Oracle Sun Netra X4270 Service Manual
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Oracle Sun Netra X4270 Service Manual

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Sun Netra X4270 Server
Service Manual
Part No: E23171-03
September 2015

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Summary of Contents for Oracle Sun Netra X4270

  • Page 1 Sun Netra X4270 Server Service Manual Part No: E23171-03 September 2015...
  • Page 3 Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.
  • Page 4 Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers, sauf mention contraire stipulée dans un contrat entre vous et Oracle. En aucun cas, Oracle Corporation et ses affiliés ne sauraient être tenus pour responsables des pertes subies, des coûts occasionnés ou des dommages causés par l'accès à...

  • Page 5: Table Of Contents

    Contents Using This Documentation ................ 11 Understanding the Server .................  13 Locating Controls and Connectors .............. 13 Front Panel Controls On Two-Drive System .......... 14 Front Panel Components on Two-Drive Systems With Bezel Removed ....  15 Front Panel Components on Four-Drive Systems With Bezel Removed ....  16 Rear Panel Cable Connections ..............
  • Page 6 Preparing the Server for Component Replacement .......... 75 Powering Down the Server .............. 76 ▼ Disconnect Cables From the Server .............  80 ▼ Remove the Server From the Rack ............ 80 ▼ Take Antistatic Measures .............. 81 ▼ Remove the Top Cover .............. 81 Sun Netra X4270 Server • September 2015...
  • Page 7 Contents Replacing Storage Components ...............  83 Opening and Closing the Front Bezel .............. 83 ▼ Open Front Bezel ................ 84 ▼ Close Front Bezel ................ 85 Replacing a Drive .................. 85 Drives Hot-Plug Conditions .............. 85 ▼ Remove a Drive ................ 86 ▼ Install a Drive .................  89 Replacing the Optical Media Drive .............. 91 ▼...
  • Page 8 Replacing Power Supplies ................ 184 ▼ Remove a Power Supply .............. 184 ▼ Install a Power Supply .............. 187 Replacing Fan Tray 0 ...................  189 ▼ Remove Fan Tray 0 ................  189 ▼ Install Fan Tray 0 ................ 190 Sun Netra X4270 Server • September 2015...
  • Page 9 Contents Replacing Fan Tray 2 ...................  192 ▼ Remove Fan Tray 2 ................  193 ▼ Install Fan Tray 2 ................ 194 Replacing Fan Tray 1 ...................  196 ▼ Remove Fan Tray 1 ................  196 ▼ Install Fan Tray 1 ................ 198 Replacing the LED Board ................ 199 ▼...
  • Page 10 Sun Netra X4270 Server • September 2015...

  • Page 11: Using This Documentation

    Using This Documentation This service manual is for experienced system engineers with training in servicing Oracle Sun Netra X4270 server. The manual contains detailed instructions for troubleshooting, repairing, and upgrading server components. To use the information in this document, you must have experience working with advanced server technology.
  • Page 12 Sun Netra X4270 Server • September 2015...

  • Page 13: Understanding The Server

    Understanding the Server These topics describe the controls, connectors, LEDs, system components, and replaceable components of the server. “Locating Controls and Connectors” on page 13 ■ “Locating Server and Component LEDs” on page 18 ■ “System Components” on page 25 ■...

  • Page 14: Front Panel Controls On Two-Drive System

    Only in two drive configurations Related Information “Front Panel Components on Two-Drive Systems With Bezel Removed” on page 15 ■ “System Status LEDs” on page 19 ■ “User Alarm LEDs” on page 20 ■ Sun Netra X4270 Server • September 2015...

  • Page 15: Front Panel Components On Two-Drive Systems With Bezel Removed

    Locating Controls and Connectors Front Panel Components on Two-Drive Systems With Bezel Removed Description Additional Information User alarm LEDs Top to bottom – Critical LED, Major LED, Minor LED, User LED Also displayed through the front bezel Note - System status LEDs Left to right –...

  • Page 16: Front Panel Components On Four-Drive Systems With Bezel Removed

    Top to bottom – OK to Remove LED, Fault LED, Activity Related Information “System Status LEDs” on page 19 ■ “User Alarm LEDs” on page 20 ■ “Drive LEDs” on page 21 ■ Sun Netra X4270 Server • September 2015...

  • Page 17: Rear Panel Cable Connections

    Locating Controls and Connectors Rear Panel Cable Connections Description Additional Information SAS port SAS SFF-8088 connector Alarm port Telco alarm port PCIe2 slot 0 X8 PCIe2 low-profile PCIe2 slot 4 X8 PCIe2 full-height, full-width PCIe2 slot 1 X8 PCIe2 low-profile PCIe2 slot 5 X8 PCIe2 full-height, full-width PCIe2 slot 2...

  • Page 18: Locating Server And Component Leds

    ■ “Power Supply LEDs” on page 23 ■ “Ethernet Port LEDs” on page 24 ■ Related Information “Locating Controls and Connectors” on page 13 ■ “Service Troubleshooting Task List” on page 30 ■ Sun Netra X4270 Server • September 2015...

  • Page 19: System Status Leds

    Locating Server and Component LEDs System Status LEDs TABLE 1 System Status LEDs and Controls LED of Button Symbol LED Name and Description Locator LED Activate the white Locator LED to find the system in a rack or datacenter. and button ■...

  • Page 20: User Alarm Leds

    Critical alarm LED, no user alarm LED will light unless signalled by a customer application. The red Critical LED will light when the power cords are connected and the system is Note - not powered on. Sun Netra X4270 Server • September 2015...

  • Page 21: Drive Leds

    Locating Server and Component LEDs User Alarm LEDs FIGURE 1 Figure Legend Critical alarm red LED Major alarm red LED Minor alarm amber LED User alarm amber LED Related Information “Front Panel Controls On Two-Drive System” on page 14 ■ “Front Panel Components on Two-Drive Systems With Bezel Removed”...
  • Page 22 “Front Panel Components on Two-Drive Systems With Bezel Removed” on page 15 ■ “Front Panel Components on Four-Drive Systems With Bezel Removed” on page 16 ■ “Replacing a Drive” on page 85 ■ Sun Netra X4270 Server • September 2015...

  • Page 23: Rear Panel Led Locations

    Locating Server and Component LEDs Rear Panel LED Locations Description Additional Information Power Supply 0 LEDs Top to bottom – Locator LED, Service Required LED, Power OK LED Power Supply 1 LEDs Top to bottom – Locator LED, Service Required LED, Power OK LED System LEDs Left to right –...

  • Page 24: Ethernet Port Leds

    “Rear Panel LED Locations” on page 23 ■ “Replacing Power Supplies” on page 184 ■ Ethernet Port LEDs The ILOM SP NET MGT Ethernet port and the four Gigabit Ethernet ports each have two LEDs. Sun Netra X4270 Server • September 2015...

  • Page 25: System Components

    System Components Ethernet Port LEDs FIGURE 2 Description Color Additional Information Link/Activity Green Steady On – A link is established. Blinking – There is activity on this port. Off – No link is established. Speed LED Amber or Amber – The link is operating as a 1000 Mbps connection. green Green –...
  • Page 26 System Components FIGURE 3 Figure Legend Front bezel Fan tray 2 Fan tray 0 LED board Motherboard assembly CPUs DIMMs CPU heatsinks Air duct Top cover PCIe2 cards, full-length Internal PCIe2 SAS controller HBA Sun Netra X4270 Server • September 2015...

  • Page 27: Field-Replaceable Units

    Field-Replaceable Units PCI mezzanine PCIe2 cards installed in PCIe2 risers Flash modules Flash module cable ESM module Fan tray 1 System chassis Power supplies DVD drive Drives Power distribution board Media bay assembly Air filter Related Information “Field-Replaceable Units” on page 27 ■...
  • Page 28 Related Information “System Components” on page 25 ■ “Replacing Storage Components” on page 83 ■ “Replacing Motherboard Assembly Components” on page 101 ■ “Replacing Chassis Components” on page 179 ■ Sun Netra X4270 Server • September 2015...

  • Page 29: Inspecting The Server

    OS, ILOM also tracks and reports the health of key server components. ILOM works closely with POST and Oracle Solaris Predictive Self-Healing technology to keep the system up and running even when there is a faulty component.

  • Page 30: Service Troubleshooting Task List

    “Using the BIOS Setup Utility” on page Oracle Solaris OS Only ■ Oracle Solaris OS Predictive Self-Healing – The PSH technology continuously ■ monitors the health of the CPU and memory, and works with ILOM to take a faulty component offline if needed. The predictive self-healing technology enables systems to accurately predict component failures and mitigate many serious problems before they occur.

  • Page 31: Gather Service Information

    Gather Service Information Description Section or Document Investigate any power-on problems. “Troubleshoot Power Problems” on page 32 Perform external visual inspection and internal “Inspect the Server Externally” on page 33 visual inspection. “Inspect the Server Externally” on page 33 View BIOS event logs and POST messages. “View Event Logs”...

  • Page 32: Inspecting The System

    ■ Check that AC or DC power cords are attached firmly to the server???s power supplies and to the AC or DC sources. Related Information “Power On the Server” on page 214 ■ Sun Netra X4270 Server • September 2015...

  • Page 33: Inspect The Server Externally

    Inspect the Server Externally “Inspect the Server Externally” on page 33 ■ “Replacing Power Supplies” on page 184 ■ Inspect the Server Externally Inspect the external status indicator LEDs, which can indicate component malfunction. For the LED locations and descriptions of their behavior, see “Locating Server and Component LEDs”...
  • Page 34 134. Return the server to operation. “Returning Server to Operation” on page 211. Use a pen, or other pointed object, to press and release the recessed power button on the server front panel. Sun Netra X4270 Server • September 2015...
  • Page 35 Inspect Internal Server Components When the main power is applied to the server, the Power OK LED next to the Power button will blink fast until the OS is ready. When the OS is ready, the Power OK LED remains lit. For more information about the LED, see “System Status LEDs”...
  • Page 36 Sun Netra X4270 Server • September 2015...

  • Page 37: Using The Bios Setup Utility

    Using the BIOS Setup Utility These topics describe the BIOS booting events and the BIOS Setup utility. “Understanding BIOS Booting and Setup” on page 37 ■ “BIOS Setup Utility Menus” on page 43 ■ “BIOS Setup Utility Hot Keys” on page 46 ■...

  • Page 38: Default Bios Post Events

    Does not apply Secondary processor(s) initialization Secondary CPU initialization asserted Does not apply System firmware progress Video initialization When BIOS initializes keyboard Does not apply Keyboard controller initialization When BIOS initializes keyboard Does not apply Sun Netra X4270 Server • September 2015...

  • Page 39: Bios Post F1 And F2 Errors

    Understanding BIOS Booting and Setup Event Cause Boot continues on host? Option ROM initialization BIOS initializes Option ROMs Does not apply System firmware progress Option ROM space exhausted BIOS cannot copy an option to the memory User initiated system set up User initiated access to BIOS Setup utility Does not apply System firmware progress...
  • Page 40 This type of error typically indicates that the Note - RAM read/write test failed. KBC BAT Test failed Keyboard ■ Press F1 to continue. controller basic ■ Check the SP event log in ILOM for more details. Sun Netra X4270 Server • September 2015...

  • Page 41: Bios Post Memory Testing Process

    Understanding BIOS Booting and Setup BIOS POST Error Message Error Type Resolution assurance test Note - Keyboard controller BAT test failed. This error error might indicate a problem with keyboard controller initialization. Display memory test failed Video display ■ Press F1 to continue. error ■...

  • Page 42: Ethernet Port Device And Driver Naming

    RHEL5.4 (64-bit) eth0 eth1 eth2 eth3 Oracle Enterprise eth0 eth1 eth2 eth3 Linux (OEL) 5.4 (64- bit) SLES 10 SP3 (64-bit) eth0 eth1 eth2 eth3 SLES 11 (64-bit) Windows 2008 net1 net2 net3 net4 Sun Netra X4270 Server • September 2015...

  • Page 43: Ethernet Port Booting Priority

    BIOS Setup Utility Menus Interface NET0 NET1 NET2 NET3 † VMware ESX 4.0 and vmnic# vmnic# vmnic# vmnic# ESXi 4.0 † For VMware, the Ethernet port that the user assigns to the service console will be vmnic0. Other ports are mapped by ascending order of the PCI bus enumerations.
  • Page 44 BIOS Setup utility, refer to the online instructions provided on the menu. The following figure identifies the sub-menus that you can access from each of the seven top- level BIOS menus. Sun Netra X4270 Server • September 2015...
  • Page 45 BIOS Setup Utility Menus BIOS Configuration Utility Menu Tree FIGURE 4 For an example of the options that are available on the BIOS Setup utility menus, see “Understanding BIOS Setup Screens” on page Related Information “Access the BIOS Setup Utility Menus” on page 46 ■...

  • Page 46: Bios Setup Utility Hot Keys

    Connect to the server using the ILOM Remote Console. ■ The BIOS Setup utility data is stored in the system???s battery-backed CMOS RAM. If Note - the data becomes invalid, the BIOS settings will return to their default, optimal values. Sun Netra X4270 Server • September 2015...
  • Page 47 Access the BIOS Setup Utility Menus The following task describes the steps for accessing the BIOS Setup utility menus. Power-on or power-cycle the server. To enter the BIOS Setup utility, press the F2 key when prompted and while the BIOS is running the power-on self-tests. If there is an error during the boot process, press the F1 key to access the BIOS Setup Note - utility.

  • Page 48: View Event Logs

    ■ “Understanding BIOS Setup Screens” on page 62 ■ View Event Logs Use this procedure to view the BIOS event log and the BMC system event log. Access the BIOS Setup utility menus. Sun Netra X4270 Server • September 2015...
  • Page 49 View Event Logs For instructions, see “Access the BIOS Setup Utility Menus” on page View the BIOS event log. From the BIOS Main menu screen, select Advanced. From the Advanced Settings screen, select Event Log Configuration. From the Event Logging Details screen, select View Event Log. All unread events are displayed.

  • Page 50: Set Watchdog Timers

    The watchdog timers allow the SP to reset or power down the system if the BIOS or operating system crashes or hangs. Use this task to set the either the SP BIOS WatchDog Timer or the SP OS WatchDog Timer. Sun Netra X4270 Server • September 2015...
  • Page 51 Set Watchdog Timers Access the BIOS Setup utility menus. For instructions, see “Access the BIOS Setup Utility Menus” on page From the BIOS Main menu screen, select Advanced. From the Advanced Settings screen, select IPMI Configuration. From the IPMI Configuration screen, select Set SP Watchdog Configuration. From this screen, you can enable or disable the SP BIOS and SP OS Watchdog timer action and set the timeout durations.
  • Page 52 Alternately, you can select the Exit screen, then select Save Changes and Exit. Related Information “Access the BIOS Setup Utility Menus” on page 46 ■ “Exit the BIOS Setup Utility” on page 70 ■ Sun Netra X4270 Server • September 2015...

  • Page 53: Configure Tpm Support

    Configure TPM Support Configure TPM Support If you intend to use the Windows 2008 TPM feature set, you must configure the server to support this feature. TPM enables you to administer the TPM security hardware in your server. For additional Note - information about implementing this feature, refer to the Windows Trusted Platform Module Management documentation provided by Microsoft.
  • Page 54 Even if the TCG/TPM Support was already set to Yes in the screen shown above, Note - continue on and complete the remaining steps of this procedure to ensure that all TPM configuration requirements are satisfied. Sun Netra X4270 Server • September 2015...
  • Page 55 Configure TPM Support The updated Trusted Computing screen appears and shows that the TCG/TPM Support setting has changed to Yes. In the above screen, the Execute TPM Command setting shows the default, Don???t Note - Change. In the Trusted Computing screen, select the Execute TPM Command option setting.
  • Page 56 To verify that TPM support is configured, do the following: Reboot the server. Access the BIOS Setup utility menus. For instructions, see “Access the BIOS Setup Utility Menus” on page Select Advanced -> Trusted Computing. Sun Netra X4270 Server • September 2015...

  • Page 57: Configure Sp Lan Settings

    Configure SP LAN Settings On the Trusted Computing screen, confirm that the TCG/TPM Support setting is set to Yes and the TPM Enabled/Disable Status is set to Enabled. Press the F10 key to exit BIOS. Related Information “Access the BIOS Setup Utility Menus” on page 46 ■...
  • Page 58 In the BIOS Setup utility menus, use the arrow keys (or Tab key) to navigate to the Advanced menu. In the Advanced menu, select IPMI Configuration. In the IPMI Configuration menu, select LAN Configuration. Sun Netra X4270 Server • September 2015...
  • Page 59 Configure SP LAN Settings The LAN Configuration screen appears. In the LAN Configuration screen, use the arrow keys to select and specify the appropriate LAN configuration settings. Press the F10 key to save the changes and exit the BIOS Setup utility. Related Information “Access the BIOS Setup Utility Menus”...

  • Page 60: Option Rom Allocation

    The BIOS Option ROM is 128 Kbytes. Of these 128 Kbytes, approximately 80 Kbytes are used by the VGA controller, the disk controller, and the network interface card. Approximately 48 Kbytes remain to be shared by the Option ROMs on all bootable PCIe2 plug-in cards. Sun Netra X4270 Server • September 2015...
  • Page 61 Enable or Disable Option ROM Settings Access the BIOS Setup utility menus. For instructions, see “Access the BIOS Setup Utility Menus” on page In the BIOS Setup utility menus, use the arrow keys (or Tab key) to navigate to the Boot menu. In the Boot menu, select Option ROM Enable.

  • Page 62: Bios Firmware Updates

    Whenever you update the ILOM SP firmware, you will update the BIOS firmware. For instructions about updating the ILOM SP firmware, refer to the ILOM 3.0 documentation. Related Information Oracle Integrated Lights Out Manager (ILOM) 3.0 Web Interface Procedure Guide ■ Oracle Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide ■...

  • Page 63: Bios Main Menu Screens

    Understanding BIOS Setup Screens For instructions on accessing the BIOS Setup utility, see “Access the BIOS Setup Utility Menus” on page The following table contains descriptions of the top-level BIOS setup screens. Menu Description Links Main General product information, including BIOS type, “BIOS Main Menu Screens”...

  • Page 64: Bios Advanced Menu Screens

    The BIOS Advanced screens provide detailed configuration information for the CPU, memory, IDE, Super IO, trusted computing, USB, PCI, MPS and other system information. The following figure shows the BIOS Advanced top-level screen. Sun Netra X4270 Server • September 2015...

  • Page 65: Bios Pci Menu Screen

    Understanding BIOS Setup Screens Related Information “BIOS Setup Utility Menus” on page 43 ■ BIOS PCI Menu Screen The BIOS PCI screen enables you to configure the server to clear NVRAM during system boot. The following figure shows the BIOS PCI Settings screen. Using the BIOS Setup Utility...

  • Page 66: Bios Boot Menu Screens

    BIOS Boot Menu Screens The BIOS Boot screens enable you to configure the boot device priority (storage drives and the optical media drive). The following figure shows the BIOS Boot Settings top-level screen. Sun Netra X4270 Server • September 2015...

  • Page 67: Bios Security Menu Screen

    Understanding BIOS Setup Screens Related Information “BIOS Setup Utility Menus” on page 43 ■ BIOS Security Menu Screen The BIOS Security screen enables you to set or change the supervisor and user passwords. The following figure shows the BIOS Security Settings screen. Using the BIOS Setup Utility...

  • Page 68: Bios Chipset Menu Screens

    “BIOS Setup Utility Menus” on page 43 ■ BIOS Chipset Menu Screens The BIOS Chipset screens enable you to set the chipset parameters. The following figure shows the BIOS Advanced Chipset Settings top-level screen. Sun Netra X4270 Server • September 2015...

  • Page 69: Bios Exit Menu Screen

    Understanding BIOS Setup Screens Related Information “BIOS Setup Utility Menus” on page 43 ■ BIOS Exit Menu Screen The BIOS Exit options enable you to save changes and exit, discard changes and exit, discard changes, or load optimal defaults. The following figure shows the BIOS Exit Options (Save Changes and Exit) screen.

  • Page 70: Exit The Bios Setup Utility

    Use the up and down arrow keys to scroll up and down the BIOS Exit options. Press the Enter key to select the option. A confirmation dialog box appears that enables you to save the changes and exit the Setup utility or cancel the exit option. Sun Netra X4270 Server • September 2015...
  • Page 71 Exit the BIOS Setup Utility The confirmation dialog box is only shown in the following figure for the Save Changes Note - and Exit option screen. The other exit confirmation screens work in a similar way. Related Information “Access the BIOS Setup Utility Menus” on page 46 ■...
  • Page 72 Sun Netra X4270 Server • September 2015...

  • Page 73: Preparing For Service

    Preparing for Service These topics describe the safety considerations and provides prerequisite procedures and information to replace components within the server. “Safety Precautions” on page 73 ■ “Safety Symbols” on page 74 ■ “Electrostatic Discharge Safety” on page 74 ■ “Required Tools”...

  • Page 74: Safety Symbols

    Following this practice equalizes the electrical potentials between you and the server. Use an Antistatic Mat ■ Place ESD-sensitive components such as the motherboard, memory, and other PCB cards on an antistatic mat. Sun Netra X4270 Server • September 2015...

  • Page 75: Required Tools

    Required Tools Related Information “Safety Precautions” on page 73 ■ “Safety Symbols” on page 74 ■ “Preparing the Server for Component Replacement” on page 75 ■ “Returning Server to Operation” on page 211 ■ Required Tools The server can be serviced with the following tools: Antistatic wrist strap ■...

  • Page 76: Powering Down The Server

    Refer to your operating system documentation for specific instructions. Save any open files and quit all running programs. Refer to your application documentation for specific information on these processes. Log in to the ILOM SP to display the ILOM prompt. Sun Netra X4270 Server • September 2015...
  • Page 77 Power Down Server Gracefully Using the Power Button Refer to the ILOM 3.0 documentation for instructions. At the ILOM prompt, shut down the operating system: -> stop /SYS SC Alert: SC Request to Power Off Host. If the system is running the Solaris OS, refer to the Solaris system administration documentation for additional information.
  • Page 78 “Power Down Server Gracefully” on page 76 ■ “Power Down Server For an Emergency” on page 79 ■ “Disconnect Cables From the Server” on page 80 ■ “Power On the Server” on page 214 ■ Sun Netra X4270 Server • September 2015...
  • Page 79 Power Down Server For an Emergency Power Down Server For an Emergency This task quickly forces the server???s main power off. You might corrupt your Caution - system data during an emergency power down, so only use this task to power down the server after attempting the graceful power down tasks.

  • Page 80: Disconnect Cables From The Server

    Remove the server from the rack prior to performing component replacement procedures. Make sure to place the server on a stable work surface. Caution - The server weighs approximately 41 lbs (18.6 kg). Two people are required to dismount and carry the chassis. Sun Netra X4270 Server • September 2015...

  • Page 81: Take Antistatic Measures

    Place ESD-sensitive components such as the printed circuit boards on an antistatic mat. The following items can be used as an antistatic mat: Antistatic bag used to wrap a replacement part ■ An ESD mat, orderable from Oracle ■ Disposable ESD mat (shipped with some replacement parts or optional system components) ■...
  • Page 82 While pressing the top cover release button, slide the cover toward the rear of the server. Lift the cover off the chassis and set the cover aside. Related Information “Take Antistatic Measures” on page 81 ■ “Install the Top Cover” on page 211 ■ Sun Netra X4270 Server • September 2015...

  • Page 83: Replacing Storage Components

    Replacing Storage Components These topics provide instructions for replacing the following storage components. “Opening and Closing the Front Bezel” on page 83 ■ “Replacing a Drive” on page 85 ■ “Replacing the Optical Media Drive” on page 91 ■ “Replacing the Media Bay Assembly” on page 93 ■...

  • Page 84: Open Front Bezel

    Hold the green tabs on either side of the bezel, and pull the bezel forward and down. Related Information “Front Panel Components on Two-Drive Systems With Bezel Removed” on page 15 ■ “Front Panel Components on Four-Drive Systems With Bezel Removed” on page 16 ■ Sun Netra X4270 Server • September 2015...

  • Page 85: Close Front Bezel

    Close Front Bezel “Close Front Bezel” on page 85 ■ “Replacing a Drive” on page 85 ■ “Replacing the Optical Media Drive” on page 91 ■ “Replacing the Air Filter” on page 179 ■ Close Front Bezel Hold the green tabs on either side of the bezel, and lift up until the bezel snaps in place.

  • Page 86: Remove A Drive

    Identify the location of the drive that you want to remove. The following illustrations show the location of the drives and how the system numbers them. FIGURE 5 Drive Location and Numbering on a Two-Drive Server Sun Netra X4270 Server • September 2015...
  • Page 87 Remove a Drive Drive Location and Numbering on a Four-Drive Server FIGURE 6 Type the OS commands required to stop the server from using the drive. Exact commands required depend on the configuration of your drives. Unmount file systems or perform RAID commands as needed.
  • Page 88 Remove a Drive Opening the Drive Latch FIGURE 7 Figure Legend Pressing the latch release button. Opening the latch. Sun Netra X4270 Server • September 2015...

  • Page 89: Install A Drive

    Install a Drive The latch is not an ejector. Do not bend the latch too far to the left. Doing so can Caution - damage the latch. Grasp the latch and pull the drive out of the drive slot. Consider your next steps: If you are replacing the drive, continue to “Install a Drive”...
  • Page 90 RAID configuration. Related Information “Drive LEDs” on page 21 ■ “Drives Hot-Plug Conditions” on page 85 ■ “Remove a Drive” on page 86 ■ Sun Netra X4270 Server • September 2015...

  • Page 91: Replacing The Optical Media Drive

    Replacing the Optical Media Drive Replacing the Optical Media Drive These topics describe how to remove and replace the optical media drive. “Remove the Optical Media Drive” on page 91 ■ “Install the Optical Media Drive” on page 92 ■ Related Information “Opening and Closing the Front Bezel”...

  • Page 92: Install The Optical Media Drive

    Hold the tab to the left and insert the optical media drive into the media bay assembly. Press the optical media drive in until it seats and release the tab. Close the bezel. Consider your next step: Sun Netra X4270 Server • September 2015...

  • Page 93: Replacing The Media Bay Assembly

    Replacing the Media Bay Assembly If you installed the optical media drive as part of another procedure, return to that ■ procedure. Otherwise, perform the following tasks to bring the server back online: ■ “Close Front Bezel” on page 85 ■...
  • Page 94 PDB itself after loosening the screws and lifting the assembly out of the chassis in the next step. Loosen captive screws labeled 2 and 3 on the service label, and remove non- captive screw labeled 1 closest to the front of the server. Sun Netra X4270 Server • September 2015...
  • Page 95 Remove the Media Bay Assembly The following illustration shows how the service label numbers these screws. Replacing Storage Components...
  • Page 96 “Front Panel Components on Two-Drive Systems With Bezel Removed” on page 15 ■ “Front Panel Components on Four-Drive Systems With Bezel Removed” on page 16 ■ “Install the Optical Media Drive” on page 92 ■ Sun Netra X4270 Server • September 2015...

  • Page 97: Install The Media Bay Assembly

    Install the Media Bay Assembly Install the Media Bay Assembly Remove the replacement media bay assembly from its packaging and place it on an antistatic mat. Move the cables as far out of the way as possible. Carefully lower the media bay assembly into the chassis until it seats. Ensure that the mylar airflow flap rests on top of the motherboard DIMMs.
  • Page 98 ■ Consider your next step: If you installed the media bay bracket as part of another procedure, return to that procedure. ■ Otherwise, continue to the next step. ■ Install the air duct. Sun Netra X4270 Server • September 2015...
  • Page 99 Install the Media Bay Assembly “Install the Air Duct” on page 130. Return the server to operation. “Returning Server to Operation” on page 211. Related Information “Front Panel Components on Two-Drive Systems With Bezel Removed” on page 15 ■ “Front Panel Components on Four-Drive Systems With Bezel Removed” on page 16 ■...
  • Page 100 Sun Netra X4270 Server • September 2015...

  • Page 101: Replacing Motherboard Assembly Components

    Replacing Motherboard Assembly Components The following topics describe how to replace components from the motherboard assembly and how to replace the motherboard assembly itself. “Replacing the PCI Mezzanine” on page 101 ■ “Replacing PCIe2 Risers” on page 107 ■ “Replacing PCIe2 Cards” on page 112 ■...

  • Page 102: Remove The Pci Mezzanine

    PCIe cards. Disconnect the following PCI mezzanine cables: LED board cable ■ Fan tray 1 power cable ■ Power cable from PDB ■ Internal SAS HBA cable ■ Fan tray 2 power cable ■ Sun Netra X4270 Server • September 2015...
  • Page 103 Remove the PCI Mezzanine Disconnecting the PCI Mezzanine Cables FIGURE 10 Figure Legend Power cable from the PDB Internal SAS HBA cable Fan tray 1 power cable Fan tray 2 power cable LED board cable Replacing Motherboard Assembly Components...

  • Page 104: Install The Pci Mezzanine

    “Install the PCI Mezzanine” on page 104 ■ “Replacing PCIe2 Risers” on page 107 ■ “Replacing Lower PCIe2 Cards” on page 123 ■ Install the PCI Mezzanine Position the PCI mezzanine onto the chassis. Sun Netra X4270 Server • September 2015...
  • Page 105 Install the PCI Mezzanine Lower the PCI mezzanine and slide it toward the front of server, ensuring that it is fully seated on the PCI risers. Using a No. 2 Phillips screwdriver, tighten the four PCI mezzanine screws. Reconnect the following PCI mezzanine cables. LED board cable ■...
  • Page 106 Fan tray 1 power cable Fan tray 2 power cable Front indicator board cable If you removed any internal cables from installed PCIe2 cards prior to removing the PCI mezzanine, reconnect these cables to the cards. Sun Netra X4270 Server • September 2015...

  • Page 107: Replacing Pcie2 Risers

    Replacing PCIe2 Risers Return the server to operation. “Returning Server to Operation” on page 211. Related Information “Remove the PCI Mezzanine” on page 102 ■ “Replacing PCIe2 Risers” on page 107 ■ “Replacing PCIe2 Cards in Slots 4 and 5” on page 115 ■...

  • Page 108: Remove A Pcie2 Riser

    “Remove a PCIe2 Riser” on page 108 ■ “Install a PCIe2 Riser” on page 110 ■ “Replacing PCIe2 Cards in Slots 4 and 5” on page 115 ■ Remove a PCIe2 Riser Prepare the server for service. Sun Netra X4270 Server • September 2015...
  • Page 109 Remove a PCIe2 Riser “Preparing the Server for Component Replacement” on page Remove the PCI mezzanine. “Remove the PCI Mezzanine” on page 102. Select the PCIe2 riser that you want to remove. “PCIe2 Riser Location and Differences” on page 107. If there is a PCIe2 card installed in the riser, disconnect any external or internal cables from the card.

  • Page 110: Install A Pcie2 Riser

    PCIe2 risers 1 and 2. Do not attempt to install a PCIe2 riser in a different location on the motherboard. Determine into which slot you will install the PCIe2 riser. “PCIe2 Riser Location and Differences” on page 107. Sun Netra X4270 Server • September 2015...
  • Page 111 Install a PCIe2 Riser Retrieve the PCIe2 riser and gently press the riser into the motherboard connector until it seats. Use a No. 2 Phillips screwdriver to tighten the three green captive screws securing the PCIe riser to the system. One internal captive screw secures the riser to the motherboard, and two external screws secure the riser to rear panel.

  • Page 112: Replacing Pcie2 Cards

    “Replacing the PCI Mezzanine” on page 101 ■ “Replacing PCIe2 Risers” on page 107 ■ PCIe2 Slot Characteristics There are five PCIe2 slots available for optional PCIe2 cards. The following figure shows the PCIe2 slot numbering. Sun Netra X4270 Server • September 2015...
  • Page 113 Some PCIe cards can only be installed in certain PCIe slots in the server. Check the Note - Sun Netra X4270 Server Product Notes or contact your service representantive for the latest information about slot restrictions for supported PCIe cards.

  • Page 114: Pci Mezzanine Auxiliary Power Connector

    The PCI mezzanine has an auxiliary 4-pin male 12 volt power connector between PCIe2 slots 4 and 5. You can connect internal power cables from this connector to PCIe2 cards installed in slots 4 and 5. You must supply your own power cables. Sun Netra X4270 Server • September 2015...

  • Page 115: Replacing Pcie2 Cards In Slots 4 And 5

    Remove PCIe2 Cards From Slots 4 and 5 Related Information “PCIe2 Slot Characteristics” on page 112 ■ “Replacing PCIe2 Cards in Slots 4 and 5” on page 115 ■ Replacing PCIe2 Cards in Slots 4 and 5 Note - Prior to replacing or installing a PCIe2 card, refer to the card documentation for specific installation and cabling instructions.
  • Page 116 “Returning Server to Operation” on page 211. Related Information “PCIe2 Slot Characteristics” on page 112 ■ “PCI Mezzanine Auxiliary Power Connector” on page 114 ■ “Install PCIe2 Cards Into Slots 4 and 5” on page 117 ■ Sun Netra X4270 Server • September 2015...
  • Page 117 Install PCIe2 Cards Into Slots 4 and 5 Install PCIe2 Cards Into Slots 4 and 5 Prepare the server for service. “Preparing the Server for Component Replacement” on page With the PCI mezzanine installed and cabled, determine which slot to install the card.

  • Page 118: Replacing The Sas Controller Hba

    Prepare the server for service. “Preparing the Server for Component Replacement” on page Locate the SAS controller HBA on the PCI mezzanine. The HBA is installed in the right-most slot on the PCI mezzanine. Sun Netra X4270 Server • September 2015...
  • Page 119 Remove the SAS Controller HBA Remove the two SAS cables connected to the HBA. Use a No. 2 Phillips screwdriver to remove the screw securing the HBA to the PCI mezzanine. Save this screw for when you install a SAS controller HBA in the slot. Slide the card to the left and lift it out of the PCI mezzanine.
  • Page 120 “Replacing the Power Distribution Board” on page 203 ■ The SAS controller HBA documentation ■ Install the SAS Controller HBA Remove the replacement SAS controller HBA from its packaging and place it onto an antistatic mat. Sun Netra X4270 Server • September 2015...
  • Page 121 Install the SAS Controller HBA Lower the SAS HBA into position on the PCI mezzanine, and then slide the card to the right to seat it into the connector. Replacing Motherboard Assembly Components...
  • Page 122 “Returning Server to Operation” on page 211. Related Information The SAS controller HBA documentation ■ “Remove the SAS Controller HBA” on page 118 ■ “Replacing the Power Distribution Board” on page 203 ■ Sun Netra X4270 Server • September 2015...

  • Page 123: Replacing Lower Pcie2 Cards

    Remove the Lower PCIe2 Cards Replacing Lower PCIe2 Cards Prior to replacing or installing a PCIe card, refer to the card documentation for specific installation and cabling instructions. “Remove the Lower PCIe2 Cards” on page 123 ■ “Install the Lower PCIe2 Cards” on page 125 ■...
  • Page 124 Remove the PCIe2 card from the PCIe2 riser assembly. Set the card aside on an antistatic mat. Consider your next step: If you are replacing the PCIe2 card, continue to “Install the Lower PCIe2 ■ Cards” on page 125. Sun Netra X4270 Server • September 2015...
  • Page 125 Install the Lower PCIe2 Cards If you are not replacing the PCIe2 card, install a filler panel into the PCIe2 riser. ■ Gently press the riser into the motherboard connector until it seats. Use a No. 2 screwdriver to tighten the three captive screws to secure the PCIe2 riser to the motherboard.
  • Page 126 Note - PCIe2 risers 1 and 2. Do not attempt to install a PCIe2 riser in a different location on the motherboard. Tighten the appropriate PCIe2 riser assembly securing screws. Install the PCI mezzanine. Sun Netra X4270 Server • September 2015...

  • Page 127: Replacing The Air Duct

    Replacing the Air Duct “Install the PCI Mezzanine” on page 104. Return the server to operation. “Returning Server to Operation” on page 211. Connect any external cable to the PCIe2 card. Refer to your PCIe2 card documentation for more information. Related Information “Replacing PCIe2 Risers”...
  • Page 128 Remove any full-length, full-height PCIe2 cards installed on the PCI Mezzanine. Disconnect any internal cables connected to the cards. See “Remove PCIe2 Cards From Slots 4 and 5” on page 115. You do not need to remove the PCI mezzanine. Note - Sun Netra X4270 Server • September 2015...
  • Page 129 Remove the Air Duct Facing the server, release the tab on the right of the air duct and pull upward. Lift the duct out of the chassis, releasing the duct from the pins on the left side of the chassis, and set the air duct aside on an antistatic mat. Consider your next step: If you removed the air duct as part of another procedure, return to that procedure.

  • Page 130: Install The Air Duct

    Install the Air Duct Remove the replacement air duct from its packaging. With the duct at a 45-degree angle, position the pin holes in the duct to align with the pins of the chassis. Sun Netra X4270 Server • September 2015...
  • Page 131 Install the Air Duct Lower the duct to the horizontal position until the tab secures in place. Ensure that the LED board cable is securely connected to the PCI mezzanine and is routed beneath the air duct. Reconnect the fan tray 0 power cable to the PCI Mezzanine. Route cable through the retention clips on top of the air duct.

  • Page 132: Replacing Dimms

    “Identify and Remove Faulty DIMMs” on page 137 Install replacement or new DIMMs. “Install DIMMs” on page 141 Related Information “Replacing the Air Duct” on page 127 ■ “Replacing CPUs” on page 160 ■ Sun Netra X4270 Server • September 2015...

  • Page 133: Dimm And Cpu Physical Layout

    Replacing DIMMs DIMM and CPU Physical Layout FIGURE 13 Physical Layout of the DIMMs and CPUs Figure Legend Fault remind button As shown in the preceding figure, each CPU has a bank of DIMM channels associated with it. There are three channels per CPU with each channel containing three color-coded DIMM slots (black, white, and blue).

  • Page 134: Dimm Population Rules

    CPUs have the same size of DIMMs populated in the same manner. In certain configurations, DIMMs will run slower than their individual maximum speed. ■ “DIMM Considerations and Limitations” on page 135 for more information. Sun Netra X4270 Server • September 2015...

  • Page 135: Dimm Considerations And Limitations

    Replacing DIMMs Related Information “DIMM and CPU Physical Layout” on page 133 ■ “DIMM Considerations and Limitations” on page 135 ■ “DIMM Rank Classification Labels” on page 136 ■ “Error Correction and Parity” on page 136 ■ “Identify and Remove Faulty DIMMs” on page 137 ■...

  • Page 136: Dimm Rank Classification Labels

    For instructions for clearing DIMM faults, see “Install DIMMs” on page 141. For more information about fault management, refer to the ILOM 3.0 documentation. Related Information “DIMM and CPU Physical Layout” on page 133 ■ Sun Netra X4270 Server • September 2015...

  • Page 137: Identify And Remove Faulty Dimms

    Identify and Remove Faulty DIMMs “DIMM Population Rules” on page 134 ■ “DIMM Considerations and Limitations” on page 135 ■ “DIMM Rank Classification Labels” on page 136 ■ “Identify and Remove Faulty DIMMs” on page 137 ■ “Install DIMMs” on page 141 ■...
  • Page 138 DIMM. If the DIMM service action required LED is off: DIMM is operating properly. ■ If the DIMM service action required LED is on (amber): DIMM is faulty and should be ■ replaced. Sun Netra X4270 Server • September 2015...
  • Page 139 Identify and Remove Faulty DIMMs DIMM Service Action Required LEDs FIGURE 14 Figure Legend Fault remind button Service action required LED DIMM slot label Remove the faulty DIMM by rotating both DIMM slot ejectors outward until the DIMM partially ejects from its socket. Carefully lift the DIMM out of its socket.
  • Page 140 If you are not immediately inserting a replacement DIMM into the empty DIMM Caution - socket, you should insert a DIMM filler panel in the socket to ensure adequate cooling and reduce the possibility of a system shutdown. Sun Netra X4270 Server • September 2015...

  • Page 141: Install Dimms

    Install DIMMs Related Information “DIMM and CPU Physical Layout” on page 133 ■ “DIMM Population Rules” on page 134 ■ “DIMM Considerations and Limitations” on page 135 ■ “DIMM Rank Classification Labels” on page 136 ■ “Error Correction and Parity” on page 136 ■...
  • Page 142 Install the media bay assembly. “Install the Media Bay Assembly” on page Install the air duct. “Install the Air Duct” on page 130. Return the server to operation. “Returning Server to Operation” on page 211. Sun Netra X4270 Server • September 2015...

  • Page 143: Replacing Flash Modules

    Replacing Flash Modules If you replaced faulty DIMMs, clear the server DIMM faults. To see server faults, log in to the ILOM SP as root and type the following ILOM CLI command list all known fault on the system: -> show /SP/faultmgmt The server lists all known faults, for example: ->...

  • Page 144: Remove A Flash Module

    Locate the installed flash modules on the motherboard in PCIe2 slot 0. Identify the faulty flash module by pressing the Fault Remind button on the motherboard and viewing the flash module fault and power LEDs. Sun Netra X4270 Server • September 2015...
  • Page 145 Remove a Flash Module When a flash module is faulty, an amber LED on the flash module will light when you press the Fault Remind button. Whenever the Fault Remind button is presses, a LED located next to the Fault Remind Note - button lights green to indicate that there is sufficient voltage present to light any fault LEDs on the motherboard assembly.

  • Page 146: Install A Flash Module

    Consider your next step: If you installed the flash module as part of another procedure, return to that procedure. ■ Otherwise, continue with this task. ■ Replace the PCI mezzanine. Sun Netra X4270 Server • September 2015...

  • Page 147: Replacing The Flash Module Cable

    Replacing the Flash Module Cable “Install the PCI Mezzanine” on page 104. Return the server to operation. “Returning Server to Operation” on page 211. Related Information “Remove a Flash Module” on page 144 ■ Replacing the Flash Module Cable Installed to connectors on the motherboard assembly in PCIe2 slot 1, the flash module cable is a mini-SAS 36-pin to dual 7-pin SATA splitter cable.

  • Page 148: Install The Flash Module Cable

    ■ Related Information “Install the Flash Module Cable” on page 148 ■ Install the Flash Module Cable Remove the replacement flash module cable from its packaging and place it on an antistatic mat. Sun Netra X4270 Server • September 2015...
  • Page 149 Install the Flash Module Cable Install the flash module cable to the motherboard assembly. Find the cable connections in PCIe2 slot 1 on the motherboard. Consider your next step: If you installed the cable as part of another procedure, return to that procedure. ■...

  • Page 150: Replacing The Esm Riser And Esm

    ESM discharges all of its stored power. ESM fault LED on the motherboard ■ If either the ESM riser or ESM fails, this LED lights amber when you press the Fault Remind button. Sun Netra X4270 Server • September 2015...

  • Page 151: Troubleshoot Esm Faults

    Troubleshoot ESM Faults Troubleshoot ESM Faults An ESM failure can be caused by a faulty ESM riser, the ESM itself, or both. You must use ILOM to determine which components have failed. Refer to the ILOM 3.0 documentation for more information about the following task. Use the ILOM CLI to log in to the server as root and type the following command to display ESM riser faults: ->...

  • Page 152: Remove Esm Riser

    Remove the PCI mezzanine and place it on an antistatic mat. “Remove the PCI Mezzanine” on page 102. Remove the air duct and place it on an antistatic mat. “Remove the Air Duct” on page 127. Sun Netra X4270 Server • September 2015...
  • Page 153 Remove ESM Riser Remove the three Phillips screws securing the ESM riser to the motherboard. Grasp both sides of the ESM riser and lift it straight up and out of the motherboard. Consider your next step: If you removed the ESM riser as part of another procedure, return to that procedure. ■...

  • Page 154: Install Esm Riser

    When installed correctly, you will feel the ESM riser seat into the motherboard connector. Secure the ESM riser using three Phillips screws. Consider your next step: Sun Netra X4270 Server • September 2015...

  • Page 155: Replace The Esm

    Replace the ESM If you installed the ESM riser as part of another procedure, return to that procedure. ■ Otherwise, continue with this task. ■ Return the server to operation. “Returning Server to Operation” on page 211. After replacing the faulty ESM riser, clear the server fault. Refer to the ILOM 3.0 documentation for more information about the following steps.
  • Page 156 Unpack the replacement ESM and place it on an antistatic mat. Thread the ESM cable through the opening in the ESM riser. Place the ESM into the riser and replace the ESM riser cover. Connect the ESM cable to the ESM riser. Sun Netra X4270 Server • September 2015...

  • Page 157: Replacing The Battery

    Replacing the Battery Install the PCI mezzanine. “Install the PCI Mezzanine” on page 104. Install the air duct. “Install the Air Duct” on page 130. Return the server to operation. “Returning Server to Operation” on page 211. After replacing the faulty ESM, clear the server fault. Refer to the ILOM 3.0 documentation for more information about the following steps.

  • Page 158: Remove The Battery

    “Remove the PCI Mezzanine” on page 102. To remove the battery, place your finger between the battery and side wall of the server chassis and push the battery away from the side wall. Sun Netra X4270 Server • September 2015...

  • Page 159: Install The Battery

    Install the Battery Twist the battery (either clockwise or counter-clockwise) and lift it out. Related Information “Install the Battery” on page 159 ■ “Reset the BIOS Password and Clear the CMOS NVRAM” on page 177 ■ Install the Battery Remove the replacement battery from its packaging. Press the new battery into the battery holder with the positive side (+) facing the server chassis side wall.

  • Page 160: Replacing Cpus

    For instructions, refer to the ILOM 3.0 documentation. Related Information “Remove the Battery” on page 158 ■ Oracle Integrated Lights Out Manager (ILOM) 3.0 Web Interface Procedures Guide ■ Oracle Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide ■...
  • Page 161 Remove a CPU “Preparing the Server for Component Replacement” on page Remove the air duct. “Remove the Air Duct” on page 127. Identify which CPU to remove. Identify the location of the faulty CPU by pressing the fault remind button on the motherboard.
  • Page 162 Failure to clean the heatsink and the CPU prior to removing the CPU could result in Caution - the accidental contamination of the CPU socket or other components. Also, be careful not to get the grease on your fingers, as this could result in contamination of components. Sun Netra X4270 Server • September 2015...

  • Page 163: Install A Cpu

    Install a CPU Use an alcohol pad to clean the thermal grease from both the bottom of the heatsink and the top of the CPU. You will use this heatsink when you install a replacement CPU. Disengage the CPU release lever by pushing down and moving it to the side away from the CPU, and then rotating the lever upward [3].
  • Page 164 0.1 ml of thermal grease to the center of the top of the CPU. Do not distribute the grease, as the CPU heatsink pressure will do so for you. Inspect the heatsink for dust and lint. Clean heatsink if necessary. Sun Netra X4270 Server • September 2015...
  • Page 165 Install a CPU Orient the heatsink so that the two screws line up with the mounting studs [3]. The CPU heatsink is not symmetrical. If the heatsink assembly is moved too much during its installation, the layer of Caution - thermal grease may not be distributed evenly, leading to component damage.

  • Page 166: Install A Second Cpu

    “Remove the Air Duct” on page 127. Remove the CPU filler cover from the empty CPU socket. Clean the top of the CPU with the provided alcohol wipe. Place the CPU in the socket with the correct orientation. Sun Netra X4270 Server • September 2015...
  • Page 167 Install a Second CPU Ensure that the orientation is correct, as damage might result if the CPU pins are not aligned correctly. Lower the pressure plate. Ensure that the pressure plate sits flat around the periphery of the CPU. Engage the lever by rotating it downward and slipping it under the catch. Remove the plastic protective cover from heatsink.

  • Page 168: Replacing The Motherboard Assembly

    “Remove the Motherboard Assembly” on page 168 ■ “Install the Motherboard Assembly” on page 172 ■ Related Information “System Components” on page 25 ■ Remove the Motherboard Assembly Prepare the server for service. Sun Netra X4270 Server • September 2015...
  • Page 169 Remove the Motherboard Assembly “Preparing the Server for Component Replacement” on page Follow these instructions to remove the following components and place them on an antistatic mat: “Remove the Air Duct” on page 127 ■ “Remove the PCI Mezzanine” on page 102 ■...
  • Page 170 Loosen or remove the four screws that secure the motherboard assembly to the chassis. Loosen the two silver captive screws at the rear of the system. Remove the bracket from the internal wall of the chassis. Sun Netra X4270 Server • September 2015...
  • Page 171 Remove the Motherboard Assembly Slide the bracket toward the front of the chassis, and then pull it out of the chassis. Lift slightly and slide the motherboard assembly forward approximately one inch (25.4 mm). Lift up on the right edge to approximately a 45-degree angle. Replacing Motherboard Assembly Components...

  • Page 172: Install The Motherboard Assembly

    Lower the left edge of the motherboard assembly into the chassis, then the entire board, and while slightly elevated, slide the motherboard assembly to the back of the chassis. Sun Netra X4270 Server • September 2015...
  • Page 173 Install the Motherboard Assembly Ensure that the motherboard slides under the guide in the front corner of the motherboard. Align the motherboard assembly screw holes over the chassis standoffs. Install the mechanical bracket on the internal wall of the chassis. Replacing Motherboard Assembly Components...
  • Page 174 Insert the bracket into the chassis standoffs, then push the bracket toward the rear of the server to secure it in place. You will secure this side bracket further when you tighten the rear screws in the next step. Sun Netra X4270 Server • September 2015...
  • Page 175 Install the Motherboard Assembly Use a No. 2 Phillips screwdriver to install the four motherboard assembly screws and to tighten the two captive screws located at the rear of the server. Replacing Motherboard Assembly Components...
  • Page 176 “Install a PCIe2 Riser” on page 110 ■ “Install the PCI Mezzanine” on page 104 ■ “Install the Air Duct” on page 130 ■ Return the server to operation. “Returning Server to Operation” on page 211. Sun Netra X4270 Server • September 2015...

  • Page 177: Reset The Bios Password And Clear The Cmos Nvram

    Reset the BIOS Password and Clear the CMOS NVRAM Related Information “System Components” on page 25 ■ “Field-Replaceable Units” on page 27 ■ “Remove the Motherboard Assembly” on page 168 ■ Reset the BIOS Password and Clear the CMOS NVRAM You can clear the CMOS NVRAM and BIOS Password by pressing the CLR CMOS button, which is located on the motherboard.
  • Page 178 The BIOS password is reset to the default and the CMOS NVRAM is cleared. Related Information “Using the BIOS Setup Utility” on page 37 ■ “Replacing the Motherboard Assembly” on page 168 ■ Sun Netra X4270 Server • September 2015...

  • Page 179: Replacing Chassis Components

    Replacing Chassis Components These topics provide instructions for replacing chassis components. “Replacing the Air Filter” on page 179 ■ “Replacing Power Supplies” on page 184 ■ “Replacing Fan Tray 0” on page 189 ■ “Replacing Fan Tray 2” on page 192 ■...

  • Page 180: Remove The Air Filter

    Remove the Air Filter Hold the green tabs on either side of the bezel, and pull the bezel forward and down. Grasp the green tabs and lift the air filter out of the bezel. Sun Netra X4270 Server • September 2015...
  • Page 181 Remove the Air Filter Take care to not agitate the accumulated dirt out of the air filter. Do not operate the server without an air filter. Note - Continue to “Install the Air Filter” on page 182. Replacing Chassis Components...

  • Page 182: Install The Air Filter

    Massage the filter in the filter tray so that there are no folds or wrinkles, and so that the air filter lies flat against the filter tray. Press the air filter into the bezel until it snaps into place. Sun Netra X4270 Server • September 2015...
  • Page 183 Install the Air Filter Close the bezel. Related Information “Opening and Closing the Front Bezel” on page 83 ■ “Remove the Air Filter” on page 180 ■ Replacing Chassis Components...

  • Page 184: Replacing Power Supplies

    “Remove a Power Supply” on page 184 ■ “Install a Power Supply” on page 187 ■ Related Information “Replacing the Power Distribution Board” on page 203 ■ Remove a Power Supply Identify which power supply requires replacement. Sun Netra X4270 Server • September 2015...
  • Page 185 Remove a Power Supply Power Supplies and Latches FIGURE 17 Figure Legend Power Supply 0 Power Supply 1 A lighted amber LED on a power supply indicates that a failure was detected. You can also use the ILOM show faulty command at the sc> prompt. The fans of a failed power supply may still be spinning when the system is powered on.
  • Page 186 Pull the power supply out of the chassis. To maintain system cooling and EMI requirements, you must replace the power Caution - supply immediately. Continue to “Install a Power Supply” on page 187. Sun Netra X4270 Server • September 2015...

  • Page 187: Install A Power Supply

    Install a Power Supply Related Information “Rear Panel Cable Connections” on page 17 ■ “Power Supply LEDs” on page 23 ■ “Install a Power Supply” on page 187 ■ Install a Power Supply Never mix AC and DC power supplies in the same system. Catastrophic system Caution - damage will occur.
  • Page 188 In this command, PSn is the identifier for the power supply you plan to remove, either PS0 or PS1. Related Information “Rear Panel Cable Connections” on page 17 ■ “Power Supply LEDs” on page 23 ■ “Remove a Power Supply” on page 184 ■ Sun Netra X4270 Server • September 2015...

  • Page 189: Replacing Fan Tray 0

    Replacing Fan Tray 0 Replacing Fan Tray 0 Fan tray 0 (labeled FT0) is located in the front of the server. “Remove Fan Tray 0” on page 189 ■ “Install Fan Tray 0” on page 190 ■ Related Information “Replacing Fan Tray 2” on page 192 ■...

  • Page 190: Install Fan Tray 0

    “Replacing CPUs” on page 160 ■ “Install Fan Tray 0” on page 190 ■ Install Fan Tray 0 Remove the replacement fan tray from its packaging and place it on an antistatic mat. Sun Netra X4270 Server • September 2015...
  • Page 191 Install Fan Tray 0 Insert your forefinger and thumb into the holes at the top of the fan tray, squeeze your fingers together, and lower the fan tray into the chassis until you hear it click in place. Replacing Chassis Components...

  • Page 192: Replacing Fan Tray 2

    Fan tray 2 (labeled FT2) is located under the media bay assembly, next to fan tray 0. “Remove Fan Tray 2” on page 193 ■ “Install Fan Tray 2” on page 194 ■ Sun Netra X4270 Server • September 2015...

  • Page 193: Remove Fan Tray 2

    Remove Fan Tray 2 Related Information “Replacing Fan Tray 0” on page 189 ■ “Replacing Fan Tray 1” on page 196 ■ Remove Fan Tray 2 Prepare the server for service. “Preparing the Server for Component Replacement” on page Remove fan tray 0 and place it on an antistatic mat. “Remove Fan Tray 0”...

  • Page 194: Install Fan Tray 2

    Remove the replacement fan tray 2 from its packaging and place it on an antistatic mat. Insert the replacement fan tray 2 in the slot with the airflow direction arrow facing the rear of server. Sun Netra X4270 Server • September 2015...
  • Page 195 Install Fan Tray 2 To ensure proper system cooling, make sure the airflow direction arrow on the fan Caution - assembly points to the rear of the server. Slide the fan tray into the slot until fully seated. Install fan tray 0. “Install Fan Tray 0”...

  • Page 196: Replacing Fan Tray 1

    “Replacing Fan Tray 0” on page 189 ■ “Replacing Fan Tray 2” on page 192 ■ Remove Fan Tray 1 Prepare the server for service. “Preparing the Server for Component Replacement” on page Sun Netra X4270 Server • September 2015...
  • Page 197 Remove Fan Tray 1 Disconnect the fan tray 1 cable from the PCI mezzanine. Press and hold the release button on the fan tray 1 bracket, and pivot the fan tray upward. Slide the bracket forward and lift the fan tray out of the system and set it on an antistatic mat.

  • Page 198: Install Fan Tray 1

    Squeeze the fan tray handle until you can insert the front tab into the front slot. Connect the fan tray 1 cable to the PCI mezzanine. Return the server to operation. Sun Netra X4270 Server • September 2015...

  • Page 199: Replacing The Led Board

    Replacing the LED Board “Returning Server to Operation” on page 211. Related Information “Replacing the PCI Mezzanine” on page 101 ■ “Remove Fan Tray 1” on page 196 ■ Replacing the LED Board Follow these tasks to remove and install the LED board. “Remove the LED Board”...
  • Page 200 You may need to disconnect the LED board cable from the PCI mezzanine. Disconnect the cable from the LED board. Set the LED board aside on an antistatic mat. Continue to “Install the LED Board” on page 201. Sun Netra X4270 Server • September 2015...

  • Page 201: Install The Led Board

    Install the LED Board Related Information “System Status LEDs” on page 19 ■ “User Alarm LEDs” on page 20 ■ “Install the LED Board” on page 201 ■ Install the LED Board Remove the replacement LED board from its packaging and place it on an antistatic mat.
  • Page 202 If you disconnected the cable from the PCI mezzanine, reattach the cable now. Install fan tray 0. “Install Fan Tray 0” on page 190. Install the air duct. “Install the Air Duct” on page 130. Sun Netra X4270 Server • September 2015...

  • Page 203: Replacing The Power Distribution Board

    Replacing the Power Distribution Board Return the server to operation. “Returning Server to Operation” on page 211. Related Information “System Status LEDs” on page 19 ■ “User Alarm LEDs” on page 20 ■ “Remove the LED Board” on page 199 ■...
  • Page 204 Remove the Power Distribution Board Disconnect the four cables from the power distribution board. Remove the screws that secure the power distribution board to the chassis. Sun Netra X4270 Server • September 2015...
  • Page 205 Remove the Power Distribution Board There are five screws that secure the power distribution board to the chassis, and four screws that connect it to the bus bar. Replacing Chassis Components...

  • Page 206: Install The Power Distribution Board

    “Replacing Fan Tray 2” on page 192 ■ “Install the Power Distribution Board” on page 206 ■ Install the Power Distribution Board Remove the replacement power distribution board from its packaging and place it on an antistatic mat. Sun Netra X4270 Server • September 2015...
  • Page 207 Install the Power Distribution Board Lower the power distribution board into the chassis, aligning the board???s holes with the standoffs in the chassis. Install the screws firmly to secure the power distribution board to the chassis. Replacing Chassis Components...
  • Page 208 Install the Power Distribution Board There are five screws that secure the power distribution board to the chassis, and four screws that connect it to the bus bar. Sun Netra X4270 Server • September 2015...
  • Page 209 Install the Power Distribution Board Connect the four cables to the power distribution board. Install the following components: “Install the Media Bay Assembly” on page 97 ■ “Install Fan Tray 2” on page 194 ■ “Install Fan Tray 0” on page 190 ■...
  • Page 210 Install the Power Distribution Board “Replacing Fan Tray 2” on page 192 ■ “Remove the Power Distribution Board” on page 203 ■ Sun Netra X4270 Server • September 2015...

  • Page 211: Returning Server To Operation

    Returning Server to Operation After replacing components inside of the server, perform the following tasks: “Install the Top Cover” on page 211 ■ “Remove Antistatic Measures” on page 212 ■ “Reinstall the Server Chassis in the Rack” on page 213 ■...

  • Page 212: Remove Antistatic Measures

    “Remove the Top Cover” on page 81 ■ “Remove Antistatic Measures” on page 212 ■ Remove Antistatic Measures Remove any antistatic straps or conductors from the server chassis. Remove the antistatic wrist strap from yourself. Sun Netra X4270 Server • September 2015...

  • Page 213: Reinstall The Server Chassis In The Rack

    Lift the server from the antistatic mat and reinstall the server into the rack. Refer to the Sun Netra X4270 Server Installation Guide for the installation instructions specific to your rackmount kit.

  • Page 214: Power On The Server

    Log in to the ILOM SP, and type the following command at the ILOM prompt. ■ -> start /SYS Related Information “Powering Down the Server” on page 76 ■ “Reconnect Power and Data Cables” on page 213 ■ Sun Netra X4270 Server • September 2015...

  • Page 215: Identifying The Server Ports

    Identifying the Server Ports These topics describe the pinouts of the server connectors. “Gigabit Ethernet Ports” on page 215 ■ “Network Management Port” on page 216 ■ “Serial Management Port” on page 217 ■ “Video Connector” on page 219 ■ “Alarm Port”...

  • Page 216: Network Management Port

    Network Management Port The server has one 10BASE-T Ethernet management domain interface, labeled NET MGT. For information on configuring this port for managing the server with ILOM, refer to the ILOM 3.0 documentation. Sun Netra X4270 Server • September 2015...

  • Page 217: Serial Management Port

    Serial Management Port Network Management Connector Signals TABLE 9 Signal Description Signal Description Transmit Data + Common Mode Termination Transmit Data – Receive Data – Receive Data + Common Mode Termination Common Mode Termination Common Mode Termination Related Information “Rear Panel Cable Connections” on page 17 ■...
  • Page 218 DB-9 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground TABLE 11 RJ-45 to DB-25 Adapter Crossovers Wiring Reference Serial Port (RJ-45 Connector) DB-25 Adapter Signal Description Signal Description Sun Netra X4270 Server • September 2015...

  • Page 219: Video Connector

    Video Connector Serial Port (RJ-45 Connector) DB-25 Adapter Signal Description Signal Description Signal Ground Signal Ground Signal Ground Signal Ground Related Information “Rear Panel Cable Connections” on page 17 ■ “Disconnect Cables From the Server” on page 80 ■ “Reconnect Power and Data Cables” on page 213 ■...

  • Page 220: Alarm Port

    Each alarm has a corresponding alarm LED on the front panel: ALARM0 and the Critical LED ■ ALARM1 and the Major LED ■ ALARM2 and the Minor LED ■ ALARM3 and the User LED ■ Sun Netra X4270 Server • September 2015...

  • Page 221: Usb Ports

    USB Ports Related Information “Rear Panel Cable Connections” on page 17 ■ “Disconnect Cables From the Server” on page 80 ■ “Reconnect Power and Data Cables” on page 213 ■ USB Ports The server has four USB ports for attaching supported USB 2.0 compliant devices. USB ports 0 and 1 are on the rear panel and USB ports 2 and 3 are on the motherboard.

  • Page 222: External Sas Connector

    B1, B4, B7, B10, B13 TX3- Housing Chassis Ground Related Information “Rear Panel Cable Connections” on page 17 ■ “Disconnect Cables From the Server” on page 80 ■ “Reconnect Power and Data Cables” on page 213 ■ Sun Netra X4270 Server • September 2015...

  • Page 223: Pci Mezzanine Auxiliary Power Connector

    PCI Mezzanine Auxiliary Power Connector PCI Mezzanine Auxiliary Power Connector The 4-pin 12 volt power connector is located between the PCIe2 slots 4 and 5 on the PCI mezzanine. Description Ground Ground +12 volt +12 volt Related Information “PCI Mezzanine Auxiliary Power Connector” on page 114 ■...
  • Page 224 Sun Netra X4270 Server • September 2015...

  • Page 225: Glossary

    Glossary Numerics two rack units (3.5 in./89 mm). ACPI advanced configuration and power interface. American wire gauge. BIOS basic input/output system. baseboard management controller. command-line interface. cable management arm, used to route and secure cables extending from the rear of the system. CMOS complementary metal-oxide semiconductor.
  • Page 226 GRUB GNU grand unified bootloader. An open source boot loader. host bus adapter. ILOM Oracle Integrated Lights Out Manager. Firmware that enables you to manage the system even when system is shut down. integrated mirror. integrated mirror enhanced array. IPMI intelligent platform management interface.
  • Page 227 JBOD just a bunch of disks. KBC BAT keyboard controller basic assurance test. light-emitting diode. Low smoke fume. multiprocessor specification. NEBS Network Equipment-Building Standards. Defined standards for equipment to be installed in a telecommunications central office. Telecordia maintains these standards and tests equipment for NEBS certification.
  • Page 228 QR DIMM quad-rank DIMM. RAID redundant array of independent disks. Reliability, Availability, and Serviceability. remote installation services. rotations per minute. request to send. S.M.A.R.T. self-monitoring, analysis, and reporting technology. serial attached SCSI. Sun Netra X4270 Server • September 2015...
  • Page 229 VT-d SATA serial advanced technology attachment. SCSI small computer system interface. SER MGT serial management port. The default port for system management, especially during the initial system configuration. small form factor. service processor. SR DIMM single-rank DIMM. secure shell. shielded twisted pair. Trusted Computing Group.
  • Page 230 Sun Netra X4270 Server • September 2015...

  • Page 231: Index

    Index Advanced screen, 44, 64 BIOS watchdog timer, 52 activity indicator, 20 Boot screen, 44, 66 Advanced BIOS screen, 44, 64 Chipset screen, 44, 68 Advanced Chipset BIOS screen, 68 CMOS NVRAM, clearing, 177 air duct device driver port naming, 42 description, 27 Ethernet port booting priority, 43 installing, 130...
  • Page 232 ILOM, 29 PC-Check, 29, 31 prevention, 81 POST, 30 safety precautions, 74 SunVTS, 30 Ethernet ports DIMMs booting priority, 43, 43 BIOS POST testing process, 41 driver naming, 42 description, 27 LEDs, 24 Sun Netra X4270 Server • September 2015...
  • Page 233 Index naming, 42 OS naming, 42 hard drives See drive pinout, 216 hot-plugging drives, 85 event logs, viewing, 48 Exit BIOS screen, 44, 69, 70 exploded view of server, 25 external inspection, 33 illustrated parts breakdown, 25 ILOM diagnostics, 29 firmware, 29 POST, 29 fan tray 0...
  • Page 234 PCIe2 slot numbering, 112 LEDs, 24 PCIe2 slot restrictions, 113 location, 17 pinout pinout, 216 alarm port, 220 network management port Ethernet ports, 216 location, 17 Gigabit Ethernet ports, 216 pinout, 217 network management port, 217 Sun Netra X4270 Server • September 2015...
  • Page 235 Index PCI mezzanine power connector, 223 LEDs, 23, 184, 184, 185 RJ-45 to DB-25 crossover pinout, 218 removing, 184 SAS port, 222 power-off procedure, 33 serial management port, 218 predictive self-healing, 30 USB port, 221 PSU See power supply video connector, 219 ports alarm, 17, 220 Ethernet, 17, 215...
  • Page 236 RJ-45 to DB-9 crossover pinout, 218 server installing into rack, 213 USB port removing from rack, 80 location, 17 service pinout, 221 gathering information, 31 user alarms LEDs, 20 preparing server, 75 returning server to operation, 211 Sun Netra X4270 Server • September 2015...
  • Page 237 Index video port location, 17 pinout, 219 visual notification, 29 watchdog timer, setting, 50 weight of server, 80...
  • Page 238 Sun Netra X4270 Server • September 2015...

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