Page 1 Rapid Eye™ Multi-Media Digital Video Recorder System Administrator Guide Document 800-02953V4 – Rev A – 03/10...
Page 3 System Administrator Guide...
Page 4 V3 Rev A 11/09 Document updated for the latest Rapid Eye V9.0 software release (12/09). New features include: full LocalView on Active Alert units, the ability to disable LocalView for improved system performance, and option to set the bandwidth throughput as High/Low.
Page 5: Table Of Contents
Using a PC to Install Rapid Eye Software ....... . .
Page 6 Setting the System Clock Manually ........67 Adjusting the Clock on a PC Running Rapid Eye Software ....67 Using a PC Clock to Set a Unit Clock Manually .
Page 7 Using ACUIX Domes ......... . . 109 Configuring the Intellibus Device for a Rapid Eye Unit..... 109 Configuring an ACUIX Dome for PTZ Use .
Page 8 Calculating the Length of the Video Archive ....... 134 Rapid Eye Storage Estimator ........134 Number of Cameras and Audio .
Page 9 Customizing the Rights in an Account ......175 Right to Use ActivEye, by Honeywell Video Analytics ..... 176 User Rights and Security .
Page 10 Contents Security for a Multi-Media System ........179 Security Overview .
Page 11 Rapid Eye Multi-Media DVR System Administrator Guide Multi-Media Alarm Stations ........217 Overview .
Page 12 Contents Customizing a Tour..........255 Changing the Order of Sites in a Tour .
Page 13 Inputting the Site Name from LocalView into a DHCP Connection ....44 Figure 3-5 Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit ....45 Figure 3-6 DNS Setup in Microsoft Windows .
Page 14 Figures Figure 4-3 Different Rules May Apply for DST in One Time Zone ....66 Figure 4-4 Manually Setting a Multi-Media Unit Clock ......68 Figure 4-5 Remote View Software Upgrade.
Page 15 Some Devices Can Be Searched for Data Such as No Sale ....159 Figure 8-10 Cash Registers Connected to a Honeywell PIT ..... . . 161 Figure 8-11 A NetPIT Device on PORT 3 Showing Serial Interface Settings.
Page 16 Figures Figure 12-1 Archival Tab of the Admin Application......239 Figure 12-2 Add Archival Policy Window ....... . . 240 Figure 12-3 Browse for Archival Server Location.
Page 17 Multiple Dial-Up Connections Decision Chart ......51 Table 3-4 Automatic Connection Names For a Rapid Eye Site..... . 56 Table 4-1 Effect of Time Zone Setting on Display and Clips .
Page 18 Defining a Connection to an Alarm Station......220 Table 11-2 Connection Information for a Rapid Eye Site to an Alarm Station ....220 Table 11-3 Router Mappings: Example for Unit Callback to Alarm Stations .
Page 19: About This Document
Rapid Eye Multi-Media DVR System Administrator Guide About This Document This document introduces the Rapid Eye™ Multi-Media Digital Video Recorder. It covers how to install and operate the Rapid Eye Multi-Media Digital Video Recorder. This document is intended for installers and system administrators.
Page 20: Warranty And Service
Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
Page 21: Typographical Conventions
Rapid Eye Multi-Media DVR System Administrator Guide Typographical Conventions This document uses the following typographical conventions: Font What it represents Example Helvetica Keys on the keyboard Press Ctrl+C Lucida Values of editable fields that are mentioned in the body The Time from field can be set to...
Page 23: The Administration Of A Rapid Eye System
View software is used to further configure each of the Multi-Media DSP units for video, audio, POS devices, and so on. View software can connect to many Rapid Eye units at once for configuration, video (live and recorded), alarm sessions, and so on.
Page 24: About Using Localview Onsite
Rapid Eye software. Availability of LocalView on V8.1 DVRs Offering Video Analytics On Rapid Eye V8.1 units offering Video Analytics, LocalView can only be used to change the unit’s network settings. Use the Admin and View applications to monitor video and make all other configuration changes.
Page 25: View Software Only (View Operators)
Installing Rapid Eye Software on Windows 7 ActiveX Control Pad If Rapid Eye Admin and View software is installed on a PC running Windows 7 that does not have the FM20.dll file in folders C:\Windows\System32 or C:\windows\SysWOW64 requires ActiveX Control Pad to be installed on the PC. ActiveX Control Pad will need to be installed...
Page 26: Figure 1-1 Rapid Eye Multi-Media 9.0 Requirements To Setup
The Administration of a Rapid Eye System Note The Windows library file, FM20.dll, is required to run Admin and View software on your PC. This file is not re-distributable and therefore must be obtained by installing Microsoft ActiveX Control Pad or Microsoft Office. For details on the distribution and usage of FM20.dll, go to...
Page 27: Figure 1-2 Setuppad.exe Application Error
Rapid Eye Multi-Media DVR System Administrator Guide Figure 1-2 Setuppad.exe Application Error Application Error Workaround #1 If you encounter this failure, Windows 7 may give you the following options (see Figure 1-3): • Reinstall using recommended settings, • This program installed correctly.
Page 28: Figure 1-4 End-User License Agreement For Microsoft Software
The Administration of a Rapid Eye System Figure 1-4 End-User License Agreement for Microsoft Software Click Continue (see Figure 1-5). Figure 1-5 Microsoft ActiveX Control Pad Setup If needed, change the installation directory by clicking Change Folder. Then click on...
Page 29: Figure 1-6 Activex Control Pad Setup Complete
Rapid Eye Multi-Media DVR System Administrator Guide Figure 1-6 ActiveX Control Pad Setup Complete Click icon to complete the installation. Once the installation is complete, you will be prompted with a restart message (see Figure 1-7). Figure 1-7 Restart Your Computer to Apply Changes It is recommended that you restart your PC.
Page 30: Figure 1-8 Select Troubleshooting Option
The Administration of a Rapid Eye System Figure 1-8 Select Troubleshooting Option Note Option A: Using Recommended Settings page 30 Option B: Using Troubleshoot Program page 31 when selecting a troubleshooting option. Option A: Using Recommended Settings Click Try recommended settings (see Figure 1-8).
Page 31: Figure 1-9 Program Compatibility Test Settings
Rapid Eye Multi-Media DVR System Administrator Guide Figure 1-9 Program Compatibility Test Settings Follow step 3 step 7 Application Error Workaround #1, on page Option B: Using Troubleshoot Program Click Troubleshoot program (see Figure 1-8). Select the first option, The program worked in earlier versions of Windows but won’t install or run now, and click Next (see...
Page 32: Running Admin Software On First Use
The purpose of Admin software is to manage information in a Multi database (Multi db). On first use, to start Admin software: Double-click the Admin icon ( ). The Rapid Eye Multi-Media Admin - Logon window appears. If Administrator is not in the User ID box, type it in.
Page 33: Using View Software For Site Maintenance
Managing User Accounts on page 167. • Rapid Eye alarm stations. PCs that receive alarms from Rapid Eye units. See Multi-Media Alarm Stations on page 217. • Site tours. Lists of sites in the tours and the time spent at each one. Site tours only work if your organization has two units or more.
Page 34: Table 1-1 Customer Information Checklist
Call Multi technical support for help with training or general problems. Please have the information listed in Table 1-1 ready when you call. For the Honeywell technical support number, see the back cover of this publication. Table 1-1 Customer Information Checklist Information About Your Rapid Eye Multi System See …...
Page 35: Adding A Site To The Multi Database
Adding a Site to the Multi Database Use Admin software to add, update or delete a site from the Rapid Eye Multi database. A Rapid Eye site refers to one Rapid Eye unit. Adding a Site Figure 2-1 Right-Clicking in the Right Pane...
Page 36: Icons And Alternate Command Access
Adding a Site to the Multi Database Icons and Alternate Command Access Right-click an item to display a context-sensitive tool tip. Click to add an item. Click to update an item. Click to delete an item. For a list of keyboard shortcuts, use the Actions menu. Another Site Name LocalView In LocalView, the Site Name field shows the unit’s computer name (also known as the...
Page 37: Updating A Site
Double-click a site name. The Update Site dialog appears. Renaming a Site Enter a name in the Site Name box, as needed. Click Save and Close. This updates the name of the Rapid Eye unit on the Sites tab in the View software. Note...
Page 38: Physical Removal Of A Site
An operator who deletes a site by mistake needs to re-enter that site’s information (see Adding a Site on page 35). If a system password has been applied to a Rapid Eye unit and that site is deleted by mistake, you need LVP (see Last Valid Password on page 192).
Page 39: Grouping Sites In A Folder
Grouping Sites in a Folder Grouping sites is optional. Use folders to group sites in an Admin database. Creating a New Folder with Rapid Eye Admin Application Using Admin, select the site tree on the Sites tab. The button replaces Click Enter a name for the new folder.
Page 40: Grouping Folders
Adding a Site to the Multi Database Grouping Folders In a Rapid Eye database, folders can be dragged into other folders or back to the root of the database. A folder that holds other folders, displays + or – to its left. Double-click a...
Page 41: Connecting To A Rapid Eye Unit
One connection, or many, can be setup; for example, to operate a unit through a network, and by local dial-up. Using Admin Software Admin software is used to set up, or modify, a connection to a Rapid Eye unit. Figure 3-1 shows how to add a connection. Add a connection while...
Page 42: Setting Up A Connection
For dial-up connections, LocalView is not needed. Note Rapid Eye units offering Video Analytics that run V8.1 or older V9 software can ONLY use LocalView to configure network settings. LocalView is now fully supported by Rapid Eye’s latest V9 software. Download the latest software at www.honeywellvideo.com/support/downloads/downloads_dvr.html.
Page 43: Common Network
Maintenance Session on the unit. Rapid Eye Active Alert units that run V8.1 or older V9 software can ONLY access network settings on LocalView. Rapid Eye DVRs with the latest V9 software have full LocalView access. Download the latest software at www.honeywellvideo.com/support/downloads/downloads_dvr.html.
Page 44: Dynamic Host Configuration Protocol Without Dns
Connecting to a Rapid Eye Unit You have the option of changing the Site Name. If you do so, make a note of the new site name, for use in step 4 of this procedure. Figure 3-3 LocalView Network Settings: DHCP Note In LocalView, the Site Name field shows what can also be called a unit’s...
Page 45: Dhcp Reference
To see the IP address that DHCP leased to the unit, use View to run a Maintenance Session, and then click the System tab. See Figure 3-5. Figure 3-5 Report of a Dynamic IP Assigned by DHCP to a Rapid Eye Unit IP address assigned to the unit by DHCP Document 800-02953V4 Rev A 03/10...
Page 46: Using An Internet Router For Network Address Translation
Restart the DHCP service. Figure 3-6 DNS Setup in Microsoft Windows Using an Internet Router for Network Address Translation Step 1: Use a Router’s Mappings in a Rapid Eye Connection While Working with Connections, page 41: Obtain the outside IP address of the internet router from the network administrator or from the installer.
Page 47: Figure 3-7 Connection Settings For Nat Use Of An Internet Router
Each unit needs a unique IP Address. The Rapid Eye Multi Admin may need to indicate to the system administrator of the remote LAN that the Maintenance and FTP values are increments of the Session value, in a connection. See Figure 3-7.
Page 48: Direct Connection To A Standalone Pc
Change the IP Address of a unit onsite, using LocalView. Set the IP gateway on the Rapid Eye unit to the inside IP of an internet router. Use the View software to see a Rapid Eye unit’s IP remotely by running a Maintenance Session and clicking the System tab.
Page 49: Dial-Up Connection
Rapid Eye Multi-Media DVR System Administrator Guide Table 3-2 IP Defaults Used by Multi-Media Units Point Rapid Eye Unit (Default Address) Operator PC (Network Card) IP Address 172.25.2.1 172.25.1.1 Subnet Mask 255.255.0.0 255.255.0.0 Dial-Up Connection Figure 3-10 Adding a Dial-Up Connection Select Use Dial-up Networking.
Page 50: Irregular Use Of Area Codes
Connecting to a Rapid Eye Unit Irregular Use of Area Codes Figure 3-12 Irregular Use of Area Codes Dial-up from a long- distance area code: Can the Multi-Media site be reached using a local call across area codes? POTS or ISDN...
Page 51: Dial-Up Technical Note
152. Adding an Alarm Station Should you plan to add one or more alarm stations using dial-up connections, Honeywell recommends that area codes be included in all telephone numbers. Dial-up connections between a Multi-Media unit and an alarm station running View are explained in...
Page 52: Many Connections To A Unit
Connecting to a Rapid Eye Unit Table 3-3 Multiple Dial-Up Connections Decision Chart (cont’d) Operator PC (Location) Call to Unit (Type) Procedure (Name, Page) Number of Connections some in, some out of unit permutations of all of the Dial-Up Connection, page...
Page 53: Ras Server
Many units at once. Users dial-up the RAS server before using View. This is discussed Using a RAS Server Before Connecting to Units on page 55. For both cases, a RAS is set up on a server that can access networked Rapid Eye Multi-Media units. Planning to Connect to One Unit at a Time You can use View to automatically connect to the site.
Page 54: Setting A Connection To A Ras Server
Connecting to a Rapid Eye Unit Setting a Connection to a RAS Server While Working with Connections, page 41, enter the Multi-Media unit’s IP address in the IP Address box. Click Use Dial-up Networking. The connection suffix changes to dial-up.
Page 55: Using A Ras Server Before Connecting To Units
Multi-Media unit(s) on a network. Planning to Connect to Many Units For access to a RAS server in front of Rapid Eye sites on a network, the RAS server information is not recorded in the Multi-Media sites’ definitions. The RAS information must be known by the user of the PC and recorded in a Microsoft dial-up application.
Page 56: Connection Report
Figure 3-17 Site Tab Primary Connections Report Report of unit’s primary connection In the Admin application, the site tab reports the primary connection to a Rapid Eye site (see Figure 3-17). Connection Codes The codes used to identify the primary connection are listed in Table 3-4.
Page 57: Changing The Primary Connection
Site on page 37. Addressing Alarms to an Alarm Station Prioritizing alarm stations is optional and applies only if many Rapid Eye alarm stations were created by your organization’s Multi SA. Cascading Alarm Stations and Priority Your Multi system can have one or many alarm stations. With many alarm stations, cascading is automatic and customizable.
Page 58: Quickly Assigning A Site To Many Alarm Stations
Connecting to a Rapid Eye Unit Quickly Assigning a Site to Many Alarm Stations Using the Update Site Windows The Update Site window can be used as a shortcut to add a site to many alarm stations. Alternatively, each Multi Alarm Station can be opened and a site added to each (as...
Page 59: Customizing A Dial-Up Connection To An Alarm Station
Rapid Eye Multi-Media DVR System Administrator Guide Customizing a Dial-Up Connection to an Alarm Station The Multi SA may need to customize the telephone number used to reach a Multi-Media Alarm Station. Preparation An alarm station’s telephone number in the site definition is a copy of the number in the alarm station definition.
Page 60: Cancelling The Customization Of A Telephone Number
Connecting to a Rapid Eye Unit Figure 3-18 Customizing an Alarm Station Telephone Number Cancelling the Customization of a Telephone Number While creating or updating a site, an alarm station with a customized telephone number shows an asterisk (*) in the entry’s display.
Page 61: Unit Configuration Basics
Unit Configuration Basics Maintenance Session A Maintenance session is used to check the operation of a Rapid Eye Multi-Media unit and configure some of the unit’s options. The View application is used to run a Maintenance session on a unit, not Admin. The Maintenance session is discussed in this Guide because the session is designed to be used by the system administrator (the Multi SA) designated by your organization, to maintain and supervise your Rapid Eye System.
Page 62: Support For Older Unit Models
Guide. Support for Older Unit Models Setup and Maintenance Older-model Rapid Eye units are supported. If an older unit lacks a newer feature, the feature is not shown in a Maintenance Session. The interface appears as it did in the last available upgrade for older units.
Page 63: Making A Site Operational
For the setup and operation of older-model units, Honeywell recommends referring to the user guides that came with those units, as needed. Adobe PDF files of these older guides are available from Honeywell technical support. See the back cover of this guide for contact information.
Page 64: Unit Time Zone And Clock
Events Defined on page 205. • Honeywell recommends using a system password. Without a system password, your Rapid Eye sites can be accessed by Admin users in other organizations. To avoid this situation, see Securing a Site on page 69.
Page 65: Setting The Time Zone Of A Multi-Media Unit
1 PM To set the time zone on an operator’s PC, use the Control Panel in Microsoft Win- dows. See also the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide, Selecting a Time Reference. Set using View, while running a Maintenance Session.
Page 66: Conflicting Time Zones
Display can be changed for a session’s duration to LTZ (the local time zone set on your PC), RTZ (a camera’s remote time zone) or to UTC (universal time zone). See Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide.
Page 67: Setting The System Clock Manually
Setting the System Clock Manually A Multi SA can synchronize the clock of a Rapid Eye Multi-Media unit using a PC’s clock as reference. This is more useful for units connected only by dial-up, but can also be used for units on a LAN.
Page 68: Adjusting The Time On An Operational Unit
Adjusting the Time on an Operational Unit Caution If a unit’s clock is set incorrectly (more than +/- a few seconds), Honeywell recommends setting a unit to the correct time (and date) as soon as possible.
Page 69: Correcting The Clock
(GMT, operator’s time zone, unit’s time zone). Refer to the Selecting a Time Reference in Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide. Whole Hours: Time Zone Check the Time Zone setting.
Page 70: Rebooting A Unit
Be sure to update security after making these changes (see Updating Security on a Multi-Media Unit on page 143). Rebooting a Unit for the Rapid Eye site. Please wait until the System Start a Maintenance Session operational message appears. Click Reboot.
Page 71: Maintenance Reference
Rapid Eye Multi-Media DVR System Administrator Guide Click Upgrade. You are warned that all users will be disconnected from the unit. Click Yes to continue. Figure 4-5 Remote View Software Upgrade Click Browse. Find and Open the software upgrade file you have downloaded.
Page 72: Using Apply
49 Events Defined alarms action page 205 Feedback Box Reference system files report page 73 Hardware Report Honeywell report page 155 Motion Detection motion search configuration/action page 127 Multi Audio audio configuration page 162 Obtaining Unit Statistics...
Page 73: Maintenance Tasks
Rapid Eye Multi-Media DVR System Administrator Guide Maintenance Tasks The tasks in Table 4-3 are carried out as you see fit. Suggestions are indicated in the When to Accomplish column. Table 4-3 Regular Maintenance Tasks Crucial … Tab and Task When to Accomplish See …...
Page 74 Unit Configuration Basics Table 4-4 Maintenance Session Messages from a Unit (cont’d) Message Following … See … Clearing Storage, n% completed Use of Statistics tab page 139 Connecting to Remote Unit… Start of Maintenance Session page 61 Getting statistics from Remote Unit… Use of Statistics tab page 139 Opening media storage with full repair...
Page 75: Video Feed Setup
Video Feed Setup Cameras Figure 5-1 Video Tab Renaming a Camera Continue or start a Maintenance Session, page 61. On the Video tab, select the name of a camera in the Name column. Default camera names are Camera1, Camera2, and so on. Click the name of the camera once more;...
Page 76: Adjusting A Video Feed
Video Feed Setup Adjusting a Video Feed Continue or start a Maintenance Session. On the Video tab, select the name of a camera in the Name column. Adjust Brightness, Hue, Contrast and Saturation, as needed. You can monitor changes on the video feed displayed. Your changes are saved as they are made. Caution Video feed adjustments cannot correct cameras that are badly-angled, out of focus, in the dark, and so on.
Page 77: Resolution Of Live Video In View Software
As an operator makes a camera window larger (or smaller), the resolution of images is automatically adjusted for an optimal view of the video feed. See the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide, for more procedures and tips about live video.
Page 78: Recording Video With Continuous Recording Settings
Recording Video with Continuous Recording Settings Making Use of a Maintenance Session To set up a video feed, continue or start a Maintenance Session for the Rapid Eye site; how to do so is shown on page Figure 5-2 Recording Tab with Six Cameras Recording...
Page 79: Customizing Settings For Recorded Video
Rapid Eye Multi-Media DVR System Administrator Guide Note Remember to enable recording on all cameras, especially those where alarms are expected. If recording is not enabled, no alarm video will be recorded when the alarms are set off. Feedback on the Video tab On the Video tab, note that a red dot has appeared, between the camera’s icon and its...
Page 80: Resolution Setting
Frame Rates on Multi-Media and DSP Units Rapid Eye DSP units. Rapid Eye DSP units have a maximum frame rate setting of 480 ips at CIF resolution (for NTSC units, 400 ips for PAL units). This maximum frame rate can be divided among connected cameras however needed.
Page 81: Quality Setting
Rapid Eye Multi-Media DVR System Administrator Guide Using Lower Frame Rates Frame rate and resolution Units can record up to 30 ips from each NTSC camera (up to 25 ips for PAL) at the default resolution. Setting a higher resolution may require lowering the frame rate.
Page 82: Continuous Recording And Event Recording
Video Feed Setup Continuous Recording and Event Recording To use event recording, set different values for the Resolution, Frame Rate and Quality from those for continuous recording. See Event Recording Configuration on page 115. Authority The settings for recording video are made by your organization’s Multi System Administrator (Multi SA) or by a user with the Modify Configuration right in their account.
Page 83: Optimizing Recorded Video
Rapid Eye Multi-Media DVR System Administrator Guide Figure 5-4 Estimating a Unit’s Video Archive Table 5-2 Event Recording Duty Cycle Cutoffs Duty Cycle (% of Recording Time) Estimate for … Continuous recording only 10, 20, 30, 40, 50, 60, 70, 80, 90...
Page 84: Making Optimized Resolution And Frame Rate Settings
Video Feed Setup Figure 5-5 Load on DSP Resources Automatic Display of Maximization Tool If settings are set too high, the Automatic DSP Performance Maximization window is displayed (see Figure 5-6). Figure 5-6 Automatic DSP Performance Maximization Window Automatic options for Performance Maximization The list of optimization options changes, depending on:...
Page 85: The Enhanced Preview Of Resolution
Rapid Eye Multi-Media DVR System Administrator Guide Figure 5-7 Configure Automatic Optomizations Command The Enhanced Preview of Resolution Continue or start a Maintenance Session for the Rapid Eye site. On the Video tab, select a camera name in the Name column. The Enhanced Preview button is available if the camera is recording.
Page 86: Resolution Tips
Video Feed Setup Figure 5-8 Enhanced Preview Window Optimal sizes for a video feed Use to display another recording resolution Resolution Tips The following tips allow you to archive more video by lowering the resolution of recorded video. Do You Need to Establish an Individual’s Presence or a Person’s Identity? •...
Page 87: Comparing The Resolutions Of Recorded Video
Rapid Eye Multi-Media DVR System Administrator Guide Comparing the Resolutions of Recorded Video Figure 5-9 Identifying a Subject Using High or Moderate Resolution Detail of recorded video, previewed at a resolution of 704 x 480, captured while optimally sized. Shown here as it would appear on a PC’s monitor.
Page 88: Camera Tips For Visual Identification
Video Feed Setup Figure 5-10 Using Low Resolution (160 x 120, NTSC) to Show Presence Detail of recorded video, previewed at a resolution of 160 x 120 and stretched beyond recognition. Preview window Same detail of recorded video, not stretched, printed life-size. Some facial characteristics are recognizable.
Page 89: Resolution Gauge For Retrieval Session
The resolution gauge appears when running View software. The resolution gauge for recorded video differs from the live video gauge. The gauge for live video is explained in the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide. Gauge Indicates at Which Resolution the Recording Was Made When an operator runs a retrieval session, a resolution gauge is displayed on each camera window, indicating the resolution at which the video was recorded.
Page 90: Recorded Video Resolution Reference
Gauge in a Retrieval Session Resolution 192 x 144 384 x 288 704 x 288 704 x 576 Comment Lowest PAL Honeywell default Highest Highest PAL resolution for PAL, including setting for setting upgrades Multi-Media LT Gauge in a Retrieval Session Legacy: used by older Multi units, is included for compatibility.
Page 91: Monitor Settings To Customize Windows For A Pc
Larger Monitors and Microsoft Windows on page 92. Honeywell also recommends that you consider using two PC monitors at the same time if you plan to display ten or more cameras on a PC screen at once. See Microsoft Dual View Using Two Monitors on page 92.
Page 92: Pc Monitor Refresh Rate
Video Feed Setup PC Monitor Refresh Rate Higher refresh rates can alleviate eye fatigue when monitoring video over time. You can change the Refresh Frequency, and the refresh rate (Hertz), as needed. Not all monitors and video cards support the resolutions indicated in the preceding sections, nor do all offer various refresh rates.
Page 93: Environmental Interference For Video Feeds
Rapid Eye Multi-Media DVR System Administrator Guide comparison. More cameras can be seen at once, and at higher resolutions (here five cameras at 320×240 resolution) when a recommended setting is used, as in A or B. Even at settings that are not recommended, video can still be viewed, though: some camera windows can appear to extend beyond the monitor’s surface.
Page 94 Video Feed Setup...
Page 95: Pan, Tilt, And Zoom (Ptz) Setup
Find out which serial port on the Multi-Media unit is connected to the PTZ dome(s). The installers connected the Data In port of domes (an RS-485 connector) to either: • One of the serial ports on a Rapid Eye unit. The port number for a dome can differ from that of another dome. •...
Page 96: Video Tab Settings For Ptz
Pan, Tilt, and Zoom (PTZ) Setup Figure 6-1 Assigning a PTZ Driver to a Port on the Multi-Media Unit Drag the PTZ device to the appropriate port Drag the PTZ icon to the Port that matches the unit serial port identified in step 1.
Page 97: Enabling A Ptz Camera
Rapid Eye Multi-Media DVR System Administrator Guide Using Many PTZ Domes/Cameras On One Serial Communications Iine If more than one PTZ camera share the same serial communications line, make a note of: • The address set on each camera. •...
Page 98: Using A Ptz Camera
4800 SensorMatic RS422: Delta and Speed Ultrak (using VCL) 2400 Honeywell Ultrak (configured as VCL) Ultrak KD6/Honeywell HD6 9600 Honeywelll KD6, HD6, HD6i The drivers are not listed alphabetically in the software. A driver can be used with domes other than those listed.
Page 99: Using The Dartboard Control
Rapid Eye Multi-Media DVR System Administrator Guide Using the Dartboard Control Figure 6-3 Dartboard Control for PTZ Showing Command Feedback Textual feedback of highlighted dartboard area On the PTZ Control, click either Click or Hold. Move the mouse pointer over the dartboard-like control to highlight areas of the dartboard.
Page 100: Pulling The Rubber-Band
Pan, Tilt, and Zoom (PTZ) Setup Pulling the Rubber-Band Figure 6-5 Dragging the Mouse Pointer in a PTZ Camera Window On the video image, click and drag the mouse. A line is overlaid on the video. Lengthening the line increases the PTZ camera’s panning or tilting speed. See Figure 6-5.
Page 101: Programming A Ptz Dome
Rapid Eye Multi-Media DVR System Administrator Guide • To pan or tilt, move the mouse through the PTZ camera’s window until the pointer changes to a numbered arrow and click the mouse button. Figure 6-6 shows the Zonal Mode for panning left. For continuous panning or tilting, click the arrow furthest from the center.
Page 102: Testing A Preset
Pan, Tilt, and Zoom (PTZ) Setup In the Preset Programming area, click the drop-down arrow (see Figure 6-8). A list appears. By default, the list contains: Preset 1, Preset 2, Preset 3 and so on (to 127, total) TIP! Preset 1 may have already been set by an installer, to be used after a session is closed.
Page 103: Behavior Of Ptz After A Session Closes
Rapid Eye Multi-Media DVR System Administrator Guide On the dartboard control, set the drop-down arrow to Preset (see Figure 6-9). Click the numbered buttons above the Preset box. The PTZ camera moves to the preset position. Check your configuration if the camera does not move. Either: •...
Page 104: Table 6-2 Position After Ptz Sessions Close
Pan, Tilt, and Zoom (PTZ) Setup Click the Video tab. Click PTZ. Check if the Enable box is selected. Post-session behavior cannot be set unless PTZ is enabled. Click the When Live Closes drop-down arrow and select a post-session behavior (behaviors are listed in Table 6-2).
Page 105: Support For Rapiddome Ptz Features
Rapid Eye Multi-Media DVR System Administrator Guide Support for RapidDome PTZ Features A Multi SA can preset a RapidDome PTZ dome, using the View application, for: • Mimic tours. A mimic tour recalls the commands to pan, tilt and zoom, that were sent to a RapidDome camera.
Page 106: Rapiddome Mimic Tour
Pan, Tilt, and Zoom (PTZ) Setup Do one of the following: • For mimic tours, select Tour. • For preset tours, select Vector. Click a button in the row of numbered buttons above the drop-down list. RapidDome Mimic Tour While using View, select a site that has one or more RapidDome PTZ cameras. Run a Maintenance Session;...
Page 107: Rapiddome Preset Tour
Rapid Eye Multi-Media DVR System Administrator Guide RapidDome Preset Tour Have some presets programmed before setting up a preset tour. See Configuring a Preset on a PTZ Camera on page 101. Figure 6-12 Right-Click Tour Programming Table Reveals Insert Option Setting Up a Tour of Presets on a RapidDome Camera While using View, select a site that has RapidDome PTZ cameras.
Page 108: Testing A Preset Tour On A Rapiddome Camera
Pan, Tilt, and Zoom (PTZ) Setup Repeat step 7 above, as needed. While adding more presets, you also have the option of using the following commands: • Move Up/Down. You have the option of moving a preset up or down the list, and keeping its Speed and Dwell times.
Page 109: Privacy Zones For Rapiddome
Connect the domes to a port on the Rapid Eye unit. • Notify the Multi SA of the number of the port used on the Rapid Eye unit and the Camera Address used for each ACUIX dome. Configuring the Intellibus Device for a Rapid Eye Unit Assign the Intellibus device to the port used by the installers, by dragging its icon from the Unassigned Devices to the Port used by the installers.
Page 110: Configuring An Acuix Dome For Ptz Use
Pan, Tilt, and Zoom (PTZ) Setup On the Serial Devices tab, select the values shown in Table 6-3. See also Figure 6-15. Figure 6-15 Communication Settings for Intellibus on the Serial Devices Tab Shortcut for selecting all of the items listed in the table Table 6-3 Intellibus Settings for ACUIX Domes Communications...
Page 111: Discovering Acuix Domes
This Manage Files dialog box shows only the files which are related to ACUIX domes, from among the files on the Rapid Eye unit. If there are no *.bin or *.ndg files, the Manage Files dialog box displays an empty list.
Page 112: Downloading A Configuration File To An Acuix Dome
Close. Closes the Manage Files dialog box. Using LocalView A configuration file for an ACUIX dome can also be saved to a Rapid Eye unit by using LocalView. See the LocalView context-sensitive Help for more information. Downloading a Configuration File to an ACUIX Dome...
Page 113: Upgrading The Firmware Of An Acuix Dome
Rapid Eye Multi-Media DVR System Administrator Guide Select an ACUIX dome. Click Camera Menu. The model of the camera is listed. Upgrading the Firmware of an ACUIX Dome Run a Maintenance Session. On the Serial Devices tab, click the port to which the Intellibus device is assigned.
Page 114 Pan, Tilt, and Zoom (PTZ) Setup...
Page 115: Enhancing Video
Enhancing Video Event Recording Configuration Using Higher Settings for Video Recorded During an Event Each camera has its own Event Recording settings. The settings for live video are independent of Continuous and Event Recording settings. Figure 7-1 Continuous and Event Recording Settings On the Recording tab, set higher values for Event Recording settings than for Continuous Recording.
Page 116: Setting Lower Values For Continuous Recording
Once Event Recording is set up, View operators have the option of clicking Boost ( while monitoring Live video. Clicking Boost triggers Event Recording. See the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide, for more information on the Boost button.
Page 117: Automatically Recording Events Of Interest
Automatically Recording Events of Interest A storage area may be of little interest until someone enters it. A Rapid Eye unit can be set up to use Continuous recording until motion at the door to the storage area is detected. The unit switches to the Event Recording settings automatically once motion is detected.
Page 118: Using A Schedule
Enhancing Video Each camera or the triggering of alarms can be scheduled to either: • Be Always ON. No schedule is used. Cameras using this setting record at all times. • Use Schedule (default). The simplest way to simultaneously schedule all cameras and alarms is to customize the Default schedule;...
Page 119: Adding A Schedule
Rapid Eye Multi-Media DVR System Administrator Guide Adding a Schedule Continue or start a Maintenance Session. Click the Schedules tab. Select Define Schedules. The tab displays the grid of the Default schedule. Click in the Schedule box and enter a name for the new schedule. Click Add when the button becomes available.
Page 120: Assigning A Schedule To A Camera Or Group Of Cameras
Enhancing Video Assigning a Schedule to a Camera or Group of Cameras Continue or start a Maintenance Session. Click the Schedules tab. Select Continuous. A list of cameras displays with a schedule grid (see Figure 7-2). Select a camera from the list. If Always On is selected, select Use Schedule. Click the Use Schedule drop-down arrow and select a schedule for the camera.
Page 121: Deleting A Schedule
Rapid Eye Multi-Media DVR System Administrator Guide On the Schedules tab, during a Maintenance Session, select Define Schedules. The tab displays the grid of the Default schedule (see Figure 7-4). Use the Schedule drop-down arrow to select the schedule that you want to rename.
Page 122: Notes On Holidays And Exceptions
Adding Holidays and Exceptions Continue or start a Maintenance Session for the Rapid Eye site. Click the Schedules tab. Select Holiday/Exception (see Figure 7-5). Enter a name for the holiday (or exception) in the Name field.
Page 123: Scheduling A Response To An Event Of Interest
Rapid Eye Multi-Media DVR System Administrator Guide Updating a Name or Type of a Holiday/Exception Select the holiday/exception to be updated from the list (see Figure 7-5). Change the Type or Name fields, as needed. Click Update. Correcting the Date of a Holiday/Exception...
Page 124: Triggers And Events Of Interest
An activated input (such as an alarm) • Data from a POS device • A Honeywell Video Analytics event or alarm Displaying the Response Panel Used for Making Rules Continue or start a Maintenance Session for the Rapid Eye site.
Page 125: Renaming A Rule
Rapid Eye Multi-Media DVR System Administrator Guide Create or select a rule. Click Add to create a new rule or select a rule from the list in the Response Rules box (see 1 in Figure 7-7). The Describe Rule command shows a description of the selected rule, listing all of the rule’s components: trigger, response...
Page 126: Managing The Response To A Rule
Enhancing Video Figure 7-8 Status Icons for a Response Rule Status icons for a response rule. See below for descriptions. Table 7-1 Status Icons for a Response Rule Status Icon Meaning of the Icon The rule can be edited. The operator needs to set a trigger or a response.
Page 127: Disabling A Response Rule
Rapid Eye Multi-Media DVR System Administrator Guide Disabling a Response Rule Rules can be disabled by removing the checkmark next to their name. The response of a disabled rule will not take place even if the response is scheduled to occur.
Page 128: Customizing Motion Detection With Masking
Enhancing Video Customizing Motion Detection with Masking By default, motion is detected everywhere in a video feed. Some of that movement may not be of any interest, such as a roadway in a window, or a door that many people walk by. Areas of no concern can be masked—that is, they are hidden from motion detection—so that they do not trigger an alarm.
Page 129: False Positives
Rapid Eye Multi-Media DVR System Administrator Guide False Positives A false positive (also known as a false alarm) is a common situation that triggers motion detection without posing a security risk. Sources of false positives can include: the sun’s glare reflected on windows and cars, shadows, turning vehicle or building lights on and off, and direct sunlight as the day progresses.
Page 130: Motion Search
Use a Motion search to search video for motion, independently of settings made for Motion detection. A motion search is performed using the View application. See the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide, for procedures and tips.
Page 131: Tamper Detection
Rapid Eye Multi-Media DVR System Administrator Guide Table 7-3 Contrasting Motion Detection and Motion Search Operator (Task) Motion (Tool) Comments Detection. Log motion session, Video • This method constantly checks for motion or warn of motion tab, Motion • Motion events can be...
Page 132: Configuring Tamper Detection
Enhancing Video Configuring Tamper Detection Continue or start a Maintenance Session for the Rapid Eye site. Click the Video tab. By default, Record/Motion/Image is selected. Select Tamper Detection. A panel is displayed for configuring tamper detection (see Figure 7-12). You have the option of enabling the automatic detection of three types of sabotage: Blind, Blur or Scene Changed, singly or in combination.
Page 133: Scene Changed Tamper Detection
Rapid Eye Multi-Media DVR System Administrator Guide Scene Changed. Activity in a scene that could be considered as sabotage drives the meter from green to red. If such activity lasts less than 48 seconds, it does not trigger an alarm or log entry.
Page 134: Calculating The Length Of The Video Archive
To make storage length estimates, use Honeywell’s Rapid Eye Storage Estimator that is installed with the Rapid Eye software. To compare and understand the effect of different factors on storage, see the tables for Number of Cameras, Audio, Scheduling Cameras, Frame Rate for Continuous Recording, Quality, and Resolution, in the following sections.
Page 135: Figure 7-14 Storage Estimator
(see Customizing Settings for Recorded Video on page 79). Honeywell provides a Storage Estimator with the Rapid Eye Admin and View software to show the approximate length of a unit’s video storage, based on that unit’s video settings. Caution High settings in combination with many cameras can shorten a unit’s...
Page 136: Number Of Cameras And Audio
Enhancing Video Number of Cameras and Audio Doubling the number of cameras roughly halves the length of a video archive. Table 7-4 Effect of the Number of Cameras on the Video Archive Cameras Duration of Video Archive Oldest Available Video (Recording) (Estimated in Days) (Rounded to Shortest Time)
Page 137: Frame Rate For Continuous Recording
Recording a video feed from a camera that is constantly panning requires much more storage space. If the duration of your video archive is a concern, Honeywell recommends that you reconsider if constant panning is necessary to your security needs. See...
Page 138: Resolution
Default Honeywell settings. PAL images are larger than NTSC and require more storage. This accounts for a shorter archive. Note Rapid Eye Storage Estimator on page for more information on the Honeywell estimating tool. Using Higher Values When Recording Video For Continuous Recording, heightening Resolution, Quality and Frame Rate in combination, compounds the effect on storage.
Page 139: Obtaining Unit Statistics
A frame rate of 30 ips can be used on 1 to 4 cameras. A maximum of 10 ips can be used for 9 cameras. Caution Honeywell recommends that you use high video recording values only for event recording. Obtaining Unit Statistics...
Page 140: Multi-Media Unit Storage Statistics
Enhancing Video Table 7-10 Storage Statistics for a Multi-Media Unit (cont’d) Label Meaning Unit Estimated The amount of storage, based upon past performance. The Capacity number may differ from the estimate obtained using the Rapid Eye Storage Estimator, due to fluctuations in the video signal. The estimated capacity diminishes if the Continuous recording settings (resolution, quality, ips) are set to higher values and as more cameras are added.
Page 141: Configuring Other Hardware
Configuring Other Hardware Working with Storage Clearing Storage Clearing the storage of a Multi-Media unit or of one of its streams is a drastic measure that is irreversible and time consuming. Recorded video, sound and data will be permanently erased. Clearing streams or storage should be handled with care. Clearing the storage may be needed in the rare cases where a unit is: •...
Page 142: Preventing Users From Clearing Storage
Configuring Other Hardware Clearing Unit Storage Using View, run a Maintenance Session. On the Statistics tab, click Clear Storage. Figure 8-1. A password dialog box appears. If: • There is a password for the Administrator account, enter that password. • There isn’t a password for the account, do nothing and go to the next step.
Page 143: Tracing The Clearing Of Storage
Rapid Eye Multi-Media DVR System Administrator Guide Tracing the Clearing of Storage Trace the moment storage clearing happens by making this event an alarm. See Tracing Events on page 210, and Events Defined on page 205. Prevent future storage clearings by changing the Administrator account password.
Page 144: System Files
Configuring Other Hardware Purpose A unit’s security settings need to be updated if a Multi SA adds, changes or removes: • Alarm stations. See Adding an Alarm Station Name and Reports, page 218, and Making an Alarm Station Operational on page 233. •...
Page 145: System Files And Associated Rapid Eye Settings
System Files and Associated Rapid Eye Settings Table 8-1 lists the different system files that can be downloaded and the configuration settings on the Rapid Eye unit that each file is associated with. Table 8-1 Rapid Eye Downloadable System Files and Settings...
Page 146: Uploading A File To A Multi-Media Unit
Multi-Media unit. Uploading a File to a Multi-Media Unit An upgrade to a Rapid Eye Multi-Media unit, or its reconfiguration, means uploading new system files to the unit. Caution Only trained View operators should perform uploads on a Rapid Eye Multi-Media unit.
Page 147: System Tab In A Maintenance Session
Rapid Eye Multi-Media DVR System Administrator Guide You have the following options: • Upload more files. Repeat step 3 step 6, as needed. • Empty the Temporary Files list. Click Clear. System Tab in a Maintenance Session Each part of the System tab is discussed in turn. Default System data is listed in Table 8-3.
Page 148: Logging System Messages
Configuring Other Hardware Logging System Messages The system message log is useful mostly to Multi technical support personnel. Placing a checkmark in the Log System Messages box sets the Multi-Media unit to log all commands received in a system.log file, stored on the unit. The system.log file stores the 10,000 most recent entries.
Page 149: Camera Signal Format
LocalView will be using Rapid Eye resources for no benefit. If users in your Rapid Eye system do not use LocalView, you can disable it in the Local Monitoring section from the System tab of a Maintenance session (see Figure 8-5).
Page 150: Lan/Wan Communications
Click Apply, then confirm that you want to send the configuration data. The Maintenance Session ends by itself. TIP! Changing the Internet protocol address, in the IP Address box requires Admin to change the site’s connection information. See Connecting to a Rapid Eye Unit page 41.
Page 151: Changing The Maximum Network Data Rate
Rapid Eye Multi-Media DVR System Administrator Guide Table 8-2 Default Network Communications Settings Value IP Address of Multi-Media Unit 172.25.2.1 Subnet Mask 255.255.0.0 Gateway 172.25.100.4 These values are usually changed when installing units connected to a network. For more information about networked units, see the Network Connections section in the Rapid Eye™...
Page 152: Setting Up A Modem Serial Device
Configuring Other Hardware Table 8-3 System Tab Default Values (cont’d) Box Group Name of Box/Button Default Subnet Mask 255.255.0.0 Gateway 172.25.100.4 MAC Address ; stored on unit, for DHCP use Throughput High/Low Signal Format NTSC / PAL NTSC System Monitor Enable Status Pulse Off;...
Page 153: Viewing And Changing Modem Settings
Viewing and Changing Modem Settings Continue or start a Maintenance Session for the Rapid Eye site. Please wait until a System Operational message appears. Click the Serial Devices tab. Click the Internal Port - Modem icon. Boxes appear in the right half of the Serial Devices tab (Baud Rate, Wait for Connection, and so on).
Page 154: Ppp Ip Settings Reserved For Modem Connection
During a dial-up connection, temporary network communications are established between the Rapid Eye site and the PC. A Host IP address for the Multi-Media unit is auto-detected by the Microsoft Dial-Up Networking application. Different terms are used to describe these communication points.
Page 155: Assigning And Setting A Ptz Device
Rapid Eye site, click the Hardware tab. The report includes a serial number of the Multi-Media unit on the Rapid Eye site, the version of software running the Multi-Media unit, the date of manufacture, and internal hardware used by the unit.
Page 156: External Hardware Control Of A Public Display Monitor
To enable local hardware control of a public display monitor: Using View, continue or start a Maintenance Session for the Rapid Eye site (as explained in Maintenance Session on page 61). Click the Monitor Out tab.
Page 157: Using Localview As An Additional Public Display Monitor
Using LocalView as an Additional Public Display Monitor For a better public display of video, Honeywell recommends using a dedicated NTSC (or PAL) monitor, rather than the VGA output used for LocalView. Nonetheless, you have the option of using the VGA monitor displaying LocalView as a public display monitor or as a secondary public display monitor (in addition to a dedicated monitor).
Page 158: Adding A Customer Device That Sends Data To A Unit
(POS), when goods are purchased. Assume that a cash register is connected to a Multi-Media unit and you know the cash register communication settings. for the Rapid Eye site. Wait until a System Start a Maintenance Session Operational message appears.
Page 159: Adding An Event Rule For A Data Recording Device
Rapid Eye Multi-Media DVR System Administrator Guide Figure 8-9 Some Devices Can Be Searched for Data Such as No Sale Adding an Event Rule for a Data Recording Device While adding a data recording serial device (as explained in Adding a Customer...
Page 160: Reference For Searching Rules And Regular Expressions
Technical users who know how to use a regular expression (RE) will benefit most from using Table 8-7. Also, there are examples of extended data searches in the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide. Table 8-7...
Page 161: Netpit And Pit Devices
Rapid Eye Multi-Media DVR System Administrator Guide NetPIT and PIT Devices Support for Protocol Interface Translators Honeywell supports Protocol Interface Translators (PITs) and a networked Protocol Interface Translator (NetPIT), for attaching many serial devices to a Multi-Media unit. Figure 8-10...
Page 162: Multi Audio
Talk, by talking on one channel, or broadcasting on both. All sound sources are mixed at a View operator’s station, regardless of the number of sites being monitored at once. Each Rapid Eye site can send up to two channels of audio to a View operator.
Page 163: Using Multi Audio
Rapid Eye Multi-Media DVR System Administrator Guide Using Multi Audio Monitor, Record and Broadcast Audio Using View, continue or start a Maintenance Session for the Rapid Eye site. Click the Audio tab. Select the Enable boxes to enable transmission of sound from point to point and monitor it.
Page 164: Using Audio With Localview
Configuring Other Hardware interfere with audio. Hard to predict noise from the area—rush-hour traffic, passing trains and planes, crowds in a stadium, and so on—may not have been apparent during the installation of the microphones and speakers. Using Audio with LocalView At sites where LocalView is in use, Channel 2 can be reserved for use onsite.
Page 165: Multiple Operators Connecting To One Unit
Rapid Eye Multi-Media DVR System Administrator Guide Multiple Operators Connecting to One Unit Sessions Table 8-8 Maximum Simultaneous Sessions Session Type Number of View Operators Who Can Participate Live or Live-alarm Retrieval Event Data Alarm Motion Maintenance Number of operators that can share the streams that are left from a unit’s...
Page 166: Live Video
Configuring Other Hardware Example of Stream Availability Two operators open a Retrieval session to the same unit, and each operator monitors video from 16 cameras. A third operator can open a Retrieval session to the same unit, but cannot monitor recorded video, since a total of 32 streams of recorded video, available from that unit, are already in use.
Page 167: Managing User Accounts
(see Default User on page 168). However, in organizations with many Rapid Eye operators or units, Honeywell recommends creating user accounts for unit operators. Account Users A Multi SA creates accounts so that personnel can operate the units. Accounts created Operate Units using LocalView can only be used onsite at the site where they were created.
Page 168: Default User
The Administrator account in the Admin application grants a remote operator access to every Rapid Eye unit in your organization. Users of this account can also use every function in the Admin and View applications. If a unit’s management of accounts is central, the Administrator account in Admin replaces the one in LocalView.
Page 169: User Management
Creating Accounts Using Admin In addition, a Multi SA can create Rapid Eye accounts using the Admin application while Local User Management is enabled. These standard Rapid Eye accounts are used to access one or many units remotely using a PC running the View application.
Page 170: Central User Management
Managing User Accounts Setting Local User Management A LocalView administrator has the option of setting User Management to Local. Accounts that were created centrally will remain on the unit. Central User Management Creating Accounts Using Admin Central User Management only disables the onsite creation of operator accounts using LocalView.
Page 171: Using Admin And View To Create A User Account
Rapid Eye Multi-Media DVR System Administrator Guide Result The next time that you update the site using the Admin application, the label next to the Change button reads Central User Management is in effect. The accounts of users authorized to operate the unit are copied to the unit and replace the accounts created locally.
Page 172: Language
Add a password to the account. Enter a password in the Password field. Enter the password again in the Confirm password field. • Change the Language of the Rapid Eye interface for users of that account, if needed. • Base the user-account on another. Select the Rights and site access are based on option.
Page 173: Grouping Accounts
Rapid Eye Multi-Media DVR System Administrator Guide Grouping Accounts To create a group of accounts, assign the same user account to different users. To do so, View operators can: • Use an account that is based on another. View Operators each have their own account, but the rights, sites and so on, of the accounts are common.
Page 174: Creating An Account In Localview
Managing User Accounts Updating Security Onsite Using a Central Account If Central User Management is enabled and the operator account will be used to operate the unit onsite, using LocalView, use View to update security on the unit(s) to which the account will be granted access.
Page 175: Granting More Or Less Rights To An Account
Rapid Eye Multi-Media DVR System Administrator Guide Granting More or Less Rights to an Account Rights can be selected when adding a user account or when updating a user. You can: • Customize the rights of an account. • Base the rights on those of another account.
Page 176: Right To Use Activeye, By Honeywell Video Analytics
ActivEye sessions can be run: • While running the View application. • After letting the operator run View once, to register his Rapid Eye account, that operator has the option of clicking Start All Programs Honeywell Video Analytics - Client [ActivEye session].
Page 177: User Rights And Security
Rapid Eye Multi-Media DVR System Administrator Guide Availability of LocalView on V8.1 DVRs Offering Video Analytics On Rapid Eye V8.1 units offering Video Analytics, LocalView can only be used to change the unit’s network settings. Use the Admin and View applications to monitor video and make all other configuration changes.
Page 178: Removing A User Account
Managing User Accounts Removing a User Account For accounts created using Admin, whether user management is local or central: Using Admin, click the Users tab. Select the user that you want to delete. Do one of the following: • Click on the toolbar.
Page 179: Security For A Multi-Media System
Multi system should Caution Even in minimal security environments, using passwords for system access and for the default Administrator account are highly recommended by Honeywell. See System Password on page 184, and Administrator Password on page 195.
Page 180: Security Priorities
Minimal Security Minimal security can be appropriate when a Multi system is used by only one person. At the very least, Honeywell recommends that you add a system password (see System Password on page 184). Limiting the Use of Admin Like most Multi-Media security features, limiting the installation and use of Admin to the PCs of Multi System Administrators is optional.
Page 181: Limiting Access To Admin Documentation
The system password is not used by users. It counters access by unauthorized users, such as those of another Multi-Media system. Make a record of the System password in case Multi technical support is needed for a Multi-Media unit. Honeywell recommends that your Multi SA use a system password (see System Password on page 184).
Page 182: Multi Database Security
Administrator account password Users of the Administrator account can use every function in Admin and View. They can access every Rapid Eye site in your system. Add a password to this account to control it (as explained in Administrator Password on page 195).
Page 183: Sql-Server Option
Rapid Eye Multi-Media DVR System Administrator Guide Password Security Passwords are encrypted in Multi db files (*.mdb and *.mdf). Protecting the Database from Copying It is important to protect your Multi db from copying, if only to avoid its use by unauthorized users, who may also be licensed Multi software users.
Page 184: System Password
Security for a Multi-Media System Note The next time that you use the Admin or View applications, the same SQL logon and password are used automatically, without the SQL Connection window appearing. System Password Use a system password for units that use a dial-up connection or are on a public network. A system password may be unnecessary on a private network, depending on the security protocols in your organization.
Page 185: Figure 10-2 Securing A Unit
Maintenance Session to update the security on each of the units in your Rapid Eye system. This prevents confusion and access problems. For example, when touring many sites, the sites with a system password that differs from the current system password will be skipped over.
Page 186: Changing The System Password Using Admin
Security for a Multi-Media System Caution When adding a brand new Multi site to your Rapid Eye system, do not use the LVP (last valid password) utility, even if you have a system password set. The LVP utility is for dealing with used or replacement Multi-Media units,...
Page 187: Updating Users On System Password Changes
Updating Users on System Password Changes The Multi SA needs to tell View operators, who are logged on, to refresh their copy of the Multi db, or they will not be able to connect to Rapid Eye sites. See Refreshing a Local Database on page 277.
Page 188: Removing A System Password
Removing a System Password You can remove a system password from either: • All of your units, globally. If your Rapid Eye system consists of a single unit, you can use this procedure too. See Remove Password from All Units on page 188.
Page 189: Remove Password From One Of Many Units
Rapid Eye Multi-Media DVR System Administrator Guide Caution If the system password is not removed from a unit, that system password will need to be remembered when another site definition is created for that unit. The system password is also needed if you delete a site definition by mistake.
Page 190: System Password Extras
Avoid changing the system password and then updating security on only a few units when there are many Multi-Media units in your Rapid Eye system. Doing so repeatedly to different unit subsets serves no security purpose and can lead to unnecessary confusion, should repair or sale of units occur.
Page 191: Replacing A Unit
Rapid Eye Multi-Media DVR System Administrator Guide Replacing a Unit New Unit When you replace a Multi-Media unit at a site with a new unit from the factory, the factory unit’s last valid password (LVP) is blank. Use LVP Utility to Match Site Definition...
Page 192: Last Valid Password
Security for a Multi-Media System Remove the asterisks from the unit Password and Confirm Password fields. See Figure 10-5, above. This does not remove your system password from other units. Click Save and Close. Using View, start a Maintenance Session for the site.
Page 193: If A Used Unit Comes From Another Multi System
Rapid Eye Multi-Media DVR System Administrator Guide If a Used Unit Comes from Another Multi System Figure 10-6 Example of Using LVP Utility to Reset System Password Your Rapid Eye system with a A used unit with a password set to X.
Page 194: Re-Entering A Site Definition For A Unit With A System Password
Security for a Multi-Media System Re-Entering a Site Definition for a Unit with a System Password TIP! When a system password is in use and a site is deleted by mistake, you need a few extra steps to re-enter the site definition. While adding a site (see Adding a Site on page 35), click LVP.
Page 195: Administrator Password
The procedure for adding/changing the Administrator account password is similar to the one for adding/changing another user account’s password. TIP! After a successful Multi installation, Honeywell recommends that the Multi SA add/change the Administrator user account password. Basic Security Changing the password to the Administrator account is an essential security precaution.
Page 196: Rights Of User Accounts
What to Avoid The locking out of authorized, legitimate users from the Multi-Media units on your Rapid Eye system is a worst-case scenario that requires many steps to fix, one of which is knowing the password to the Administrator account.
Page 197: Checking Rights Granted And Accessible Sites
Rapid Eye Multi-Media DVR System Administrator Guide Checking Rights Granted and Accessible Sites Using Admin, click the Users tab. Double-click a user’s line. The Update User dialog box appears, showing the rights defined for the account. Assigning Rights When Adding / Updating Accounts...
Page 198: Right To Use Admin
Security for a Multi-Media System Right to Use Admin To use Admin, your account must be the Administrator account, or an account based on it. TIP! The set of rights in an account based on the Administrator account cannot be modified.
Page 199: Table 10-3 Maintenance Tasks And Rights Of A User Account
Rapid Eye Multi-Media DVR System Administrator Guide Caution Your security officer and Multi SA must exercise vigilance if operators have accounts with enough rights to jeopardize the operation of a unit. Table 10-3 Maintenance Tasks and Rights of a User Account...
Page 200: Right To Use View
Security for a Multi-Media System Right to Use View Each function of View (excluding Maintenance) is subject to one of five rights. The most important rights for system security are marked with an asterisk (*). • Live video. The right to obtain a live video feed from cameras at a site. This is a Multi system’s fundamental purpose.
Page 201: Limiting The Time That A Unit Can Be Used
Rapid Eye Multi-Media DVR System Administrator Guide Update security at each site you have denied access to. The procedure to update security is in Updating Security on a Multi-Media Unit on page 143. TIP! Why deny or limit access to a site? This depends on your organization’s security protocols.
Page 202: High-Security Considerations
Your Multi-Media unit could be left insufficiently protected, so that performance or security may be compromised. To reduce the probability of this, Honeywell recommends that your Multi SA and your security officer check for situations such as the ones in Table 10-4.
Page 203: Figure 10-10 Identifying Camera Recording Status
Rapid Eye Multi-Media DVR System Administrator Guide Physical Compromise As obvious as such security compromises may seem, they include: • Vandalism to Multi-Media units or other hardware. See Tamper Detection on page for more information. • Power outages beyond the range of an uninterruptible power supply (UPS).
Page 204 It can become complicated to analyze video after the time and date of a Rapid Eye unit is changed. Recordings with incorrect time and date stamps could be of no use in a court of law. You can trace events leading to such abuse of the unit, as...
Page 205: Events Defined
Compromising and Locking-Out a Multi SA The locking out of authorized, legitimate users from the Multi-Media units on your Rapid Eye system, including the Multi SA, is a worst-case scenario for high-security organizations. Many steps are needed to do so (obtaining copies of Admin and View software, creating another database, and having knowledge of your system password).
Page 206: Setting An Event To Trigger An Alarm Or To Be Logged
Security for a Multi-Media System Multi-Media units provide notification of events. Events can be produced from four sources: Outside World event Rapid Eye’s motion detection (Motion Detection, page 127) and Honeywell Video Analytics (Tamper Detection, page 131) can trigger alarms. Connecting a unit to sensors for fire, water and so on, can also produce such events.
Page 207: Setting An Event To Report An Alarm
Multi Database logged for future use Setting an Event to Report an Alarm for the Rapid Eye site. Please wait until the System Start a Maintenance Session Operational message appears. Depending on the type of event that you want to set, either: •...
Page 208: Logging An Event
Security for a Multi-Media System Logging an Event for the Rapid Eye site. Please wait until the System Start a Maintenance Session Operational message appears. Depending on the type of event that you want to set, either: • Click the Events tab. More tabs appear (see Table 10-5).
Page 209: Table 10-6 Event: Default Settings For Log And Alarm
Rapid Eye Multi-Media DVR System Administrator Guide Table 10-5 Event Reference, by Source and Tab (cont’d) Source Event in Maintenance (Except Possible Causes: an Alarm or Log Entry Could Where Noted) Indicate... Maintenance: changes to security, Use/misuse of Clear storage or Synchronize time by time, storage, and so on operator or Multi SA.
Page 210: Tracing Events
• A breach to site security. You can be warned about some damage, vandalism or destruction to a Rapid Eye site, due to hurricanes, fire, criminal activity, and so on. • Operator error. Tracking critical operator actions that result in missing video can help when unidentified problems start occurring and you suspect operator error.
Page 211: Working With Search Results
Rapid Eye Multi-Media DVR System Administrator Guide Use the date drop-down arrow to open the calendar utility and select a date for the event search. Click Start to perform the search. Select an item in the Results pane. Click Video, to obtain video from the time of the item. The video playback starts five seconds before the time of the event.
Page 212: System Failure
Security for a Multi-Media System System Failure A Multi-Media unit can be monitored for: • Failure to function • Failure to record video You can set the FAULT RELAY to trigger when these failures last for 19 minutes or more. An alarm panel or other external device can be preset to warn your organization if a failure occurs.
Page 213: Ppp Connectivity
There may be situations when a specific user account must have access quickly denied for a Rapid Eye site (for security reasons, termination, and so on). If your Multi system is accessed using a laptop, or by many PCs on your network, it could be inconvenient to physically prevent a rogue user from accessing the Multi software.
Page 214: Denying Access To A User Of Your Multi System
System Password on page 184). Denying Access to a User of Your Multi System Caution Honeywell recommends the following procedure as the only expedient way to deny access to a user. Figure 10-14 Denying Access and Updating Security for Sites...
Page 215: Stopping A Session On A Networked Multi-Media Unit
This is not an effective strategy. Stopping a Session on a Networked Multi-Media Unit When unauthorized use of a Rapid Eye site is identified, you may need to stop a user in the middle of a session.
Page 216: Removing Multi-Media Software
On the Windows desktop, click Start. Click Control Panel. Double-click Add/Remove Programs. On the Change or Remove Programs tab, use the scroll bar to locate the Rapid Eye Multi program. Select either: • Rapid Eye Multi-Media Admin and View [version number].
Page 217: Multi-Media Alarm Stations
Multi-Media Alarm Stations Overview Like most Multi-Media security features, use of alarm stations is optional. A Multi-Media alarm station can receive alarms from one Multi-Media unit or many. Customizing a PC to be an Alarm Station Use the Admin application to designate a PC as an alarm station. A Multi-Media unit that is set to trigger alarms (see Events Defined on page 205), can be directed by your...
Page 218: Alarm Station Operator Requirements
Multi-Media Alarm Stations Alarm Station Operator Requirements View operators who deal with alarm stations should have the rights to: • Process alarms. See Granting More or Less Rights to an Account on page 175, and Right to Use View on page 200. •...
Page 219: Identifying And Defining A Connection
[location name] units or [city name] units (Chicago sites or Illinois sites). Identifying and Defining a Connection Caution Honeywell recommends that Multi SAs check if their organization allows the type of connection they plan to use. For example, your organization may not allow connecting by modem to a PC on its network if this bypasses a firewall.
Page 220: Point-To-Point Protocol (Ppp) Fields In An Alarm Station's Definition
Multi units using modems and a RAS server to connect to a number of alarm stations. General Case For simple systems involving only a few units, Honeywell recommends that static PPP User Names and Passwords be typed in an alarm station’s definition.
Page 221: Network Connection To An Alarm Station
Network Connection to an Alarm Station TIP! Your Rapid Eye site might not need this type of connection to an alarm station. For some installations, a dial-up connection would meet your requirements. For other means of connecting to an alarm station, see...
Page 222: Setting Up A Network Connection To An Alarm Station
Multi-Media Alarm Stations Setting Up a Network Connection to an Alarm Station While adding or updating an alarm station definition in the Add/Update Alarm Station dialog box, select the Use Existing Network Connection option. Enter the alarm station’s IP address in the IP Address field. An IP Address is all that is needed for a successful network connection.
Page 223: Using Admin To Prepare A Multi-Media Unit For Nat
Rapid Eye Multi-Media DVR System Administrator Guide IP Port Callbacks to alarm stations on a remote LAN are identified by the value of the Callbacks Source IP Port, in the Add/Update Alarm Station dialog boxes shown in Figure 11-4. Each alarm station on a remote LAN needs to have a different Callback value.
Page 224: Dial-Up Connection To An Alarm Station
 Callback Port: 56,090 map as above 10,003 10.1.0.79 Alarms are sent to port 10,003. For other ports used by Multi, see the Rapid Eye™ Multi-Media Digital Video Recorder Installation Guide. Dial-Up Connection to an Alarm Station Figure 11-5 Multi-Media Unit Calls an Alarm Station to Report an Alarm...
Page 225: Setting Up A Dial-Up Connection To An Alarm Station
Rapid Eye Multi-Media DVR System Administrator Guide Microsoft Windows To send alarms over a dial-up connection, you will need to obtain a point-to-point protocol (PPP) username and password for the PC used as an alarm station, or for its RAS server, from their Microsoft Windows operating system.
Page 226: Entering Area Codes In Site And Alarm Station Definitions
TIP! Long distance or local, Honeywell recommends that you enter long distance codes for alarm stations and for Rapid Eye sites. The software can compare the phone numbers more easily that way, suppress their display automatically as needed, and avoid processing an error.
Page 227: Customizing A Dial-Up Connection To An Alarm Station
- and/or - • Telephone exchange, at the Rapid Eye site or at the alarm station. A copy of the telephone number in the alarm station definition is available for customization at each site definition, in the Report Alarms to these Alarm Stations pane. For example,...
Page 228: Using A Local Call Across Area Codes
Multi-Media Alarm Stations Figure 11-8 Customizing the Dial-Up to an Alarm Station in the Site’s Definition TIP! The alarm station telephone number in the site definition is the one that is actually used to dial to an alarm station. Alternatively, see Customizing a Dial-Up Connection to an Alarm Station on page 59.
Page 229: Using A Long Distance Call In One Area Code
A telephone exchange might be a component in the connection chain between a Rapid Eye site and an alarm station. Find out if your system has an exchange at the Rapid Eye site, at the alarm station, or at both ends.
Page 230: Delaying The Extension Suffix
224, for more information. International Dial-Up Long-distance prefixes are used for units that dial-up to alarm stations. Your Rapid Eye site might not need this type of customization for its dial-up connection to an alarm station. For other means of connecting to an alarm station, see...
Page 231: Ras Connection To An Alarm Station
Rapid Eye Multi-Media DVR System Administrator Guide Figure 11-9 International Prefixes for Dial-Up in Rapid Eye Software Creating Extra Alarm Station Definitions The simplest solution when many international sites need customization is to create two (or more) alarm station definitions that shuttle alarms to the same PC. For example, one alarm station records alarms from international sites in country a, and another alarm station from sites in country b, as needed.
Page 232: Setting Up A Connection To A Ras Server
Multi-Media Alarm Stations A Rapid Eye site may need to connect to a remote access service (RAS) server to reach a Multi alarm station. Figure 11-11 shows a telephone number to a server’s modem. The number is dialed first and point-to-point protocol (PPP) authentication occurs. Alarms can then reach the alarm station using the unit’s IP address (as in...
Page 233: Making An Alarm Station Operational
230. Processing a Dial-up Callback When a Rapid Eye Multi-Media unit uses telephone lines to communicate with a Multi alarm station, the unit needs to use the alarm station’s PPP user name and password for dial-up networking. After answering its modem, the alarm station must recognize the PPP user name and password before the Multi-Media unit can access the View application.
Page 234: Using More Than One Alarm Station Definition
Successfully Listing Alarm Callbacks After an Interruption Run View and start an alarm session to list and work with the alarms. See the Rapid Eye™ Multi-Media Digital Video Recorder Remote View Operator Guide to find out how to run an...
Page 235: Setting Up An Alarm Station For Alarm Callback
Rapid Eye Multi-Media DVR System Administrator Guide Setting Up an Alarm Station for Alarm Callback Keep the following points in mind when setting up an Alarm Station for alarm callback: • At any point during alarm callback, only one Alarm Station can have Alarm callbacks reported at one time even if we have multiple Alarm stations configured for a unit.
Page 236: Setting Up The Automatic Rearm Alarms Feature
Please note that: • When the Rapid Eye software is installed and started for the first time, it does not have any information about the alarms that are not rearmed. Therefore automatically rearming alarms will not be supported on the initial startup. After the application has been running and alarm callbacks are received, it maintains information about the status of the alarms (Rearmed / Not Rearmed).
Page 237: Removing An Alarm Station
Rapid Eye Multi-Media DVR System Administrator Guide Removing an Alarm Station Using Admin, click the Alarm Stations tab. Select the alarm station that you want to delete. To remove the selected Alarm Station, do one of the following: • Click on the toolbar.
Page 238: Tracing A Unit Sending An Alarm
• A Multi SA can consult the alarm log. Note Before de-listing a Rapid Eye unit from a Multi-Media database, Honeywell recommends that your Multi SA use the Admin application to remove alarm stations listed in a site definition. See...
Page 239: Archival Policies
Archival Policies Use Archival Policies to archive data from multiple units at one remote view station and then store the archived video clips on either the local PC or a network server. This chapter covers creating immediate and scheduled archival policies, running an archival policy, playing back archived data, and viewing and searching through archival logs and past archive details.
Page 240: Figure 12-2 Add Archival Policy Window
Archival Policies Figure 12-2 Add Archival Policy Window Click the browse button ( ) to select a Server Location. Note The Server Location can be either a local folder or a network share path with write permission. If the folder or share path is not available during archiving, the policy will backup data in the working directory (the location where the application is installed) by default.
Page 241: Figure 12-4 Scheduled Archive Policy Setup
Rapid Eye Multi-Media DVR System Administrator Guide The default Policy Type is Immediate. An Immediate policy must be manually run by an operator before any data is archived. If you want to set up automatic archiving on specific days and times: Select Scheduled as the Policy Type with the drop-down arrow.
Page 242: Figure 12-5 Adding Sites To An Archival Policy
Archival Policies Figure 12-5 Adding Sites to an Archival Policy Cameras 1 to 16 will be listed here for each unit. The number of cameras Note If a site uses displayed is not dependent on the multiple connections, number of cameras connected to the only the primary unit.
Page 243: Figure 12-8 Filled In Archival Policy Window
Rapid Eye Multi-Media DVR System Administrator Guide Note Clicking Save and Close in the Update Site In Policy window will save the entire policy. The Save and Close button in the Add Archival Policy window will be grayed out. Note Archiving will only take place on sites that use an Ethernet network connection.
Page 244: Using The Archival Policy
Archival Policies Using the Archival Policy Note It may take a considerable amount of time for archiving to complete. We recommend you run archival policies at times when no other operations are in progress (such as late at night). Note When an archival policy backs up redundant data (data from a time and site that has previously been backed up), the policy will overwrite the data from the same time period.
Page 245: Figure 12-10 Archival Policy Properties
). The Archiving progress bar appears (see Figure 12-11). Note Archiving will not occur if either the Rapid Eye site has a system password set or if the archival server is not accessible. Figure 12-11 Archiving Progress Bar Note If you click...
Page 246: Storing Archived Data
Archival Policies Storing Archived Data Archived data is stored in the folder specified in the Server Location field. The file structure of the archived data is as follows: [Server Location]\[site name]\[year]\[month]\[day]\[site name]_[start time]_[end time].dat With this file structure, you can quickly search for files archived from specific units or for specific times.
Page 247: Setting Up An Archival Server
Rapid Eye Multi-Media DVR System Administrator Guide Note Playing back clips from an archival server will be slower than playing back clips from a retrieval session. Setting Up an Archival Server Right-click in the Archival Server tab of the Admin application.
Page 248: Discovering Sites On The Archival Server
Archival Policies Note Select an archival server and click to modify the server’s options. You can also add another server ( ) or delete a server ( Discovering Sites on the Archival Server Launch the View application and select the Archival tab. The archival policies and servers that have already been configured are listed here.
Page 249: Figure 12-16 Select Streams For Archival Playback Window
Rapid Eye Multi-Media DVR System Administrator Guide Use the Date drop-down arrow to open the calendar utility. Select the date and time from which data is to be played back. Click the left or right arrows to change the month that is displayed.
Page 250: Using Archival Logs
Archival Policies Using Archival Logs Setting Up Archival Logs to be Recorded To view and search through archival logs, you must first enable archival logs to be recorded: Open the View menu on the Admin application and select Options. Make sure the checkbox for the Log archival policy execution status in the database option is selected (see Figure 12-18).
Page 251: Figure 12-19 Archiving Log Report
Rapid Eye Multi-Media DVR System Administrator Guide Figure 12-19 Archiving Log Report Log filtering details From here you can search through the archive log details (see Figure 12-19). Click the heading of a column to sort the logs for that category. For example, if you click Status, logs that are Progressing or Success will be grouped together.
Page 252: Viewing Archival Logs With The View Application
Archival Policies Viewing Archival Logs with the View Application You can also view archival logs with the View application: Launch the View application and select the Log tab. Select the Archival Log option and click Refresh ( Select the appropriate dates and times in the Show Archival Logs from and to fields. Click Display Archival Log.
Page 253: Touring Many Sites
Touring Many Sites A Rapid Eye Multi system can be set to show all of the video and data from a series of sites, one site at a time, automatically. This is a common function of a CCTV security system. Admin is used to setup the site tours. View is used to run the tours.
Page 254: Adding A Site Tour
Touring Many Sites Adding a Site Tour Using Admin, click the Tours tab. To display the Add Tours dialog box, either: • Click on the toolbar. - or - • Click Add in the Actions menu. Enter a name in the Tour Name field (see Figure 13-1).
Page 255: Customizing A Tour
Rapid Eye Multi-Media DVR System Administrator Guide Click Save and Close. Figure 13-2 Default Amount of Time for a Tour of Each Unit Customizing a Tour For each tour, you have the option of specifying: • The order in which sites are displayed in a tour (see...
Page 256: Changing The Time Spent At A Site During A Tour
Click the drop-down arrow next to the Connection box. There may only be one connection to select. Connections are defined while adding or updating a site. See Connecting to a Rapid Eye Unit on page 41. Select a connection type used for the site during the tour.
Page 257: Removing A Tour
Rapid Eye Multi-Media DVR System Administrator Guide If needed, click Save and Close. Change the amount of time that the site will display for in the site tour (see Changing the Time Spent at a Site During a Tour on page 256).
Page 258 Touring Many Sites...
Page 259: Alarm Log
Alarm Log During an alarm session, a record of the event that caused the alarm is entered in the Alarm Log of the Multi central database (Multi db). Alarm logs are a separate feature from the Archival logs. See Using Archival Logs on page for more information on Archival logs.
Page 260: Opening The Alarm Log
Caution Honeywell recommends that the Short Date Style in Microsoft Windows be set to yyyy/mm/dd or a similar date input (such as yy-mm-dd). What matters most is that a sequence of year, month, day be used in the format, and that months be expressed in numbers, not text.
Page 261: Filtering The Log
Rapid Eye Multi-Media DVR System Administrator Guide Filtering the Log Only alarms produced in the last 24 hours are listed when the log is opened. If you are getting too many or too few logs in the report, you can filter the results by Time, User or Site.
Page 262: Removing Log Items
Alarm Log Removing Log Items While viewing the log (see Viewing the Alarm Log, page 259), select the alarms that Ctrl Shift you want to delete. You can select more than one alarm by pressing the keys while selecting alarms in the list. Delete Click Delete or press the key on the keyboard.
Page 263: Multi Database
Multi db. Database Creation Creating a database is a rare event that may be needed as little as once or twice during the life of your Multi-Media system. Honeywell supports two Microsoft database engines: Access and SQL-Server. MinAdmin Your Multi SA has the option of supplying a Multi db that offers a limited Administrator account to run MinAdmin software.
Page 264: Starting Admin
Multi Database Starting Admin On your desktop, either: • Click Start on the windows taskbar, select Programs, and then Rapid Eye Multi-Media. Click Rapid Eye Multi-Media Admin. - or - • Double-click the desktop icon for Admin. Then, either: •...
Page 265: Contrasting Database Engines
Administrator Password None Microsoft Access Selected Database path To installation folder (by default it is C:\Program Files\Honeywell Video Systems\Rapid Eye Multi-Media [version number]). Database name REMCentral.mdb, a Multi database file in the folder where Admin was installed. Contrasting Database Engines Quick Contrast of Database Templates Microsoft Access.
Page 266: Using Another Multi Database
Converting a Multi Database from SQL to Access A SQL server database can hold many more alarms than an MS-Access database. To convert a SQL database to an Access format, Honeywell recommends removing alarm data from the SQL database beforehand.
Page 267: Using A Database With View
Creating a Multi db is a rare occurrence. Only one Multi db is needed for all of the Rapid Eye sites in your system. Honeywell recommends using the default REMCentral.mdb if you plan to use only one Multi database. The installers of your system may have already created a Multi db to test the installation.
Page 268: Naming Restrictions
Though you can create another Multi db at any Admin log on, there is no need to do so. The Multi db name is usually left unchanged during regular use of Admin. Only one Multi db is needed for all of the Rapid Eye sites in your system. Naming Restrictions Multi Database Naming Restrictions There are restrictions when choosing a name for your Multi database.
Page 269: Sql Server Template
Rapid Eye Multi-Media DVR System Administrator Guide Leave the Password box empty. An empty database lists one default user, the Administrator. By default, this user has no password. See Administrator Password on page for more information about the default user.
Page 270: Using Microsoft Sql Server With An Empty Database
Multi Database Using Microsoft SQL Server with an Empty Database This procedure is for a SQL database administrator, not an Admin user. Copy the following two files to the SQL server database folder: • REMTemplateV3-1.mdf • REMTemplateV3-1.ldf The default SQL folder name and path is: C:\MSSQL7\Data\. The number in the file name is not related to the version of the software or hardware used.
Page 271: Database Based On Another
Rapid Eye Multi-Media DVR System Administrator Guide Click the Database Name drop-down arrow to see the database names that are in use. To create a database, enter a name that is not in use. Click OK. • If you entered a new name, a scan is performed, regardless of the Windows operating system on your PC.
Page 272: Making A Copy Of A Multi Database
Multi Database Making a Copy of a Multi Database Launch Admin. Enter the name of an account that has the right to use Admin in the database that you plan to copy. TIP! This step for making a copy of a database is not obvious. Your usual account may not work in the database that you plan to copy.
Page 273: Multi Database For Minadmin Software
Rapid Eye Multi-Media DVR System Administrator Guide Multi Database for MinAdmin Software Template For Administrators of client MinAdmin software, there is a Generate Template command in the File menu. The command is used to provide central databases for MinAdmin software.
Page 274: Upgrading A Local Database Without Connecting To The Multi Database
Multi Database TIP! A local database is upgraded automatically when the user of View has an open connection to the Multi db. If the connection is not available (laptop PCs, temporary setups and so on), use the information in this section to upgrade a local database. Mobile Users You can upgrade View’s local database without connecting to the Multi database.
Page 275: Logging On
Rapid Eye Multi-Media DVR System Administrator Guide Examples acceptable d:> remadmin.exe “O’Donnell #4” d:> remadmin.exe ODonnell4 error d:> remadmin.exe O’Donnell #4 (double-quotes are needed) Distribute the *.mdb file to the View operator. The user needs to copy the file to the folder holding the View.exe file.
Page 276: Setting A Multi Database For View
Multi Database The First Time That You Use View The View operator needs to set View to use a Multi central database (Multi db). TIP! For mobile PCs that will not have access to the Multi db, have the multi SA connect the PC to the Multi db at least once, and have that user log on.
Page 277: Refreshing A Local Database
Rapid Eye Multi-Media DVR System Administrator Guide Refreshing a Local Database If changes are made to the Central Multi database, and it is accessible from the PC running View, the local database is refreshed automatically when you login to View. Security and site information is updated.
Page 278: Cannot Open A Database
Multi Database Cannot Open a Database Possible reasons for not being able to open the database: • The Multi central database (Multi db) has been deleted. • Unavailability of a network connection to the Multi db. TIP! Check the network’s status. When using Admin, this error has the side effect of creating a new, central database that has the same name as the regular database.
Page 279: Appendix A End User License Agreement
(the Customer), personally, on a non-exclusive and non-transferable basis, to use the software product in object code form for its own use solely in the Honeywell Product in which the software was embedded. This product may contain programs licensed by other suppliers that are integrated into the product, with such licensed programs to be subject to the terms and conditions of this agreement.
Page 280 End User License Agreement...
Page 281: Index
Multi-Media unit operator, password and Multi SA account password as storage clearing safeguard account rights, based on another user password, optional but recommended account, Rapid Eye unit, see Multi-Media unit operator remote Active Alert security precaution localview network settings only setting password...
Page 282 site, assigning a character specifying not to use 58, in regular expression when first adding password length alarm, see event clearing storage area code status, alarm station administrator account password asterisk button password box safeguard 143, phone number customized for alarm station security risk 143, search rule tracing...
Page 283 Rapid Eye Multi-Media DVR System Administrator Guide defined direct sunlight, see security risk, and tamper detection door access sensor documentation, limiting distribution event door access sensor, see customer device guest registration system double-quote, in password messages and data download file, from Multi-Media unit...
Page 284 Multi-Media unit network address translation networked alarm station quick stup wizard hardware, controlling public display monitor IP port HCU484 dome, see Honeywell fixed camera PTZ driver IPS, see images per second (IPS) holidays adding priority in scheduling Honeywell database engine, support for...
Page 285 Rapid Eye Multi-Media DVR System Administrator Guide last valid password higher area learning, for tamper detection part of video limiting access to admin documentation red mask lit room at night, see security risk video, area of live video Microsoft Access, see Multi database, Microsoft Access...
Page 286 53, 56, 62, clock, setting network connection downloading file auto naming examples identification common moving 141, 142, default settings remove system password from all default to Rapid Eye site removing system password DHCP serial number 63, network address translation (NAT) serial port...
Page 287 Rapid Eye Multi-Media DVR System Administrator Guide primary connection Orbiter dome Rapid Eye site outside world event, see event, outside world RAS and dial-up 53, throughput option to alarm station new device, see serial device noise incompatible with NTSC background...
Page 288 Rapid Eye preset tour Active Alert RapidDome technical support RapidDome, setting up Rapid Eye Active Alert unit RapidDome, testing Rapid Eye unit user, see Multi-Media unit operator preset, PTZ RapidDome configuring baud rate go to after session feature support testing...
Page 289 Rapid Eye Multi-Media DVR System Administrator Guide customizing for a camera camera recording set to OFF 203, disarm alarms camera spot check, live groups of cameras camera spot check, recorded video screen area, monitor checklist secure site clear storage button 143, 198,...
Page 290 Multi-Media over dial-up Rapid Eye 140, 148, 181, 185, 193, 203, unit time to PC rebooting system recording default values test pattern fault relay throughput option...
Page 291 Rapid Eye Multi-Media DVR System Administrator Guide timesheet, motion detection setting toll-free numbers, customizing user, Rapid Eye unit, see Multi-Media unit operator tour, see site tour, public display monitor, and, PTZ tour tours, PTZ (RapidDome) triggering an alarm, see event, set to trigger alarm...
Page 294 Document 800-02953V4 – Rev A – 03/10 © 2010 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

Honeywell Rapid Eye Administrator's Manual

About this Document

1 The Administration of a Rapid Eye System

2 Adding a Site to the Multi Database

3 Connecting to a Rapid Eye Unit

4 Unit Configuration Basics

5 Video Feed Setup

6 Pan, Tilt, and Zoom (PTZ) Setup

7 Enhancing Video

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Summary of Contents for Honeywell Rapid Eye