Honeywell HRHT4041 User Manual

Honeywell HRHT4041 User Manual

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Performance Series HQA Digital Video Recorder
DVR Models
HRHT4040
HRHT4080
HRHT4041
HRHT4082
HRHT4042
HRHT4084
Local User Guide
HRHT4160
HRHT4162
HRHT4164
HRHT4166
HRHT41612
.

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Summary of Contents for Honeywell HRHT4041

  • Page 1 Performance Series HQA Digital Video Recorder DVR Models HRHT4040 HRHT4080 HRHT4160 HRHT4041 HRHT4082 HRHT4162 HRHT4042 HRHT4084 HRHT4164 HRHT4166 HRHT41612 Local User Guide...
  • Page 2 Issue Date Revisions 04/2018 New document...
  • Page 3 Cautions and Warnings WARNING Use only with the supplied power adapter. The Ethernet connection is not intended to be connected to an exposed (outside plant) network. CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries in accordance with local laws.
  • Page 4 Changes or modifications not expressly approved by the party responsible for Note compliance could void the user’s authority to operate the equipment. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. Manufacturer’s Declaration of Conformance North America The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No.
  • Page 5 Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA) number.
  • Page 7: Table Of Contents

    Contents Introduction ..............................1 Front and Rear Panel Layouts ..........................1 4-channel DVR Front Panel ..........................1 4-channel DVR Back Panel ..........................2 8-/16-channel DVR Front Panel ........................3 8-/16-channel DVR Rear Panel ........................5 Mouse Operation ................................6 Using the On-screen Keyboard ........................6 Remote Control Operation............................
  • Page 8 Playing Back Snapshots ............................50 Backing Up Video and Snapshots ........................50 Configuring Face Search .......................... 55 Configuring Backup Settings ......................... 56 Configuring Camera Settings ......................... 59 Registering/Finding an IP Camera ........................59 Configuring Image Settings ............................61 Configuring Encoding Settings ..........................62 Configuring Snapshot Settings ..........................63 Configuring Privacy Mask Settings ........................64 Configuring the Text Overlay ..........................65 Changing a Camera Name ............................66...
  • Page 9 12. Configuring System Settings ........................115 Configuring General System Settings......................115 Configuring Device Settings ........................115 Configuring Date and Time Settings ....................... 117 Configuring Holiday Settings ........................118 Configuring Display Settings ..........................119 Configuring Display Settings ........................119 Configuring Tour Settings ..........................121 Configuring Zero-Channel Settings ......................
  • Page 10 About This Document This document introduces the Honeywell Performance Series HQA 4 MP Digital Video Recorder (DVR) and provides instructions for installing and operating the DVR. These instructions apply to the following Performance Series HQA models: 4-channel DVRs HRHT4041 4 MP, 4-channel, 1-HDD Bay, 1 TB, HQA/CVBS/IP Hybrid DVR...
  • Page 11 Overview of Contents This document contains the following chapters and appendixes: Chapter 1, Introduction, describes the front and rear panel layout of the DVR, and mouse • and remote control functions. Chapter 2, Getting Started, describes how to connect the DVR and log on to its user •...
  • Page 12 Related Documents The following related documents are supplied with the DVR: Performance Series HQA DVRs Remote User Guide • Performance Series HQA DVRs Quick Installation Guide • Performance Series HQA DVRs Quick Networking Guide • To access a PDF version of these documents, visit the Performance Series HQA DVR product page at www.honeywellvideo.com/products/video-systems/recording-devices/index.html.
  • Page 13: Introduction

    Introduction 1. Introduction This chapter includes the following sections: Front and Rear Panel Layouts on page 1 • 8-/16-channel DVR Rear Panel on page 5 • Remote Control Operation on page 8 • Front and Rear Panel Layouts 4-channel DVR Front Panel Figure 1-1 1 2 3 Table 1-1...
  • Page 14: 4-Channel Dvr Back Panel

    Performance Series HQA Digital Video Recorder Local User Guide 4-channel DVR Back Panel Figure 1-2 7 8 9 10 Table 1-2 Name Function Video In BNC connectors for HD-over-coax/CVBS video input. RCA connectors for audio input (microphone) and Audio in/out ports audio output (speaker, header).
  • Page 15: 16-Channel Dvr Front Panel

    Introduction 8-/16-channel DVR Front Panel Figure 1-3 9 10 11 12 13 Table 1-3 Name Function Lights red when an HDD error occurs or when the HDD HDD indicator capacity is below the configured threshold. Lights red when a network error occurs or when there is no NET indicator network connection Power button...
  • Page 16 Performance Series HQA Digital Video Recorder Local User Guide Playback mode: Plays back video in reverse, pauses Reverse / Pause button playback. Playback mode: Plays back video, pauses playback. Play / Pause button / 5 Text mode: Enter the number 5 or the letter J, K, or L. Live view mode: Returns to the previous menu or cancels the current operation.
  • Page 17: 16-Channel Dvr Rear Panel

    Introduction 8-/16-channel DVR Rear Panel Figure 1-4 3 4 5 Table 1-4 Name Function Video in BNC connectors for HD-over-coax/CVBS video input. Audio RCA connectors for audio input (microphone) and audio output in/outputs (speaker, header). RJ45 100M Ethernet interface for connecting to local area Network port network (LAN).
  • Page 18: Mouse Operation

    Performance Series HQA Digital Video Recorder Local User Guide Mouse Operation Your Performance Series HQA DVR is optimized for mouse navigation. Use the supplied mouse to set up the DVR. Figure 1-5 Table 1-5 Button Action • Click to select a menu option. Click in text field to display on-screen •...
  • Page 19 Introduction Click the key corresponding to the letter/number/special character that you want to input in the text box. • To switch between the lowercase and uppercase letters, click Shift. • To delete the previous character, click the key. • To insert a space, click the key.
  • Page 20: Remote Control Operation

    Performance Series HQA Digital Video Recorder Local User Guide Remote Control Operation It is strongly recommended to use a mouse to operate the DVR. However, you can also use the supplied IR remote control. The following table describes basic remote control operations: Figure 1-6 Table 1-6 Button...
  • Page 21: Getting Started

    • • Serial ATA (SATA) cable(s) (×1 for 4-channel; x2 for 8-/16-channel If any of the items listed above are missing or damaged, contact your Honeywell dealer immediately. Connecting External Devices Step 1: Connect the cameras Connect the coaxial cables from the cameras to the VIDEO IN connectors (1 Vp-p, 75 ohm).
  • Page 22 Performance Series HQA Digital Video Recorder Local User Guide Step 5: Connect audio devices (if applicable) To record audio, connect the audio sources to the AUDIO IN connectors. To play audio, connect an audio output device (low-impedance headphones, speaker, or amplifier) to the AUDIO OUT connector (200 mV / 1 kilohm).
  • Page 23: Typical Dvr Installation

    Getting Started Typical DVR Installation The following diagram shows a typical DVR installation: Figure 2-1...
  • Page 24: Starting And Shutting Down The Dvr

    Performance Series HQA Digital Video Recorder Local User Guide Starting and Shutting Down the DVR Starting the DVR Verify that the DVR is connected to an appropriate power source. Turn on the power switch on the rear panel to start the DVR. Note The beep at startup is normal.
  • Page 25: Device Initialization

    Getting Started Device Initialization If it is your first time to use the device, please set a login password of admin (system default user). For your device safety, please keep your login password of admin well after the Note initialization steps, and change the password regularly. Steps: Boot up device.
  • Page 26 Performance Series HQA Digital Video Recorder Local User Guide Figure 2-3 Set unlock pattern. After set unlock pattern, device goes to password protection interface. Figure 2-4. • The unlock pattern shall at least contain 4 grids. • Device adopts unlock pattern to login by default if you have set pattern Note here.
  • Page 27: Reset Password

    Getting Started the future, input the security code you got on the assigned email to reset the password of admin. If you have not input email here or you need to update the email information, go to the Main Menu->Setting->System->Account to set. You can use the email you input here or answer the security questions to reset admin password.
  • Page 28 Performance Series HQA Digital Video Recorder Local User Guide Figure 2-5 Figure 2-6 Click • If you have not input email address information when you are initializing the device, the interface is shown as in Figure 2-7. Please input an email address and then click Next, devices goes to Figure 2-8.
  • Page 29 Getting Started Figure 2-7 Figure 2-8 Reset login password. There are two ways to reset the password: Scan QR code and reset by email/security questions (local menu only). • Email : In Figure 2-8, follow the prompts on the interface to scan the QR code, and then input the security code you get via the assigned email.
  • Page 30 Performance Series HQA Digital Video Recorder Local User Guide • Security questions: In Figure 2-7, select security question from the drop down list. Device displays security question interface. See Figure 2-9. Please input the correct answers here. There is no security question item from the dropdown list if you have Note not set the security question and corresponding answers when initializing the device.
  • Page 31 Getting Started WARNING: STRONG PASSWORD RECOMMENDED-For your device own safety, please create a strong password of your own choosing. The password shall be at least 8-digit containing at least two types of the following categories: letters, numbers and symbols. We also recommend you change your password periodically especially in the high security system.
  • Page 32: Setting Up The Dvr With The Startup Wizard

    Configure general settings (device name, number, language, video standard) • Set the date and time • Configure network settings • Link your Honeywell smartphone app to the DVR • Configure video encoding settings • Set up a recording schedule •...
  • Page 33 Getting Started Draw the password pattern or click Forgot Unlock Pattern to input the password to go to the General window. Figure 2-15 For more information about configuring settings in the General window, see Configuring System Settings on page 115. Click Next to go to the Network window.
  • Page 34 Performance Series HQA Digital Video Recorder Local User Guide Click Next to go to the P2P window. Figure 2-17 For more information about P2P, see Configuring P2P Settings on page 83. Click Next to go to the Encode window. Figure 2-18 For more information about configuring settings in the Encode window, see Configuring Encoding Settings...
  • Page 35 Getting Started Figure 2-19 Click Next to go to the Schedule window. Figure 2-20 For more information about configuring settings in the Schedule window, see Configuring the Video Recording Schedule on page 39. Click Next. The "Thank You" message appears:...
  • Page 36 Performance Series HQA Digital Video Recorder Local User Guide Figure 2-21 Click OK to close the wizard.
  • Page 37: Viewing Live Video

    Viewing Live Video 3. Viewing Live Video This chapter includes the following sections: • About Live View, page 25 Configuring Live View, page 29 • • Controlling PTZ Cameras, page 30 About Live View Live view is the DVR’s default mode. When you start the DVR, live video from the connected cameras is displayed on the screen in a multi-channel layout (the number of channels displayed depends on whether you are using a 4-channel, 8-channel, or 16-channel DVR).
  • Page 38: Camera Status

    Performance Series HQA Digital Video Recorder Local User Guide Figure 3-2 Live View Window (Single Channel) Camera Status Camera status icons appear at the bottom of the channel window. No video signal Video is being recorded Motion detected in scene Camera locked Camera Toolbar A camera toolbar is located at the top of each channel window.
  • Page 39 Viewing Live Video Enlarge a specific area of the image. Click the button to enable digital zoom and then drag the mouse in the ZOOM channel window to select the area that you want to enlarge. Save a clip to a USB storage device. Click the button to REALTIME start recording.
  • Page 40 Performance Series HQA Digital Video Recorder Local User Guide Add/edit favorites. You can configure and save Favorites your favorite screen layout(s) so you can access them quickly. Channel Click to select a channel. Open the PTZ control panel. See Controlling PTZ Pan/Tilt/Zoom Cameras on page 30.
  • Page 41: Configuring Live View

    Viewing Live Video Configuring Live View Setting the Screen Layout The live view interface is configurable as a single-channel or multi-channel display. To change the screen display format using the shortcut menu Right-click anywhere on the screen to display the shortcut menu. Point to the View you want (View 1 is a single-channel layout, the others are multi- channel layouts), and then click the channel(s) that you want to display.
  • Page 42: Controlling Ptz Cameras

    Performance Series HQA Digital Video Recorder Local User Guide Figure 3-6 In the Effective Time box, input the time range during which the settings will apply (for example, during daylight conditions from 07:00 - 19:00). In the Color Mode box, select one of the preconfigured modes (Standard, Soft, Bright, Colorful, Bank, or Customized 1-4) or customize your own settings.
  • Page 43: Configuring Ptz Connection Settings

    Viewing Live Video Configuring PTZ Connection Settings Before you can control a PTZ camera with the DVR, you must configure the PTZ connection settings. To configure the PTZ connection settings 1. Go to Main Menu  Setting  System. 2. In the left navigation pane, click PTZ. Figure 3-7 3.
  • Page 44: Working With The Ptz Control Panel

    Performance Series HQA Digital Video Recorder Local User Guide Working with the PTZ Control Panel You can control a PTZ camera connected to the DVR’s RS485 serial port using the on-screen PTZ control panel. Basic PTZ Control Panel Right-click anywhere on the live screen and click PTZ to pen the PTZ Control Panel. Figure 3-8 Table 3-3 # Name...
  • Page 45 Viewing Live Video Expanded PTZ Control Panel Figure 3-9 Table 3-4 Name Function Preset, Tour, Configure/call PTZ functions. Enter number of PTZ function to call. Call auxiliary functions. Enter Menu Enable up-the-coax OSD menu configuration for non-PTZ Cause camera to continually pan between two points that AutoScan you have defined.
  • Page 46: Configuring Ptz Functions

    Performance Series HQA Digital Video Recorder Local User Guide Configuring PTZ Functions You can configure presets, tours, patterns, and borders using the PTZ control panel. Configuring PTZ Preset You can program preset positions for the PTZ camera. For example, you can point the camera at a specific location, such as a doorway, when an alarm event occurs.
  • Page 47 Viewing Live Video Figure 3-13 2. In the Preset box, enter the number of the first preset that you want to add to the tour. Figure 3-14 3. In the Patrol No. box, enter a number for the tour. 4. Click Add Preset to add the preset to the tour. 5.
  • Page 48: Calling Presets, Tours, And Patterns

    Performance Series HQA Digital Video Recorder Local User Guide Figure 3-16 Click Begin, and then use the direction arrows to direct the camera. When you have finished directing the camera, click End. Configuring PTZ Borders You can define the left and right borders of the PTZ camera’s pan movement. To program a scan On the expanded PTZ control panel, click the AutoScan button.
  • Page 49: Configuring Auxiliary Settings

    Viewing Live Video Figure 3-19 Click the Preset button again to stop calling the preset. To call a tour On the expanded PTZ control panel, in the No. box, enter the number of the tour that you want to call, and then click the Tour button. Figure 3-20 Click the Tour button again to stop calling the tour.
  • Page 50: Recording Video

    Performance Series HQA Digital Video Recorder Local User Guide 4. Recording Video This chapter contains the following sections: • Manual Record Settings, page 38 Automatic Record Settings, page 38 • Manual Record Settings In live view mode, you can manually record a clip directly to a connected USB storage device. To record a video clip in live view mode 1.
  • Page 51: Configuring General Record Settings

    Recording Video Configuring General Record Settings To configure general record settings 1. Go to Main Menu  Setting  Storage  Record. Figure 4-1 2. On the Record page, select the record types (Auto, Manual, Stop) that you want to enable on each channel for both the main stream and sub stream.
  • Page 52 Performance Series HQA Digital Video Recorder Local User Guide Figure 4-2 2. On the Record tab, in the Channel box, select the channel (camera) that you want to configure a recording schedule for. 3. In the PreRecord box, enter a time between 0 and 30 seconds. The default setting is 4 seconds.
  • Page 53: Configuring The Snapshot Recording Schedule

    Recording Video 9. To copy the record schedule settings to additional channels, click Copy, select the channels that you want to copy the settings to, and then click OK. Configuring the Snapshot Recording Schedule Follow these steps to configure the snapshot recording function. When enabled, the DVR can take snapshots when a motion detection, video loss, video tampering, or alarm event occurs.
  • Page 54 Performance Series HQA Digital Video Recorder Local User Guide 5. Click or drag the mouse in the scheduling table to set the recording period. To erase a recording period, click the eraser icon at the right of the table. Alternatively, for the day of the week that you want to configure, click the gear icon at the right of the table.
  • Page 55 Recording Video The DVR assigns event-activated snapshots a higher priority than schedule- activated snapshots. If you have enabled both of these types of snapshots, then Note the system activates an activation snapshot when an alarm occurs. If there is no alarm, then the DVR takes snapshots according to the schedule setup.
  • Page 56: Playing Back Video

    Performance Series HQA Digital Video Recorder Local User Guide 5. Playing Back Video This chapter includes the following sections: • Playing Back Video, page 44 • Playing Back Snapshots, page 50 Backing Up Video and Snapshots, page 50 • Playing Back Video Searching For and Playing Back Video To search for and play back recorded video by date 1.
  • Page 57: Smart Search

    Playing Back Video Figure 5-2 File 6. From the list of search results, double-click the recorded video file that you want to play back. The video begins playing in the playback window. 7. Use the playback controls at the bottom of the screen to control playback. Playback modes include slow play, fast play, reverse play, and frame-by-frame playback.
  • Page 58 Performance Series HQA Digital Video Recorder Local User Guide Figure 5-3 2. Drag the mouse over the area that you want to search for activity. Figure 5-4 3. Click the Smart Search button again. Playback jumps to all the parts of the video where there is activity in that area.
  • Page 59: Marking And Playing Back Video

    Playing Back Video Marking and Playing Back Video When you are viewing recorded video, you can mark the recording where something important happens. You can then easily find this important moment by searching for the time or key words. Marking Video 1.
  • Page 60 Performance Series HQA Digital Video Recorder Local User Guide Managing Marked Video Click the Mark File List button in the Search interface. The Marks Manager interface appears. Figure 5-7 In this interface, you can view all the mark information for the currently selected channel. After opening the Marks Manager interface, the DVR pauses current playback.
  • Page 61: Splice Playback

    Playing Back Video Splice Playback Use Splice Playback to play several sections of the same file at the same time. Note Splice Playback is for the single-window playback mode only. The DVR system supports 1/4/8/16-split mode. However, slight differences Note might occur.
  • Page 62: Playing Back Snapshots

    Performance Series HQA Digital Video Recorder Local User Guide Click to select a file. • The minimum period for each section is 5 minutes. If a recording is less than 20 minutes, select 4-split mode (or more) and the system automatically adjusts to Note that each section is 5 minutes.
  • Page 63 Playing Back Video Figure 5-10 Alternatively, during video playback, in the video clip time field, enter the desired start time and end time, and then click the Backup button. Figure 5-11 4. The Backup window opens, displaying the selected video file/clip. 5.
  • Page 64 Performance Series HQA Digital Video Recorder Local User Guide Figure 5-12 The Browse window of the USB storage device opens. Figure 5-13 6. Click Start to back up the file(s). If the backup is successful, the message "Backup finished" appears. To back up from outside of the playback interface 1.
  • Page 65 Playing Back Video Figure 5-14 2. In the Find USB device dialog box, click File Backup. Figure 5-15 3. In the Backup window, configure the following settings: • Type Select the file type that you want to search for. Note: To search for snapshots, select PIC, as All means all video files (excluding snapshots).
  • Page 66 Performance Series HQA Digital Video Recorder Local User Guide 5. Select the check box (es) of the file(s) that you want to back up, and then click Backup. The Browse window of the USB storage device opens. 6. Click OK to back up the file(s).
  • Page 67: Configuring Face Search

    Configuring Face Search 6. Configuring Face Search To configure the Face search: Go to Main Menu  Operate  Face Search. Figure 6-1 Table 6-1 Number Name Function Displays human face detection file list. The latest file is at the top. Click Export, you can export the selected file to the USB device.
  • Page 68: Configuring Backup Settings

    Performance Series HQA Digital Video Recorder Local User Guide 7. Configuring Backup Settings To configure Backup settings Go to Main Menu  Operate  Backup. You can view backup device name and its total space and free space. The device includes CD-RW, DVD burner, USB device, flash disk, eSATA backup.
  • Page 69 Configuring Backup Settings Figure 7-2 Note: System only backup files with a √ before channel name. You can use Fn or cancel button to delete √ after file serial number. Click Backup, system begins to copy the information. At the same time, the backup button becomes Stop button.
  • Page 70 Performance Series HQA Digital Video Recorder Local User Guide Note: The file name format usually is: Channel number+Record type+Time. In the file name, the • YDM format is Y+M+D+H+M+S. File extension name is .dav. During backup process, you can click ESC to exit current interface for other operation. •...
  • Page 71: Configuring Camera Settings

    Configuring Camera Settings 8. Configuring Camera Settings This chapter contains the following sections: • Registering/Finding an IP Camera, page 59 • Configuring Image Settings, page 61 • Configuring Encoding Settings, page 62 • Configuring Snapshot Settings, page 63 • Configuring Privacy Mask Settings, page 64 •...
  • Page 72 Performance Series HQA Digital Video Recorder Local User Guide Figure 8-1 2. Either click IP Search to automatically find IP cameras. Click to select a found IP camera. Click Add to add the found IP camera to the Added Device list. If the DVR fails to display the model name of a found IP camera, click IP Note Search to rediscover the online IP cameras.
  • Page 73: Configuring Image Settings

    Configuring Camera Settings Click Save. The newly added camera appears in the Added Device list. Click Apply to save your settings. If you want to save your settings and exit the Settings menu, click OK. Configuring Image Settings You can configure the image settings (saturation, brightness, contrast, sharpness) for each connected camera.
  • Page 74: Configuring Encoding Settings

    Performance Series HQA Digital Video Recorder Local User Guide • Select a value between 0 and 100. The default setting is 50. 6. Click Apply to save your settings. Configuring Encoding Settings To configure a camera’s video and audio encoding settings 1.
  • Page 75: Configuring Snapshot Settings

    Configuring Camera Settings • Quality If the bit rate type is set to VBR, select a value between 1 and 6. • I Frame Interval Set to 1 S or 2 S. • Bit Rate Set to a value within the Reference Bit Rate range (640- 6144).
  • Page 76: Configuring Privacy Mask Settings

    Performance Series HQA Digital Video Recorder Local User Guide Figure 8-4 2. In the Channel box, select the camera that you want to configure. Configuring Privacy Mask Settings To configure a privacy mask 1. Go to Main Menu  Setting  Camera  Encode  Overlay. Figure 8-5...
  • Page 77: Configuring The Text Overlay

    Configuring Camera Settings 2. In the Channel box, select the camera that you want to configure. 3. Next to Cover-Area, select one of the following options: • Preview Blocks an area when the DVR is in live view mode. • Record Blocks an area when the DVR is in record mode.
  • Page 78: Changing A Camera Name

    Performance Series HQA Digital Video Recorder Local User Guide Changing a Camera Name By default, the cameras are named "CAM 1", "CAM 2," "CAM 3," and so on. You can assign each camera a descriptive name specific to your application (for example, "Front Entrance"). To rename a camera 1.
  • Page 79: Adding Ip Channels

    Configuring Camera Settings Figure 8-8 2. Select the UTP check box of the channel(s) that you want to change to UTP. 3. Click Apply, and then click Save to save your settings. Adding IP Channels To add IP channels automatically 1.
  • Page 80 Performance Series HQA Digital Video Recorder Local User Guide Figure 8-9 3. Click Apply, and then, at the prompt, reboot to DVR to apply the new settings. The different possible HQA and IP camera combinations are listed in the table below. Table 8-1 HQA Analog Camera IP Camera...
  • Page 81 Configuring Camera Settings 13 1,2,3,4,5,6,7,8,9,10,11,12,1 11 24,23,22,21,20,19,18,17,16,1 5,14 1,2,3,4,5,6,7,8,9,10,11,12 12 24,23,22,21,20,19,18,17,16,1 5,14, 1,2,3,4,5,6,7,8,9,10,11 13 24,23,22,21,20,19,18,17,16,1 5,14, 13,12 1,2,3,4,5,6,7,8,9,10 14 24,23,22,21,20,19,18,17,16,1 5,14, 13,12,11 1,2,3,4,5,6,7,8,9 15 24,23,22,21,20,19,18,17,16,1 5,14, 13,12,11,10 1,2,3,4,5,6,7,8 16 24,23,22,21,20,19,18,17,16,1 5,14, 13,12,11,10,9 1,2,3,4,5,6,7 17 24,23,22,21,20,19,18,17,16,1 5,14, 13,12,11,10,9,8 1,2,3,4,5,6 18 24,23,22,21,20,19,18,17,16,1 5,14, 13,12,11,10,9,8,7 1,2,3,4,5...
  • Page 82: Upgrading Device

    Performance Series HQA Digital Video Recorder Local User Guide Upgrading Device You can upgrade the camera firmware locally at the DVR.    Go to Main Menu SETTING Camera UPGRADE. Figure 8-10 Note: you can distinguish the devices by Type. Supported Camera Models (Type: COAXIAL): •...
  • Page 83: Configuring Network Settings

    Configuring Network Settings 9. Configuring Network Settings This chapter contains the following sections: • Configuring TCP/IP and Port Settings, page 71 • Configuring Wireless Connection Settings, page 73 Configuring Advanced Network Settings, page 75 • Configuring PPPoE Settings, page 76 •...
  • Page 84 Performance Series HQA Digital Video Recorder Local User Guide Figure 9-1 On the TCP/IP page, in the IP Version box, select IPv4 or IPv6, depending on the Internet protocol that you want to use. Set the Mode to Static or DHCP. Click Static to assign the DVR a static IP address or click DHCP to assign it a dynamic IP address.
  • Page 85: Configuring Wireless Connection Settings

    Configuring Network Settings Figure 9-2 On the Connection page, you can configure the following settings: • Max Connection Select a value between 0 and 20. The default setting is 20. • TCP Port Select a value between 1025 and 65535. The default setting is 37777.
  • Page 86 Performance Series HQA Digital Video Recorder Local User Guide Figure 9-3 On the WIFI Setting page, you can do one or more of the following: • To enable automatic connections to Wi-Fi hotspots, select the Auto Connect WIFI check box. •...
  • Page 87: Configuring Advanced Network Settings

    Configuring Network Settings Figure 9-4 On the 3G/4G Setting page, you can configure the following settings: • Ethernet Card Select the wireless network adapter name. • Enable Select or clear the check box to enable or disable 3G/4G wireless connection using the selected wireless network adapter.
  • Page 88: Configuring Pppoe Settings

    Performance Series HQA Digital Video Recorder Local User Guide Configuring PPPoE Settings To enable a Point-to-Point Protocol over Ethernet (PPPoE) network connection Go to Main Menu  Setting  Network  PPPOE. Figure 9-5 On the PPPOE page, select the Enable check box to enable a PPPoE network connection. In the User Name and Password boxes, enter the user name and password provided by your Internet service provider for PPPoE access.
  • Page 89 Private DDNS. In that case, enter the server IP address of your DDNS service provider. • Domain Mode If DDNS Type is set to Honeywell DDNS, click Default Domain to use the default domain name or click Custom Domain Name to create your own domain name. •...
  • Page 90: Configuring Sync Time

    Performance Series HQA Digital Video Recorder Local User Guide Configuring Sync Time This function allows specified IP host to change device time in case several hosts are syncing time with the device. Go to Main menu->Setting->Network->Sync time. Enter Sync time interface. See Figure 9-7.
  • Page 91 Configuring Network Settings Figure 9-8 On the Email page, select the Enable check box to enable email notifications for alarm events. Configure the following settings: • SMTP Server Enter the SMTP server address of the sender’s email account. • Port The default TCP/IP port used for SMTP is 25.
  • Page 92: Configuring Upnp Settings

    Performance Series HQA Digital Video Recorder Local User Guide Configuring UPnP Settings The Universal Plug and Play (UPnP) protocol is used to map the relationship between the LAN and the WAN. To configure UPnP settings Go to Main Menu  Setting  Network  UPNP. Figure 9-9 On the UPNP page, configure the following settings: •...
  • Page 93: Configuring Snmp Settings

    Configuring Network Settings Configuring SNMP Settings You can use Simple Network Management Protocol (SNMP) to receive information from the DVR remotely. You will need to install SNMP software on a PC to receive information from the DVR via SNMP. To configure SNMP settings Go to Main Menu ...
  • Page 94: Configuring Multicast Settings

    Performance Series HQA Digital Video Recorder Local User Guide Password: Enter the authorization passwords for both the ReadOnly and Read/Write users. Encryption Type: Select the encryption type for both the ReadOnly and Read/Write users. The default setting is CBC-DES and is currently the only encryption option. Password: Enter the encryption passwords for both the ReadOnly and Read/Write users.
  • Page 95: Configuring P2P Settings

    You can use a QR code and the scan function in the Hon View Touch app on your SmartPhone to add your DVR to your Honeywell devices in Hon View Touch. You can then access your DVR through the WAN.
  • Page 96 Performance Series HQA Digital Video Recorder Local User Guide Figure 9-13...
  • Page 97: 10. Configuring Event Settings

    Configuring Event Settings 10. Configuring Event Settings This chapter contains the following sections: • Configuring Motion Detection Settings, page 85 Configuring Video Loss Settings, page 89 • • Configuring Tampering Settings, page 90 • Configuring Diagnosis Settings, page 91 • Configuring Face Detection Settings, page 93 Configuring Alarms, page 95 •...
  • Page 98 Performance Series HQA Digital Video Recorder Local User Guide Enable PIR. PIR function help enhance the motion detect accuracy and validity. It is to filter the false alarm triggered by leaves, small fly and insects. The PIR detection zone is smaller than the camera angle of view.
  • Page 99 Configuring Event Settings To set up motion detection periods On the Motion Detect tab, next to Period, click Set. The Set window opens. Figure 10-3 By default, when motion detection is enabled, it is active all the time. To modify the periods when motion detection for the selected channel is active, on each day’s timeline, click the half-hour blocks when you want motion detection to be disabled.
  • Page 100 Performance Series HQA Digital Video Recorder Local User Guide Set up to six periods in the day when you want the motion detection settings for the selected channel to be active. Select the check box next to each configured period to enable it. To copy the settings to additional days, select the appropriate check box(es) under Copy.
  • Page 101: Configuring Video Loss Settings

    Configuring Event Settings client). • Send Email Select the check box to enable the system to send an email notification. If the Snapshot function is enabled, an image can be attached to the email. • Record Channel Select the channel(s) that you want to record. In the Delay box, specify the amount of time (1–300 s) to delay recording after a motion detection event is triggered.
  • Page 102: Configuring Tampering Settings

    Performance Series HQA Digital Video Recorder Local User Guide Go to Main Menu  Setting  Event  Video Detect  Video Loss. Figure 10-6 On the Video Loss tab, in the Channel box, select the channel (camera) that you want to configure video loss detection settings for.
  • Page 103: Configuring Diagnosis Settings

    Configuring Event Settings Figure 10-7 On the Tampering tab, in the Channel box, select the channel (camera) that you want to configure video tampering detection settings for. Select the Enable check box to enable video tampering detection for the selected channel.
  • Page 104 Performance Series HQA Digital Video Recorder Local User Guide Figure 10-8 Click Set. The Diagnosis window appears. Figure 10-9 Select the channel (camera) for which you want to configure diagnosis settings. Select the Enable check box to enable diagnosis for the selected channel. Click to configure the settings for the following parameters: •...
  • Page 105: Configuring Face Detection Settings

    Configuring Event Settings • Noise Click to set the sensitivity of the DVR’s response to video noise, including blurry video and optical distortion. • Color Cast Click to set the sensitivity of the DVR’s response to variances in normal RGB appearance. •...
  • Page 106 Performance Series HQA Digital Video Recorder Local User Guide Figure 10-10 Select the channel (camera) for which you want to configure face detection settings. Click Set to configure the Target Filter area. Select the Enable check box to enable face detection for the selected channel. Select the actions that you want the system to initiate when a face detection event occurs: •...
  • Page 107: Configuring Alarms

    Configuring Event Settings • Buzzer Select the check box to activate a buzzer noise at the DVR. • Click to enable the DVR to record a local alarm log. • Voice Prompts Select to enable audio broadcast/voice prompts in response to a motion detection event. •...
  • Page 108 Performance Series HQA Digital Video Recorder Local User Guide Table 8-1 Configuration Description Enable Click to enable alarms. Select a channel from the drop-down list. Alarm Name Enter an alarm name. Define a period during which motion detection is active. 1.
  • Page 109: Configuring Abnormality Settings

    Configuring Event Settings 2. Select a preset, tour, or pattern from the drop-down menu. Click Save. The system can delay recording for a specified amount of time after an alarm Delay has ended. Select from 10s to 300s. Click to enable a tour to be triggered by an alarm. The system supports 1/8- window tour.
  • Page 110: Configuring Hdd Event Settings

    Performance Series HQA Digital Video Recorder Local User Guide Configuring HDD Event Settings To configure HDD event settings Go to Main Menu  Setting  Event  Abnormality  HDD. Figure 10-12 On the HDD tab, in the Event Type box, select the event type that you want to configure settings for: No HDD, HDD Error, HDD No Space.
  • Page 111: Configuring Network Errors

    Configuring Event Settings Configuring Network Errors To configure network event settings Go to Main Menu  Setting  Event  Abnormality  Network. Figure 10-13 On the Network tab, in the Event Type box, select the event type that you want to configure settings for: Net Disconnetion, IP Conflicted, MAC Conflicted.
  • Page 112: Configuring For User Errors

    Performance Series HQA Digital Video Recorder Local User Guide is cancelled. • Voice Prompts Select to enable audio broadcast/voice prompts in response to a motion detection event. • File Name Select a file for the voice prompt. Click Apply to save your settings. Configuring for User Errors To configure user event settings Go to Main Menu ...
  • Page 113: Configuring Temperature And Humidity Camera(Iot

    Configuring Event Settings • File Name Select a file for the voice prompt. Click Apply to save your settings. Configuring Temperature and Humidity Camera(IOT) You can configure the temperature and humidity data of camera with such sensors and configure the alarm event settings. To use this function, please make sure there is at least one camera with temperature and humidity sensor has been connected to the Device.
  • Page 114 Performance Series HQA Digital Video Recorder Local User Guide Table 10-2 Configuration Description Select event type as High or Low, and set the upper and low temperature limit respectively. For example, select event type as High and set upper limit as 28, Type the alarm occurs when the temperature reaches 28℃.
  • Page 115: Configuring Humidity

    Configuring Event Settings Click to enable. When an alarm occurs, the SPOT OUT port video (a 1- Video Matrix window tour) from the alarm activation channel selected in the Record Channel. Click to enable the Buzzer function. When an alarm occurs, the buzzer Buzzer beeps.
  • Page 116 Performance Series HQA Digital Video Recorder Local User Guide Table 8-3 Configuration Description Select event type as High or Low, and set the upper and low humidity limit Type respectively. For example, select event type as High and set upper limit as 28, the alarm occurs when the temperature reaches 28.
  • Page 117 Configuring Event Settings window tour) from the alarm activation channel selected in the Record Channel. Click to enable the Buzzer function. When an alarm occurs, the buzzer Buzzer beeps. Click to enable the DVR to record a local alarm log. Select to enable audio broadcast/voice prompts in response to a motion Voice Prompts detection event.
  • Page 118: 11. Configuring Storage Settings

    Performance Series HQA Digital Video Recorder Local User Guide 11. Configuring Storage Settings This chapter contains the following sections: • Configuring the Configuring the Basic Settings, page 106 Configuring the Video Recording Schedule, page 107 • • Configuring HDD Settings, page 110 •...
  • Page 119: Configuring The Video Recording Schedule

    Configuring Storage Settings Pack Mode: Set time length or file length. Specify a time between 1 and 60 minutes. The default setting is 60 min; specify file length between 0 and 1025M. Auto Delete Old Files: Select Never or Customized. If Customized is selected, in the Days Ago box, enter the amount of time to elapse before the files are automatically deleted.
  • Page 120: Configuring The Snapshot Recording Schedule

    Performance Series HQA Digital Video Recorder Local User Guide green bar. • The motion detection recording schedule is indicated by a yellow bar. • Alarm The alarm recording schedule is indicated by a red bar. • MD&Alarm The motion detection and alarm schedule is indicated by a blue bar.
  • Page 121 Configuring Storage Settings Figure 11-3 On the Snapshot tab, in the Channel box, select the channel (camera) that you want to configure a recording schedule for. At the top of the scheduling table, select the check box(es) of the recording type(s) that you want to schedule: •...
  • Page 122: Configuring Hdd Settings

    Performance Series HQA Digital Video Recorder Local User Guide Configuring HDD Settings To configure HDD settings Go to Main Menu  Setting  Storage  HDD Manage. Figure 11-4 o indicates the current HDD is normal. x indicates there is an error. SATA −...
  • Page 123: Configuring Ftp

    Configuring Storage Settings Configuring FTP To configure FTP settings Go to Main Menu  Setting  Storage  FTP. Figure 11-5 On the FTP page, click the Enable check box to enable uploading images to an FTP server. Configure the following settings: Host IP: Enter the address of the FTP server.
  • Page 124: Configuring Record Settings

    Performance Series HQA Digital Video Recorder Local User Guide Click Apply to save your settings. To test the FTP connection, click Test. Configuring Record Settings To configure record settings Go to Main Menu  Setting  Storage  Record. Figure 11-6 On the Record page, select the record types (Schedule, Manual, Stop) that you want to enable on each channel for both the main stream and secondary stream.
  • Page 125: Figure

    Configuring Storage Settings Figure 11-7 On the Detect tab, in the Type box, select the diagnostic test that you want to run: Quick Detect or Global Detect. In the HDD box, select the check box of the HDD that you want to test. Click Start Detect to start the diagnostic test.
  • Page 126 Performance Series HQA Digital Video Recorder Local User Guide In the Details window, on the Detect Results tab, you can view a graphical depiction of the HDD’s overall health. Any bad sectors are marked red. To back up the test results to an external USB storage device, ensure that a USB storage device (such as a USB flash drive) in connected to one of the USB ports on the DVR, and then click Backup to USB Devices.
  • Page 127: 12. Configuring System Settings

    Configuring System Settings 12. Configuring System Settings This chapter contains the following sections: • Configuring General System Settings, page 115 Configuring Display Settings, page 119 • • Configuring Video Matrix Settings, page 123 • Configuring RS232 Settings, page 124 • Configuring Pan/Tilt/Zoom Settings, page 124 Configuring ATM/POS (Card Overlay) Settings, page 125 •...
  • Page 128 Performance Series HQA Digital Video Recorder Local User Guide Figure 12-1 On the General tab, configure the following settings: • Device Name Enter a device name for the DVR. • Device No. Enter a device number for the DVR. • Language Set the language of the user interface.
  • Page 129: Configuring Date And Time Settings

    Configuring System Settings Click Apply to save your settings. Configuring Date and Time Settings To configure the system time setting Go to Main Menu  Setting  System  General  Date&Time. Figure 12-2 On the Date&Time tab, configure the following settings: •...
  • Page 130: Configuring Holiday Settings

    Performance Series HQA Digital Video Recorder Local User Guide Set the Start Time as Mar 2nd Su 02:00 (the second Sunday in March at 2:00 a.m.). Set the End Time as Nov 1st Su 02:00 (the first Sunday in November at 2:00 a.m.). Click Apply to save your settings.
  • Page 131: Configuring Display Settings

    Configuring System Settings Figure 12-4 In the Holiday Name box, enter the name of the holiday that you want to add. Set Repeat Mode to Once or Always. If you want the DVR to recognize a particular day of the week as a holiday year- Note round (for example, every Friday), set Repeat Mode to Always.
  • Page 132 Performance Series HQA Digital Video Recorder Local User Guide Figure 12-5 On the Display tab, configure the following settings: • Time Display To display the current time in each channel window in live view mode, select the check box. To hide the time, clear the check box.
  • Page 133: Configuring Tour Settings

    Configuring System Settings Configuring Tour Settings In a tour, the DVR cycles through different channel views. You can specify which views and cameras you want to appear in the tour. To configure a tour Go to Main Menu  Setting  System  Display  Tour. Figure 12-6 On the Tour tab, select the Enable check box to enable the tour function or clear the check box to disable the tour function.
  • Page 134: Configuring Zero-Channel Settings

    Performance Series HQA Digital Video Recorder Local User Guide Configuring Zero-Channel Settings The zero channel function lets you view several video sources on one channel in a web browser, saving bandwidth and improving upload speeds. To configure zero channel encoding Go to Main Menu ...
  • Page 135: Configuring Video Matrix Settings

    Configuring System Settings Configuring Video Matrix Settings You can configure the matrix output channel, including the resolution and window split, and its interval. To configure Video Matrix settings Go to Main Menu  Setting  System  Video Matrix. Figure 12-8 On the Video Matrix tab, configure the following settings: •...
  • Page 136: Configuring Rs232 Settings

    Performance Series HQA Digital Video Recorder Local User Guide Move Down - Click to move the current selected channel group down the list. Configuring RS232 Settings To configure RS232 settings Go to Main Menu  Setting  System  RS232. Figure 12-9 Configure the following settings: •...
  • Page 137: Configuring Atm/Pos (Card Overlay) Settings

    Configuring System Settings Configuring ATM/POS (Card Overlay) Settings The ATM/POS (card overlay) settings allow the DVR to communicate with automated teller machines (ATMs) and point of sale (POS) machines in a retail environment. Configuring COM Settings To configure the COM settings Go to Main Menu ...
  • Page 138 Performance Series HQA Digital Video Recorder Local User Guide Go to Main Menu  Setting  System  Card Overlay  Net. Figure 12-11 On the Net tab, configure the following settings: • Protocol Select ATM/POS. • Overlay Mode The Preview and Encode overlay modes are enabled by default.
  • Page 139: Configuring Voice Settings

    Configuring System Settings To configure the network settings without the ATM/POS protocol Go to Main Menu  Setting  System  Card Overlay  Net. Figure 12-12 On the Net tab, configure the following settings: • Protocol Select POS. • Overlay Channel Select a camera.
  • Page 140: Configuring The Voice Files

    Performance Series HQA Digital Video Recorder Local User Guide Configuring the Voice Files In the File Manage tab, you can add audio files, listen to audio files, rename/delete audio files, and configure the audio volume. To configure voice files Go to Main Menu  Setting  System  Voice  File Manage. Figure 12-13 Click Add to import an audio file from a USB device.
  • Page 141: Configuring Account Settings

    Configuring System Settings Figure 12-14 Select an audio file to the time period. Configure the Interval, which is how long the audio file lasts. Configure the Repeat, which is how many times the audio file repeats. Click Apply, and then click Save to save the settings. Configuring Account Settings You can add, edit, or delete user accounts.
  • Page 142 Performance Series HQA Digital Video Recorder Local User Guide Figure 12-15 On the User tab, click Add User. The Add User page opens. Figure 12-16 On the Add User page, configure the following settings: • User Name Enter a user name for the account. •...
  • Page 143: Configuring Groups

    Configuring System Settings • Memo Optionally, enter a brief description of the account. • User MAC Optionally, record the user’s MAC address so that user can only log in on a specific device on the network. If this field is left blank, the user can log in on any connected device on the network.
  • Page 144 Performance Series HQA Digital Video Recorder Local User Guide Go to Main Menu  Setting  System  Account  Group. Figure 12-17 On the Group tab, click Add Group. On the Add Group page, enter a name for the group in the Group Name box, enter a description of the group in the Memo box, and then assign user permissions on the System, Playback, and Monitor tabs.
  • Page 145: Configuring Security

    Configuring System Settings Configuring Security To enhance device network security and protect device data, please set the access right of the IP host (IP host here refers to the IP PC or the server). After you enabled trusted sites function, only the IP listed below can access current DVR.
  • Page 146: Configuring Automatic Maintenance Settings

    Performance Series HQA Digital Video Recorder Local User Guide System automatically removes space if there is any space before or after the newly added IP address. System only checks start address if you add IP address. System check start address and end address if you add IP section and the end address shall be larger than the start address.
  • Page 147: Exporting And Importing System Configurations

    Configuring System Settings Figure 12-20 Under Auto-Reboot System, select one of the following options: Never, Everyday, Every Sunday, Every Monday, Every Tuesday, Every Wednesday, Every Thursday, Every Friday, or Every Saturday. Click Apply to save your settings. Exporting and Importing System Configurations You can export and/or import DVR system configurations if you are installing several DVRs requiring the same setup.
  • Page 148 Performance Series HQA Digital Video Recorder Local User Guide On the Config Backup page, click Refresh. The page populates with the details of the storage device. Figure 12-22 Click Export. A message appears confirming that the export was successful and the system configuration file (named Config_[YYYYMMDDhhmmss]) is added to the file list.
  • Page 149: Restoring Default Settings

    Configuring System Settings Restoring Default Settings You can restore camera, network, event, storage, and system default settings. Restoring the default settings with cause all changes to the system menu color, Note language, time display mode, video format, IP address, and user accounts to be lost.
  • Page 150 Performance Series HQA Digital Video Recorder Local User Guide Figure 12-24 Insert a USB storage device (such as a USB flash drive) containing the new firmware into one of the USB ports on the DVR. The Find USB device dialog box opens. Figure 12-25 In the Find USB device dialog box, click System Upgrade.
  • Page 151: 13. Viewing Information

    Viewing Information 13. Viewing Information This chapter contains the following sections: • Viewing System Information, page 139 • Viewing Event Information, page 145 Viewing Network Information, page 146 • • Viewing Log Information, page 149 Viewing System Information In the system information interface you can view HDD information, record information, bit stream statistics, and version details.
  • Page 152: Viewing Recording Information

    Performance Series HQA Digital Video Recorder Local User Guide Refer to the following table to interpret the HDD information: o indicates the current HDD is normal. x indicates there is an error. SATA - indicates that there is no HDD. ? indicates that a HDD is damaged.
  • Page 153: Estimating Recording Time And Space

    Viewing Information Figure 13-3 On the Record Info page, you can view the start and end times for recorded video. Estimating Recording Time and Space You can calculate the recording time based on the available HDD space, or you can calculate the HDD space you need for your recording time.
  • Page 154 Performance Series HQA Digital Video Recorder Local User Guide Click in the Edit column. The Edit window appears. Figure 13-5 Enter the Resolution, Frame Rate, Bit Stream, and Recording Time of the channel. Click OK. Click Select under Known Space tab to select a HDD. See the picture below: Figure 13-6 The DVR calculates the recording time based on the channel setup and the HDD space.
  • Page 155: Viewing Data Stream Information

    Viewing Information To estimate recording space On the Rec Estimate tab, click to select Known Time. Figure 13-7 Enter how many days you want to record, and the DVR estimates how much HDD is needed. Viewing Data Stream Information To view data stream information Go to Main Menu ...
  • Page 156: Viewing Channel Information

    Performance Series HQA Digital Video Recorder Local User Guide Figure 13-8 On the BPS page, you can view the current video data stream rates and resolutions for each channel. Viewing Channel Information To view channel information Go to Main Menu  Info  System  Channel Info. Figure 13-9...
  • Page 157: Viewing Version Information

    Viewing Information On the Channel Info page, for each channel you can view the resolution and if the camera is working properly. Viewing Version Information To view version information Go to Main Menu  Info  System  Version. Figure 13-10 On the Version page, you can view the DVR model type, record channel, current hardware version, system version, build date, web, serial number and Onvif server version.
  • Page 158: Viewing Network Information

    Performance Series HQA Digital Video Recorder Local User Guide Figure 13-11 On the Event page, you can view event information at the device level and at the channel level. Click Refresh to view the most up-to-date information. Viewing Network Information In the network information interface you can view and/or block online users, view network data transmission details, and perform network tests.
  • Page 159 Viewing Information Figure 13-12 Every five seconds, the DVR system detects newly added or dropped users, and Note updates the list of online users. To block an online user Go to Main Menu  Info  Network  Online Users. Figure 13-13...
  • Page 160: Viewing Network Load Information

    Performance Series HQA Digital Video Recorder Local User Guide Click the Block for icon in the user list, and then, in the Block for box at the bottom of the screen, enter the time in seconds that you want to block the user for. You can enter up to 65535 seconds (18.2 hours).
  • Page 161: Viewing Log Information

    Viewing Information Figure 13-15 On the Test page, under Network Test, enter a valid IPv4 address or domain name in the Destination Address box, and then click Test. The test result displays the average delay and packet loss rate. It also indicates if the network status is OK, Bad, or No Connection.
  • Page 162 Performance Series HQA Digital Video Recorder Local User Guide Figure 13-16 In the Type box, select a specific log type to view (System, Config, Storage, Alarm, Record, Account, Clear, Playback) or select All to view all logs. In the Start Time and End Time boxes, enter the time period to search, and then click Search.
  • Page 163: 14. Troubleshooting

    14. Troubleshooting The following section describes possible problems and solutions. Refer to these troubleshooting steps before calling Technical Support. If you still require assistance, call Honeywell Technical Support at 1-800-323-4576 (North America only) or send an e-mail to https://www.honeywellsystems.com/ss/techsupp/index.html. International contact information is listed on the back cover.
  • Page 164 Performance Series HQA Digital Video Recorder Local User Guide • Make sure that the DVR is configured to use the correct video standard (NTSC or PAL). Configuring General System Settings on page 115. Problem: Cannot search local records. Check that recording is enabled. See Configuring General Record Settings on page 39.
  • Page 165 Troubleshooting • Make sure that the DVR is running the latest firmware. Problem: Alarm function is null. Make sure that the alarm settings are correctly configured. • Check the alarm cable connections. • Check that you have not connected two loops to one alarm device. •...
  • Page 166: A Installing Hard Drives

    Performance Series HQA Digital Video Recorder Local User Guide A Installing Hard Drives The appendix contains the following sections: • Installing a Hard Drive, page 154 • List of Compatible SATA HDDs, page 155 List of Compatible Portable HDDs, page 158 •...
  • Page 167: List Of Compatible Sata Hdds

    Installing Hard Drives and secure it with the four screws removed in step 2. List of Compatible SATA HDDs Upgrade the DVR firmware to the latest version to ensure the accuracy of the Note table below. Manufacturer Series Model Capacity Seagate Seagate SV35.1 ST3250824SV...
  • Page 168 Performance Series HQA Digital Video Recorder Local User Guide Seagate Seagate SV35.5 ST2000VX000 2 TB Seagate Seagate SV35.5 ST3000VX000 3 TB Seagate Seagate Pipeline HD ST3320410CS 320 GB Seagate Seagate Pipeline HD ST3320310CS 320 GB Seagate Seagate Pipeline HD ST3500422CS 500 GB Seagate Seagate Pipeline HD...
  • Page 169 Installing Hard Drives Seagate Seagate Constellation ES2 ST33000651NS 3 TB Seagate Seagate Constellation ES2 ST32000646NS 2 TB Seagate Seagate Constellation ES2 ST33000652NS 3 TB Seagate Seagate Constellation ES2 ST32000647NS 2 TB Western Digital Cariar SE WD3200JD 320 GB Western Digital Cariar SE WD3000JD 300 GB...
  • Page 170: List Of Compatible Portable Hdds

    Performance Series HQA Digital Video Recorder Local User Guide Western Digital WD AV-GP WD10EURX 1 TB Western Digital WD AV-GP WD7500AURS 750 GB Western Digital WD AV-GP WD7500AVDS 500 GB Western Digital WD AV-GP WD500AVDS 500 GB Western Digital WD AV-GP WD10EUCX 1 TB Samsung...
  • Page 171: Bmaxpro® Cloud

    These cloud-ready devices can be standalone devices or can easily be connected to Honeywell's MAXPRO Cloud platform to create a fully integrated managed cloud solution. When used in MAXPRO Cloud mode, this device becomes a MAXPRO Cloud appliance that creates a secure connection to the cloud, and has the ability to stream high quality video while managing bandwidth.
  • Page 172 Figure B-2 MAXPRO Cloud Configuration Confirmation Message 2. Click OK to confirm that you want to switch to MAXPRO Cloud mode. The NVR restarts and opens in MAXPRO Cloud mode. For information about operating in MAXPRO Cloud mode, please Contact Note Honeywell Customer Service.
  • Page 174 Document 800-22739V1-A – 04/2018 © 2018 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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