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Oracle Sun Fire X4470 Product Notes

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Sun Fire X4470 Server Product Notes
Part No: E20845-27
September 2018

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Summary of Contents for Oracle Sun Fire X4470

  • Page 1 Sun Fire X4470 Server Product Notes Part No: E20845-27 September 2018...
  • Page 3 Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.
  • Page 4 Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers, sauf mention contraire stipulée dans un contrat entre vous et Oracle. En aucun cas, Oracle Corporation et ses affiliés ne sauraient être tenus pour responsables des pertes subies, des coûts occasionnés ou des dommages causés par l'accès à...

  • Page 5: Table Of Contents

    ▼ IMPORTANT - Install Latest OS Updates, Patches, and Firmware .....  10 Changes to TLSv1.1 Configuration Property as of ILOM 4.0.3.x ...... 11 Oracle ILOM File Transfer Using URI Fails if Target Password Contains Special Characters (25917655) ...................  12 Diagnosing SAS Data Path Failures on Servers Using MegaRAID Disk Controllers ....................
  • Page 6 Firmware Known Issues .................  30 BIOS Known Issues .................. 32 Oracle ILOM Known Issues ................ 33 Oracle Solaris Known Issues ................ 37 Oracle Linux, SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL), and Oracle VM Known Issues ............ 40 Windows Known Issues .................  45 Documentation Known Issues ................ 46 Broken Links in Sun Server X4470 Documentation Library ........

  • Page 7: Using This Documentation

    Audience – System administrators, network administrators, and service technicians. ■ Required knowledge – Advanced understanding of server systems. ■ Product Documentation Library Documentation and resources for this product and related products are available at http:// docs.oracle.com/cd/E19694-01/index.html. Feedback Provide feedback about this documentation at https://www.oracle.com/goto/docfeedback. Using This Documentation...
  • Page 8 Sun Fire X4470 Server Product Notes • September 2018...

  • Page 9: Sun Fire X4470 Product Notes

    This document also lists resolved issues and known issues for the server. Each issue is associated with a Bug ID number that is provided as a reference for Oracle Service personnel. When necessary, Service personnel can refer to the Bug ID number to obtain further information.

  • Page 10: Server Security, Software Releases, And Critical Patch Updates

    Critical Patch Update (CPU) program. Customers should review the CPU advisories to ensure that the latest software release updates are applied to their Oracle products. Note that updates for Engineered Systems are specifically published for a specific Engineered Systems product (that is, you need not look at specific updates for individual software components included in your Engineered System).

  • Page 11: Changes To Tlsv1.1 Configuration Property As Of Ilom 4.0.3.X

    For more details, refer to information about viewing system information and inventory in the Oracle ILOM Administrators Guide for Configuration and Maintenance, which is available at https://www.oracle.com/goto/ilom/docs. Ensure that the server firmware version is at the minimum required version, shown above, or a subsequent release, if available.

  • Page 12: Oracle Ilom File Transfer Using Uri Fails If Target Password Contains Special Characters (25917655)

    Second Change: The TLSv1.1 configuration property will no longer be supported and will ■ be removed from all Oracle ILOM user interfaces in the next major release of Oracle ILOM. For future updates regarding TLSv1.1 support in Oracle ILOM, refer to latest release information in the Oracle ILOM Feature Updates and Release Notes for Firmware 4.0.x...
  • Page 13 B/4B/00 :SERIOUS: DATA PHASE ERROR A communication fault between the disk and the host bus adapter causes these errors. The presence of these errors, even on a single disk, means there is a data path issue. The RAID Sun Fire X4470 Product Notes...

  • Page 14: Deprecation Notice For Oracle Ilom Ipmi 2.0 Management Service

    RAID controller and the disks. Oracle Service personnel can find more information about the diagnosis and triage of hard disk and SAS data path failures on x86 servers at the My Oracle Support web site: https: //support.oracle.com.

  • Page 15: Resolving Warning Messages For Custom Ca And Self-Signed Ssl Certificates

    Oracle ILOM Firmware Release 4.0.x at: http://docs.oracle.com/cd/E81115_01/index. html The Sun Server X2-8 with Oracle ILOM 4.0.x uses the Debian software that is also used in Oracle ILOM 3.2.x. For license information, refer to the Licensing Information User Manual Oracle ILOM Firmware Release 3.2.x at: https://docs.oracle.com/cd/E37444_01/index.

  • Page 16: Supported Operating Systems

    For other operating systems, the following Hardware Compatibility Lists (HCLs) identify the latest supported operating system versions. To find the latest operating system version supported for the Sun Fire X4470, go to the following sites and search using your server model number: Oracle Linux –...
  • Page 17 Red Hat Enterprise Linux (RHEL) 6.0 (64-bit) Red Hat Enterprise Linux (RHEL) 6.1 (64-bit) Oracle Solaris Express 11 Oracle VM 2.2.2 VMware ESX 4.1 U1 VMware ESXi 4.1 U1 Oracle Unbreakable Enterprise Kernel for Linux 5.5 (64-bit) Oracle Solaris 10 09/10 Sun Fire X4470 Product Notes...

  • Page 18: Available Preinstalled Operating Systems

    Oracle Unbreakable Enterprise Kernel Release 2 for Linux: Release 2 is installed by default on Oracle Linux 5.9, 5.10, 6.3, and 6.4, and can be installed on Red Hat Enterprise Linux 5.9, 5.10, and 6.4. Release 2 is based on the 3.0.16 mainline Linux kernel and contains improvements and new features that have been incorporated into mainline Linux since the first version of the kernel.

  • Page 19: Supported Firmware And Software

    Oracle Unbreakable Enterprise Kernel Release 3 for Linux: Release 3 is installed by default on Oracle Linux 6.5 and Oracle Linux 7, and can be installed on Oracle Linux 6.4 and Red Hat 6.4 and 6.5. Release 3 is based on the 3.0.x mainline Linux kernel and contains improvements and new features that have been incorporated into mainline Linux since Release 2 of the kernel.

  • Page 20: Firmware Updates

    9.2.1.15 3.0.9.10 9.1.25.11 Firmware Updates If you need to reinstall the Oracle ILOM or BIOS firmware, or obtain updates to the firmware, go to the My Oracle Support web site at: https://support.oracle.com Supported Software Supported software for the Sun Fire X4470 Server is available from Oracle. This software includes device drivers, RAID management software, and other utilities for use with your server.

  • Page 21: Downloading An Os Or Software Applications

    Table 3, “PCIe Card Quantity and Slot Restrictions,” on page 21 lists the quantity and slot restrictions for PCIe cards supported on the Sun Fire X4470 Server server. The Maximum Quantity Supported column indicates the number of cards tested and supported by Oracle.
  • Page 22 8Gb Single FC PCI-Express, Emulex Supported in all slots. SG-PCIE1FC-EM8-Z SG-XPCIE1FC-EM8-Z 8Gb Dual FC PCIE-Express, Emulex Supported in all slots. SG-PCIE2FC-EM8-Z SG-XPCIE2FC-EM8-Z Sun PCI-Express Quad Gigabit Ethernet Supported in all slots. UTP Low Profile Adapter Sun Fire X4470 Server Product Notes • September 2018...

  • Page 23: Minimum Firmware Revisions For Pcie Cards

    Preload Table v2.5.2 371-4324-02 SG-PCIE1FC-QF8-Z 371-4325-02 SG-XPCIE1FC-QF8-Z 8Gb Dual FC PCI-Express, QLogic SG-PCIE2FC-QF8-Z SG-XPCIE2FC-QF8-Z For more information, go to the Qlogic Oracle Approved Software page InfiniBand Quad Data Rate PCIe 2.7.000 375-3606-03 Host Channel Adapter 4237A-N X4237A-N Sun Fire X4470 Product Notes...

  • Page 24: Sun Flash Accelerator F20 Pcie Card Requirements

    Do not connect devices to the internal SAS/SATA ports of the Sun Flash Accelerator F20 ■ PCIe card. The Sun Fire X4470 does not support using this card as an internal host bus adapter (HBA). The HBA can be installed only in PCIe slots 9, 4, 8, 7, or 6, in that order of preference (slot ■...

  • Page 25: Esm Replacement Interval

    In Software Releases prior to Software Release 1.2.1, when this HBA is installed Note - in the server, the Enhanced PCIe Cooling Mode Policy must be enabled in Oracle ILOM. As of Software Release 1.2.1, this Oracle ILOM policy is no longer required.

  • Page 26: Sun Storage 10Gbe Fcoe Pcie Low Profile Dual Port Cna And Os Support

    The callout descriptions are mapped within a table. All images and tables in the documentation include descriptive alternative text. Another method to obtain information about the system is to use the built-in Oracle Integrated Lights Out Manager (ILOM). Oracle ILOM provides a browser-based interface and a command-line interface that support assistive technologies for real-time viewing of system status, indicator interpretation, and system configuration.

  • Page 27: Oracle Ilom Accessibility

    (DIMMs) or processors (CPUs) that would otherwise be identified by a lit LED indicator on the motherboard. Likewise, you can use the Oracle ILOM BUI to monitor the hardware power states that are also indicated by flashing LED indicators on the hardware.

  • Page 28: Oracle Hardware Management Pack Accessibility

    Oracle x86 Products Accessibility The BUI and CLI methods for using Oracle ILOM are described in the accessible HTML documentation for Oracel ILOM at: ■ https://www.oracle.com/goto/ilom/docs Oracle Hardware Management Pack Accessibility Oracle Hardware Management Pack software is a set of command-line interface (CLI) tools.

  • Page 29: Documentation Accessibility

    The documentation might contain links to web sites of other companies and organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these web sites.

  • Page 30: Hardware Known Issues

    This spare lane will not be used unless one of the other lanes in the link fails. Under certain rare circumstances this spare lane is reported as faulty when booting the system. Oracle ILOM will detect this error and diagnose a fault.memory.intel.branch.spare-lane-failover fault that is attributed to the memory riser to which the lane is routed.
  • Page 31 ■ Release 1.4 Workaround: There are two workarounds: ■ If you need to use MegaRAID Storage Manager (MSM) on Oracle Solaris 10 10/9, do not upgrade the Sun Storage 6Gb SAS PCIe RAID HBA, Internal card's firmware beyond Software Release 1.2.

  • Page 32: Bios Known Issues

    [ 2.924000] Measured 738 cycles TSC warp between CPUs, turning off TSC clock. Affected Operating System and Software: ■ SUSE Linux Enterprise Server (SLES) 11 SP1 ■ Release 1.0 and later Workaround: Sun Fire X4470 Server Product Notes • September 2018...

  • Page 33: Oracle Ilom Known Issues

    Oracle ILOM Known Issues Starting with system software release 2.0.0, your system is equipped with Oracle ILOM 4.0.2.25 or newer. For information about Oracle ILOM on systems with Oracle ILOM 4.0.2.25 or newer, refer ■ to the Oracle ILOM 4.0 Documentation Library.
  • Page 34 Oracle ILOM remote console. This issue occurs because, in the Sun Fire X4470 server, the default CD/DVD drive is the one physically installed in the Sun Fire X4770 system. Thus, if you load the image from the remote console, Oracle ILOM creates a new virtual CD drive in the boot list, which is different from the default CD/DVD that is physically located in the system.
  • Page 35 Processor Image Issue: BIOS might not get updated when you use IPMIflash to upgrade the Oracle ILOM service processor (SP) image with the Delay BIOS option enabled. When you power the server off and on quickly, the BIOS image should be updated, but it is not.
  • Page 36 Serial Port Ownership Cannot Be Changed On Serial Console Issue: If you are logged in to Oracle ILOM from the serial console, and you set the serial port owner to host, you cannot set the serial port owner back to SP.

  • Page 37: Oracle Solaris Known Issues

    Installed Issue: A system panic might occur during the installation of Oracle Solaris 10 8/11 onto a Sun Fire X4470 configured for RAID 10, when the hard disk drives are connected to an internal Sun Storage 6Gb SAS PCIe HBA, Internal card. The panic is caused by a known issue with the HBA mptsas driver.
  • Page 38 (HBAs) are all assigned to IPL 6. If there are a large number of adapters in the Sun Fire X4470 Server that use MSI-X for interrupts, you might run out of MSI-X vectors. If this occurs, the system sends a message similar to the following: Apr 15 23:22:54 ban21uut058spare2 pcplusmp: [ID 475383 kern.warning] WARNING: No...
  • Page 39 Oracle Solaris Known Issues Bug ID Description If you have difficulty installing Oracle Solaris because of this issue before you apply the workaround above, you can free up MSIs by excluding the driver for the card that is most numerous in the system.

  • Page 40: Oracle Linux, Suse Linux Enterprise Server (Sles), Red Hat Enterprise Linux (Rhel), And Oracle Vm Known Issues

    Oracle Linux, SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL), and Oracle VM Known Issues Oracle Linux, SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL), and Oracle VM Known Issues TABLE 10 Oracle Linux, SLES, RHEL, and Oracle VM Known Open Issues...
  • Page 41 Oracle Linux, SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL), and Oracle VM Known Issues Bug ID Description Workaround: Add the following to the kernel line of the GRUB file: extra_guest_irqs=64,2048 nr_irqs=2048 15790060 RHEL 6.2 - APEI: Cannot request iomem region <000000007f790800-000000007f790804> for...
  • Page 42 Oracle Linux, SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL), and Oracle VM Known Issues Bug ID Description Workaround: For SLES 10 SP3: Add the parameter as a boot argument to the kernel. To add the argument automatically pci=noaer at every boot, edit the GRUB boot loader configuration file /boot/grub/menu.lst.
  • Page 43 Oracle Linux, SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL), and Oracle VM Known Issues Bug ID Description Supported InfiniBand devices use the mlx4_core device driver. Ignore the error messages about the EHCA driver or disable attempts to automatically load the EHCA driver by editing the configuration file /etc/infiniband/openib.conf to change...
  • Page 44 Oracle Linux, SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL), and Oracle VM Known Issues Bug ID Description Workaround: For best results, update to the latest SLES 11 kernel, which will allow the operating system to boot with no memory in CPU 0 if you have memory installed elsewhere. Refer to the Novell...

  • Page 45: Windows Known Issues

    Affected Operating System: ■ Windows Server 2008 R2 Workaround: Upgrade the onboard Intel 82576 network interface controller (NIC) Windows driver to version 11.4.7.0 or later. The latest Windows drivers are provided with the Tools and Drivers firmware. Sun Fire X4470 Product Notes...

  • Page 46: Documentation Known Issues

    Refer to the Correct Version of Oracle ILOM Documentation Issue: The versions of Oracle ILOM shipped with system software release 2.0 or newer use a different documentation library. ■ Starting with system software release 2.0, refer to the Oracle ILOM 4.0 Documentation Library.
  • Page 47 HBA Uses BIOS Configuration Utility to Configure RAID Volume Issue: The operating system installation guides for the Sun Fire X4470 Server indicate in the “Getting Started” sections that if you want to include your boot drive as part of a RAID configuration, you must configure a RAID volume on it using the LSI RAID controller setup utility.

  • Page 48: Broken Links In Sun Server X4470 Documentation Library

    Operating Systems Step Guide familyid=14CA18B1-B433- (v=ws.11).aspx 4F62-8586-B0A2096460EB [amp ]displaylang=en Sun Fire X4470 Server Microsoft’s Windows Server http://www.microsoft.com/ https://www.microsoft.com/ Installation Guide for Windows 2008 installation documentation windowsserver2008/en/us/ en-us/download/details. Operating Systems product-documentation.aspx aspx?id=269 Sun Fire X4470 Server Product Notes • September 2018...

  • Page 49: Getting Firmware And Software Updates

    Getting Firmware and Software Updates This section explains the options for accessing server firmware and software updates using Oracle Hardware Installation Assistant or My Oracle Support. Customers are required to install the latest available operating system (OS), patches, and firmware versions for optimal system performance, security, and stability.

  • Page 50: Options For Accessing Firmware And Software Updates

    “Installing Updates Using Other Methods” on page Software Releases Software releases on My Oracle Support are grouped by product family (such as Sun Fire Server), then the product (the specific server or blade), and finally the software release version. A software release contains all the updated software and firmware for your server or blade as a set of downloadable files (patches), including firmware, drivers, tools, or utilities, all tested together to be compatible with your server.

  • Page 51: Getting Updates From Oracle Hardware Installation Assistant Or My Oracle Support

    My Oracle Support provides the set of software releases for your server as described in the following table. You can obtain these software releases by downloading the files from My Oracle Support.

  • Page 52: Download Firmware And Software Updates From My Oracle Support

    The Search tab area appears with search fields. In the Product field, select the product from the drop-down list. Alternatively, type a full or partial product name (for example, Sun Fire X4470) until a match appears. In the Release field, select a software release from the drop-down list.

  • Page 53: Installing Updates Using Other Methods

    ■ update Oracle ILOM and BIOS firmware. If you use Oracle ILOM to update to system software release 1.7, do not use a file on Caution - the local server. Instead use a file on a server supporting one of the following protocols: TFTP, FTP, HTTP, or HTTPS.

  • Page 54: Sun Fire X4470 Server Product Notes • September

    Sun Fire X4470 Server Product Notes • September 2018...

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