Getting Help; Contacting Support - Oracle Sun Server X4-4 Service Manual

Getting Help

Call Out
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Getting Help
The following sections describe how to get additional help to resolve server-related problems.
"Contacting Support" on page 62
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"Locating the Chassis Serial Number" on page 63
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Contacting Support

If the troubleshooting procedures in this chapter fail to solve your problem, use the following
table to collect information that you might need to communicate to support personnel.
System Configuration
Information Needed
Service contract number
System model
Operating environment
System serial number
62 Sun Server X4-4 Service Manual • October 2015
Description
SP Reset
Host Warm Reset
NMI (Oracle Service use only)
Your Information