Microsoft Dual View And Rapid Eye View Software; Troubleshooting Video At An Operator's Pc - Honeywell Rapid Eye Operator's Manual

Microsoft Dual View and Rapid Eye View Software

Troubleshooting Video at an Operator's PC

Document 800-02951V3 Rev A
11/09
Two monitors can be effectively used with View software to display more camera feeds at
once. To set up a dual view system, see your Microsoft documentation.
Note A second video card is needed on the View operator's PC for Microsoft's dual
view setup.
If overtaxed, the priority of a Multi-Media unit is always to store video, audio, data and
alarms. This may result in slower service to View Operators using Live sessions. If the video
you are observing appears sluggish, Honeywell recommends that a Multi SA:
• Close unused software. View makes use of Microsoft Windows' video resources and
your PC's CPU. Other software that uses of these resources (software for producing
graphics, downloading, and so on) can hamper the delivery of video. Network
intensive applications such as backups can also slow down the performance of View
software. Video recording is not affected, only its delivery to the PC's desktop may be.
• Close unnecessary camera windows. Fewer open camera windows increase the
speed of the other video feeds being displayed from that site. To discard a video feed
from a Live session, close its Camera window (see
• Network Bandwidth. Select the Low Throughput option on the System tab of a
Maintenance session if you are connected on a low bandwidth network. See
Throughput option. on page
Hyper-Threading
Some of the latest PCs can use hyper-threading technology. This can cause a conflict when
long Retrieval and Live sessions are run in tandem from the same Multi-Media unit.
Caution If you experience system lockup in this situation, Honeywell recommends
disabling hyper-threading in the PC at boot-up, in the PC's BIOS.
Dual CPUs
Some PCs work with two processors (CPUs).
Rapid Eye Remote View Operator Guide
Figure 2-3
36 for more information.
on page 31).
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