IBM x3100 M5 Type 5457 Installation And Service Manual page 441

806f030c-2581ffff Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All
DIMMS / One of the DIMMs)
Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2581ffff or 0x806f030c2581ffff
Severity: Error
Alert Category: Critical - Memory
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0136
SNMP Trap ID: 41
Automatically notify Support: No
User response: Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
2. Manually re-enable all affected DIMMs.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different
memory channel or microprocessor.
4. If the problem follows the DIMM, replace the failing DIMM.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the
connector contains any foreign material or is damaged, replace the system board.
6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any
damaged pins. If a damage is found, replace the system board.
(Trained technician only) Replace the affected microprocessor.
7.
806f0313-1701ffff A software NMI has occurred on system [ComputerSystemElementName]. (NMI State)
Explanation: This message is for the use case when an implementation has detected a Software NMI.
May also be shown as 806f03131701ffff or 0x806f03131701ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0228
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Check the device driver.
2. Reinstall the device driver.
3. Update all device drivers to the latest level.
4. Update the firmware (UEFI and IMM).
806f030c-2581ffff • 806f0313-1701ffff
Appendix A. Integrated management module II (IMM2) error messages
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