System Failure........................................................................................................................................................... 200

A Multi-Media Alarm Station ...................................................................................................................................... 201

Alarm Notification: Response Priority ............................................................................................................. 201

PPP Connectivity ....................................................................................................................................................... 202

Denying Access......................................................................................................................................................... 202

Denying Access .............................................................................................................................................. 203

To Deny Access to a User of Your Multi System............................................................................................ 204

To Stop a Session on a Networked Multi-Media Unit .................................................................................... 204

Removing Multi-Media Software ............................................................................................................................... 205

Multi-Media Alarm Stations .................................................................. 207

Overview .................................................................................................................................................................... 207

Checklist to Configure a Multi-Media Alarm Station ................................................................................................. 207

Operator Needs .............................................................................................................................................. 208

Multi SA Needs................................................................................................................................................ 208

System Administrator Needs .......................................................................................................................... 208

Adding an Alarm Station: Name and Reports .......................................................................................................... 209

Identifying and Defining a Connection ........................................................................................................... 209

The PPP Fields in an Alarm Station's Definition............................................................................................. 210

Network Connection to an Alarm Station.................................................................................................................. 211

To Setup a Network Connection to an Alarm Station .................................................................................... 211

Network Address Translation for Alarm Stations ........................................................................................... 211

To Prepare a Multi-Media Unit for NAT, Using Admin.................................................................................... 213

Dial-up Connection to an Alarm Station ................................................................................................................... 214

Preparing a Dial-up Connection to an Alarm Station ..................................................................................... 214

To Setup a Dial-up Connection to an Alarm Station ...................................................................................... 215

Entering Area Codes in Site and Alarm Station Definitions ........................................................................... 216

Customizing a Dial-Up Connection to an Alarm Station ................................................................................ 217

To View "Update Station to Call in Case of Alarms" ...................................................................................... 219

To Use a Local Call Across Area Codes ........................................................................................................ 219

Toll-Free Numbers .......................................................................................................................................... 219

To Use a Long Distance Call in One Area Code ............................................................................................ 219

To Delay the Speed of Dialing ........................................................................................................................ 219

To Delay the Extension Suffix ......................................................................................................................... 220

International Dial-up........................................................................................................................................ 220

To Change Long-distance Prefixes ................................................................................................................ 221

RAS Connection to an Alarm Station ........................................................................................................................ 222

To Setup a Connection to a RAS Server ........................................................................................................ 223

Making an Alarm Station Operational ....................................................................................................................... 224

Using More than one Alarm Station ............................................................................................................... 224

Creating Extra Alarm Station Definitions for the same PC ............................................................................. 224

Disconnection Note ........................................................................................................................................ 225

To List Successful Alarm Callbacks after an Interruption .............................................................................. 225

Removing an Alarm Station....................................................................................................................................... 225

Disabling/Enabling Dial-up Server.................................................................................................................. 225

Alarms from a De-listed or Unregistered Unit ........................................................................................................... 225

To Trace the Unit Sending the Alarm ............................................................................................................. 226

To Set a Site to Not Report to a Specific Alarm Station................................................................................. 226

Touring Many Sites................................................................................ 227

Preliminary Checklist................................................................................................................................................. 227

Adding a Site Tour..................................................................................................................................................... 228

Default Amount of Time to Display a Unit During a Site Tour........................................................................ 228

Customizing a Tour ................................................................................................................................................... 229

To Change the Order of Sites in a Tour ......................................................................................................... 229

To Change the Time Spent at a Site, During a Tour ...................................................................................... 230

Document 800-02325 Rev A

07/08

System Administrator Guide

Table of Contents