IBM x3100 M5 Type 5457 Installation And Service Manual page 452

806f0513-2582ffff • 806f052b-2101ffff
806f0513-2582ffff A PCI SERR has occurred on system [ComputerSystemElementName]. (PCIs)
Explanation: This message is for the use case when an implementation has detected a PCI SERR.
May also be shown as 806f05132582ffff or 0x806f05132582ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0234
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/
systems/info/x86servers/serverproven/compat/us/.
5. Remove both adapters.
Replace the PCIe adapters.
6.
Replace the riser card.
7.
806f052b-2101ffff Invalid or Unsupported firmware or software was detected on system
[ComputerSystemElementName]. (IMM2 FW Failover)
Explanation: This message is for the use case when an implementation has detected an Invalid/Unsupported
Firmware/Software Version.
May also be shown as 806f052b2101ffff or 0x806f052b2101ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0446
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page by restarting the server.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the
latest level of code is supported for the cluster solution before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem goes away.
5. If the problem remains, (trained service technician) replace the system board.
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System x3100 M5 Type 5457: Installation and Service Guide