Ricoh B003 Service Manual page 782

BULLETIN NUMBER: BULLETIN NUMBER:
BULLETIN NUMBER: BULLETIN NUMBER:
APPLICABLE MODEL APPLICABLE MODEL APPLICABLE MODEL APPLICABLE MODEL: : : :
GESTETNER – N/A GESTETNER – N/A GESTETNER – N/A GESTETNER – N/A
RICOH – AFICIO 1035P/1045P RICOH – AFICIO 1035P/1045P RICOH – AFICIO 1035P/1045P RICOH – AFICIO 1035P/1045P
SAVIN – 2535P/2545P SAVIN – 2535P/2545P SAVIN – 2535P/2545P SAVIN – 2535P/2545P
SUBJECT: INCORRECT CD-ROM'S SHIPPED WITH MACHINE
SYMPTOM:
Document management software will not install and print drivers contained on the printer driver CD are beta
version drivers.
CAUSE:
Old beta versions of the print drivers and document management software were copied to the CD ROM
packages.
Affected CD ROM's
•
RICOH Brand Printer Driver CD
•
SAVIN Brand Printer Driver CD
•
Document Management CD-
•
Manual CD-
SOLUTION:
PRODUCTION COUNTERMEASURE:
The CD ROM packages will be replaced with newer versions.
FIELD COUNTERMEASURES:
1. Download the current software from the manufactures web page.
RICOH: http://support.ricoh.com/html_rc/model/af1035_45/af1035_45en.htm
SAVIN:
http://www.savin.com/savin/savininternetsitetemp.nsf/(All)/SoftwareDrivers.html?OpenDocument&
Start=1&Count=100&Expand=1.8
2. A one-time shipment of replacement CD packs will be mailed to servicing dealers based on equipment
shipment records.
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2000 RICOH Corporation. All rights reserved.
CÓPIA NÃO CONTROLADA
TECHNICAL SERVICE BULLETIN TECHNICAL SERVICE BULLETIN
TECHNICAL SERVICE BULLETIN TECHNICAL SERVICE BULLETIN
B003/B004/B006/B007 - 001 B003/B004/B006/B007 -
B003/B004/B006/B007 - B003/B004/B006/B007 -
CÓPIA NÃO CONTROLADA
001
001 001
05/23/2001 05/23/2001
05/23/2001 05/23/2001
Continued...
CONTROL NO. 087ABW