46 Unified Messaging—Incomplete Call Handling Service
IMAP
Mailbox Password
Feature Manual 411