Software Upgrade Wizard - AudioCodes Mediant 800 MSBG User Manual

SIP User's Manual
•
Multiple S/N lines (as shown below):
Figure 3-297: Software Upgrade Key with Multiple S/N Lines
a.
b.
5. Verify that the Software Upgrade Key file was successfully loaded to the device, by
using one of the following methods:
•
In the 'Key features' group, ensure that the features and capabilities activated by
the installed string match those that were ordered.
•
Access the Syslog server (refer to the Product Reference Manual) and ensure
that the following message appears in the Syslog server:
"S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n".
6. Reset the device; the new capabilities and resources are active.
Note:
3.4.2.3

Software Upgrade Wizard

The Software Upgrade Wizard allows you to upgrade the device's firmware (compressed
cmp file) as well as load an ini file and/or auxiliary files (typically loaded using the 'Load
Auxiliary File' page described in ''Loading Auxiliary Files'' on page 337). However, it is
mandatory when using the wizard to first load a cmp file to the device. You can then
choose to also load an ini file and/or auxiliary files, but this cannot be done without first
loading a cmp file. For the ini and each auxiliary file type, you can choose to load a new file
or not load a file but use the existing file (i.e., maintain existing configuration) running on
the device.
Version 6.2
In the 'Send Upgrade Key file' field, click the Browse button and navigate to
the folder in which the Software Upgrade Key text file is located on your PC.
Click the Send File button; the new key is loaded to the device and
validated. If the key is valid, it is burned to memory and displayed in the
'Current Key' field.
If the Syslog server indicates that the Software Upgrade Key file was
unsuccessfully loaded (i.e., the 'SN_' line is blank), do the following
preliminary troubleshooting procedures:
1. Open the Software Upgrade Key file and check that the S/N line
appears. If it does not appear, contact AudioCodes.
2. Verify that you've loaded the correct file. Open the file and ensure that
the first line displays [LicenseKeys].
3. Verify that the content of the file has not been altered.
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3. Web-Based Management
February 2011