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BULLETIN NUMBER:
APPLICABLE MODEL:
GESTETNER – 3502/4502/3502P/4502P
RICOH – AFICIO 1035/1045/1035P/1045P
SAVIN – 2535/2545/2535P/2545P
SUBJECT:
TONER BOTTLE STORAGE AND OPENING
SYMPTOM:
When a new toner bottle is shaken and the cap is unscrewed, the inner cap pops off.
This might occur under the following conditions:
1.
The toner bottle has been stored for a long time in a low temperature environment (such as an
unheated warehouse during winter).
2.
The temperature around the toner bottle suddenly increases by more than 77ºF/25ºC.
3.
The toner bottle is installed within 9 hours after the above condition has occurred.
CAUSE:
1.
When the toner bottle is stored at a very low temperature. The air in the bottle cools and the bottle's
internal air pressure decreases.
2.
Air slowly leaks into the bottle until the bottle's internal pressure equalizes with the atmospheric
pressure.
3.
Later, when the bottle is moved into a warm place. (The temperature variation is over 77ºF/25ºC.) The
air in the bottle warms and the internal pressure of the bottle increases.
4.
When the bottle cap is removed, internal air pressure pops off the inner cap.
Note: There is no problem for toner bottles that have been stored at normal room temperatures.
ACTION:
1.
When moving toner bottles from a very low temperature environment, store the bottles at normal office
temperature for more than 1 day prior to use. This will allow the bottle's internal pressure to equalize
with the atmospheric pressure.
2.
If it is not possible to take the above action, please perform the following steps prior to installing the
toner bottle.
Step 1) Hold the toner bottle upright. (Do not shake it.)
Step 2) Loosen the bottle cap (do not remove the cap completely at this time) and hold the cap over 20
seconds (to prevent the cap from coming off).
Step 3) Remove the cap and inner cap slowly. (to reduce the air pressure in the toner bottle)
Step 4) Reinsert the inner cap in the bottle and then install the bottle in the machine.
Please insure your customers are aware of this condition and follow the above guidelines.
Copyright
2002 RICOH Corporation. All rights reserved.
CÓPIA NÃO CONTROLADA
TECHNICAL SERVICE BULLETIN
B003/B004/B006/B007 – 019
CÓPIA NÃO CONTROLADA
09/20/2002
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Troubleshooting
