Remote View Software Upgrade - Honeywell rapid eye System Administrator Manual

Lack of reasons to reboot a Multi-Media unit
Use of the Reboot button does not damage the unit. It does however interrupt the recording of
video for a few moments and should best be left alone, unless Multi technical support instructs an
operator to click it. A reboot can be traced to the operator who performed it. See
on p. 197.
The button is for rebooting a Multi-Media unit. Do not mistakenly reboot your PC when
called to "click the Reboot button in the Maintenance window".
Automatic reboot of Multi-Media unit
A Multi-Media unit reboots by itself when:
Changes to a modem serial device are applied. Modem settings are explained in section
Device:
System files are upgraded; as explained in
- and -
Power to the unit is interrupted and restored.

Remote View Software Upgrade

To upgrade the Remote View software on your PC, you will need to download the latest software
release from the Honeywell website at:
www.honeywellvideo.com/support/downloads_dvr.html
Follow this procedure to complete the upgrade
1. Start a Maintenance Session for the Rapid Eye site. Please wait until the "System operational"
message appears.
2. Select the System tab in the Maintenance window.
3. Click Upgrade. You are warned that all users will be disconnected from the unit. Click Yes to
continue.
4. Click Browse.
5. Find the downloaded software upgrade file, select it and click Open.
Document 800-02325 Rev A
07/08
Modem, on p. 140
System Administrator Guide
System Files, p. 134.
Tracing Events
Serial
59