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80010901-2d01ffff
Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (PCH
Temp)
Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.
May also be shown as 800109012d01ffff or 0x800109012d01ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server),
that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
2.
Check the ambient temperature. You must be operating within the specifications (see Server Features and
specifications for more information).
3.
Make sure that the heat sink for microprocessor n.
4.
(Trained technician only) Replace system board.
80010902-0701ffff
Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.
May also be shown as 800109020701ffff or 0x800109020701ffff
Severity: Error
Alert Category: Critical - Voltage
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0494
SNMP Trap ID: 1
Automatically notify Support: Yes
User response: If the specified sensor is Planar 3.3V or Planar 5V, (Trained technician only) replace the system
board. If the specified sensor is Planar 12V, complete the following steps until the problem is solved:
1.
Check power supply n LED.
2.
Remove the failing power supply.
3.
(Trained technician only) Replace the system board. (n = power supply number)
80010901-2d01ffff • 80010902-0701ffff
Appendix A. Integrated management module II (IMM2) error messages
385
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Troubleshooting
