Honeywell Rapid Eye Hybrid LT Installation Manual

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Rapid Eye™ Hybrid LT
Digital Video Recorder

Installation Guide

Document 800-07766V4 – Rev A – 01/2013

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Summary of Contents for Honeywell Rapid Eye Hybrid LT

  • Page 1: Installation Guide

    Rapid Eye™ Hybrid LT Digital Video Recorder Installation Guide Document 800-07766V4 – Rev A – 01/2013...
  • Page 3 Installation Guide...
  • Page 4 V2 Rev A 09/2011 The Installation guide has been revised to include Hybrid support of IP cameras with the Rapid Eye Hybrid LT unit. Some other minor feature changes have also been added to this document. V3 Rev A 03/2012 Document updated for the latest Rapid Eye Hybrid LT V10.1 software release.
  • Page 5: Table Of Contents

    Rapid Eye™ Hybrid LT DVR Installation Guide Contents About This Document ..........13 Overview of Contents.
  • Page 6 Contents Dynamic Host Configuration Protocol Using DNS ......37 Dynamic Host Configuration Protocol Without DNS ..... . . 38 Network Address Translation Using an Internet Router .
  • Page 7 Rapid Eye™ Hybrid LT DVR Installation Guide Supporting an Installation ......... 67 Appendix B Cabling .
  • Page 8 Contents...
  • Page 9 Plugging in a Hybrid LT DVR ....... . . 31 Figure 2-4 Rapid Eye Hybrid LT Unit Air Circulation ......34 Figure 2-5 Accessing the Network Settings Using LocalView .
  • Page 10 Figures...
  • Page 11 Rapid Eye™ Hybrid LT DVR Installation Guide Tables Table 1-1 Supported IP Cameras ........20 Table 2-1 Contents of Rapid Eye Hardware Kit 100-02557 .
  • Page 12 Tables...
  • Page 13: About This Document

    About This Document This document introduces the Rapid Eye™ Hybrid LT Digital Video Recorder (DVR). This document covers how to install and prepare the Rapid Eye Hybrid LT DVR for everyday use. This document is intended for installers. Overview of Contents This document contains the following chapters and appendixes: •...
  • Page 14: Cautions And Warnings

    Cautions and Warnings THIS SYMBOL INDICATES THAT CAUTION DANGEROUS VOLTAGE RISK OF ELECTRIC CONSTITUTING A RISK OF SHOCK ELECTRIC SHOCK IS PRESENT DO NOT OPEN WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF ELECTRIC THIS SYMBOL INDICATES THAT SHOCK, DO NOT REMOVE THE COVER. IMPORTANT OPERATING AND•...
  • Page 15: Fcc Part 68

    Rapid Eye™ Hybrid LT DVR Installation Guide if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
  • Page 16: Manufacturer's Declaration Of Conformance

    Manufacturer’s Declaration of Conformance Honeywell Video declares that HREwRxxyzzz Rapid Eye Hybrid LT remote units are in conformity with Council Directives: 2004/108/EC (EMC), 2006/95/EC (LVD). These EuroNorms and harmonized standards were applied: •...
  • Page 17: Warranty And Service

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise Authorization...
  • Page 18: Typographical Conventions

    Operator Guide event searching. Rapid Eye™ Hybrid LT Quick Start This guide is a quick reference for setting up a new Honeywell Rapid Eye Guide Hybrid LT DVR system. Rapid Eye™ Hybrid HD and Hybrid LT...
  • Page 19: Introduction

    Introduction This chapter provides an overview of a typical Rapid Eye Hybrid LT DVR installation process: • Connecting cameras (analog) to your Rapid Eye Hybrid LT DVR • Connecting the Hybrid LT DVR to a network, telephone line, or both •...
  • Page 20: Connecting Cameras

    Connect a coaxial cable of each analog camera (maximum 4 or 8, depending on the DVR model) to the Rapid Eye Hybrid LT DVR. Connect the first camera to Video Input 1, the second to Video Input 2, and so on. For more information, see...
  • Page 21: Communications

    V10.1+ Some third party ONVIF IP cameras have been tested and are supported by Rapid Eye Hybrid LT V10.1 units. For a complete list of supported IP cameras, including Honeywell cameras and ONVIF IP cameras, see the Honeywell Open Technology Alliance web page (http://www.security.honeywell.com/hota).
  • Page 22: Powering The Hybrid Lt Dvr

    Introduction Powering the Hybrid LT DVR Honeywell recommends that you apply power to the Rapid Eye DVR through an uninterruptible power supply (UPS). For more information, see Powering Up on page 31. Caution In Europe, a UPS is required to meet EN50130-4 Euro Norm.
  • Page 23: Storage Estimator

    (choose the document you want to view). Web Site To learn more about Honeywell products that can be used with your Rapid Eye Hybrid LT system or to consult our library of user documentation, go to www.honeywellvideo.com. Storage Estimator The Storage Estimator is installed along with the Rapid Eye software.
  • Page 24 Introduction...
  • Page 25: Installation

    Installation This chapter provides procedures for installing a Rapid Eye Hybrid LT DVR system in the field. Before You Begin It is important that you follow the procedures in this chapter in the order listed. Please read this guide carefully before starting the installation. Keep this guide for future reference.
  • Page 26: Overview Of The Installation Procedure

    Installation One of each is provided, unless otherwise noted. Unpack the DVR Open the box and remove the Rapid Eye Hybrid LT DVR, the power cord, and the other contents of the box (see Table 2-1). Remove the plastic bag that surrounds the DVR.
  • Page 27: Recording The Installation Details

    Cameras, page 20, and Communications, page 21. Recording the Installation Details As you start connecting hardware to the Hybrid LT DVR, Honeywell recommends that you make a record of system information (such as the IP addresses) with the site information checklist (provided in Appendix D).
  • Page 28: Connecting A Camera

    Connecting a Camera Note If you are using Honeywell and/or supported ONVIF IP cameras in your Rapid Eye system, do not connect the IP cameras to the rear panel of your Rapid Eye. Use the documentation included with your IP camera to connect the camera to your local network.
  • Page 29: Figure 2-2 Analog Camera Connections To A Hybrid Lt Dvr

    HD3/4 IP cameras on Rapid Eye Hybrid LT V10.1 units. Some ONVIF IP cameras are also supported (see http://www.security.honeywell.com/hota for a complete list of IP cameras supported by Rapid Eye Hybrid LT V10.1 and V10.0 DVRs). Caution Power down the DVR before connecting hardware to it. See...
  • Page 30: Rapid Dome Or Rapid Dome Gold Dome Systems

    Rapid Eye Hybrid LT DVR and the cameras connected to the DVR. The UPS should guarantee 350 watts of power for each Rapid Eye Hybrid LT DVR, for at least 30 minutes. In Europe, a UPS is required to meet EN50130-4.
  • Page 31: Powering Up

    (see Unit Recovery, page 33). Plug the Rapid Eye Hybrid LT DVR and its cameras into a power source, preferably an uninterruptible power supply (UPS). Turn on camera(s) and other hardware connected to the DVR. Press the power switch on the back panel of the Hybrid LT DVR. If you have a...
  • Page 32: Booting With The Recovery Operating System

    Installation Note Honeywell recommends using the primary system boot in all cases except when there is a problem with the primary hard drive or primary system boot. Booting with the Recovery Operating System If the primary system boot is failing, follow this procedure to perform a recovery operating system boot: Power up the unit.
  • Page 33: Unit Recovery

    (Tma) specified by the manufacturer. The following guidelines must be followed when installing your Rapid Eye Hybrid LT unit: • There must be at least 1 inch of clear, unobstructed space around the front, rear and...
  • Page 34: Setting Up Localview

    Setting Up LocalView A PC mouse (included) and PC monitor (not included) are needed when using LocalView to operate a Rapid Eye Hybrid LT DVR. LocalView is available while the DVR is running.
  • Page 35: Monitor

    A USB mouse (included) and PC monitor (not included) are needed when using LocalView to operate a Rapid Eye Hybrid LT DVR. A USB keyboard (not included) is optional. Connect the mouse (included) to a USB port on the rear panel of the Rapid Eye Hybrid LT unit.
  • Page 36: Using The Virtual Keyboard

    Installation Figure 2-5 Accessing the Network Settings Using LocalView Quick Setup Wizard For a common network connection, changes to the IP address can be made using the Quick Setup Wizard; refer to the Rapid Eye™ Hybrid LT Quick Start Guide. To setup a different type of network connection, see the procedures on the next few pages;...
  • Page 37: Common Network

    LocalView Network Settings with DHCP If you are using Dynamic Host Configuration Protocol (DHCP) to assign an IP Address for your unit, select the Use DHCP check box: In Network Settings, enable DHCP on the Rapid Eye Hybrid LT unit (see Figure 2-8).
  • Page 38: Dynamic Host Configuration Protocol Without Dns

    If DHCP is unavailable on your network, the DVR request for DHCP services times-out after two minutes. Dynamic Host Configuration Protocol Without DNS In the DVRs Network Settings, enable DHCP on the Rapid Eye Hybrid LT DVR (see Figure 2-8). The Site Name is not used in this type of connection.
  • Page 39: Testing A Network Connection In The Field

    To test a network connection, PING the DVR. Dial-up Connection The internal modem is only supplied with North American Rapid Eye Hybrid LT units. European units requiring modem functionality require an external modem connected to Serial Port 1 or 2 (see the documentation that came with the external modem for connection information).
  • Page 40: Dvr Internal Modem Default Settings

    For Telco communication, a data-grade (fax) telephone line is preferable to a standard line. Special features, such as call waiting, should not be available on a telephone line used by a Rapid Eye Hybrid LT DVR. Note For dial-up connections, LocalView is not needed to help set up a remote connection.
  • Page 41: Upgrading The Software Of A Dvr Onsite

    Rapid Eye™ Hybrid LT DVR Installation Guide Upgrading the Software of a DVR Onsite Onsite, you can upgrade a Rapid Eye Hybrid LT DVR equipped with a DVD drive, using the Upgrade CD. Open the DVD drive. Place the CD identified as UPGRADE into the tray.
  • Page 42 Installation If the size of a clip exceeds the space available on the media, a warning message appears. You can reduce the size of a clip by removing video feeds, or by shortening the clip. Making and Copying a Clip from a PC Running View Operators who make video clips offsite, using a PC running the View application, can copy one clip or many, using the hardware on the PC.
  • Page 43: Quick Test For Remote Video

    Rapid Eye™ Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide, about using the Admin application to: • Open the ports in your organization’s firewall that are needed by Rapid Eye Hybrid LT. Firewall Reference, page 47. •...
  • Page 44: Checklist For View Software

    After one Maintenance Session runs, the site is ready for further configuration and operation. Check if the connected camera(s) in a powered ON state are showing video feeds. Set the time of the Rapid Eye Hybrid LT DVR. Figure 3-2 Running a Maintenance Session...
  • Page 45: Avoiding Installation Problems For Video

    Rapid Eye™ Hybrid LT DVR Installation Guide Figure 3-3 Select a Site on the Sites Tab, then Click Live Tear-away Player window Player toolbar Image from video feed Avoiding Installation Problems for Video After a successful, quick connection, check the recorded video for hard-to-predict situations.
  • Page 46: Calibrating Tamper Detection For Cameras

    Tamper detection does not work the same way with IP cameras as it does with analog cameras (described here). See documentation that came with your Honeywell or supported ONVIF IP camera for more information. Refer to Rapid Eye™ Hybrid HD and Hybrid LT Digital Video Recorders System...
  • Page 47: Calibrating Rows Of Mobile Objects

    Rapid Eye™ Hybrid LT DVR Installation Guide Scene Change After a System Administrator has rearmed an alarm produced by the Scene Change-type of tamper detection, move the camera back to the scene that the organization needs to monitor. TIP! The Blind type of tamper detection can be used for fixed and for PTZ cameras. Blur and Scene Change tamper detection are designed for fixed cameras only, not for PTZ use.
  • Page 48: Figure 3-4 Dvr Base Ip Ports: Remote Connection And Alarm Station

    Quick Test for Remote Video Figure 3-4 DVR Base IP Ports: Remote Connection and Alarm Station...
  • Page 49: Audio

    If security procedures call for viewing the person that is speaking, plan to place microphones in camera range. However, microphones can be placed independently of cameras; they have their own cabling. Microphones require amplification to provide line-level input to a Rapid Eye Hybrid LT DVR (see Figure 4-1).
  • Page 50: Checking For Audio Interference

    Checking one’s installation for hard-to-predict situations includes spot-checking for: Live audio Coordinate the testing of audio with fire alarm and security alarm testing. Using View, connect to that Rapid Eye Hybrid LT DVR and check audio for feedback and interference, before and during alarms.
  • Page 51: Audio For Operators

    Rapid Eye™ Hybrid LT DVR Installation Guide Recorded audio After a day or two, check for background noise in recordings, using a retrieval session to spot-check each microphone for a few seconds at every half-hour or so, during a 24-hour period. This can reveal if microphones are placed too near sources of background noise such as a vent.
  • Page 52: Monitoring And Recording Audio

    Audio Caution The Audio tab is unavailable on PCs without a sound card. Monitoring and Recording Audio Select the Enable checkboxes to enable transmission of sound from point to point and to monitor it. Select the Record checkbox to record sound along with the video from the site. Enabling Talking to a Site Select the Talk (Audio Out) checkboxes, as needed for each channel (see Figure...
  • Page 53: Site Hardware

    Site Hardware You can add hardware to a Rapid Eye Hybrid LT DVR at any time. Rapid Eye software is then used to make Hybrid LT DVRs aware of the hardware. The steps to do so are outlined in the road map, below.
  • Page 54: Connectors For Serial Communications

    Do not place equipment, such as a monitor, directly on top of the Rapid Eye Hybrid LT DVR. Connectors for Serial Communications Ports 1 and 2 The wiring for the RS-232 connectors on a Rapid Eye Hybrid LT DVR’s Serial PORT 1 and PORT 2 is listed in Table 5-1.
  • Page 55: Hardware Options

    Cameras, and domes that pan-tilt-zoom (PTZ). See Connecting a PTZ Dome, page 56. • Alarm sensors, connected to a Rapid Eye Hybrid LT DVR’s inputs. See Inputs for Sensors, page 59. • Relay triggered devices, including locks, gates, warning sirens, and so on, that connect to the outputs of a Hybrid LT DVR.
  • Page 56: Using Localview For Public Display

    More than one camera can be displayed simultaneously. For a better public display of video, and if displaying one video feed at a time is satisfactory, Honeywell recommends using a dedicated NTSC (or PAL) monitor, rather than the VGA output used for LocalView.
  • Page 57: Acuix Analog Ptz Cameras

    Camera Address on two or more domes connected to the same bus. Connect the ACUIX cameras to a port on the Rapid Eye Hybrid LT DVR. Notify the System Administrator of the number of the port used on the Rapid Eye LT DVR and the Camera Address used for each ACUIX camera.
  • Page 58: Configuring Ptz

    Site Hardware Consistent Port Attributes Honeywell recommends that if domes are to share a serial communications line, installers should select domes that: • Function at the same settings for: Baud Rate, Data Bits, Parity, and Stop Bits. • Use the same PTZ drivers.
  • Page 59: Alarm Sensors

    Rapid Eye™ Hybrid LT DVR Installation Guide Alarm Sensors To connect alarm-type hardware to a Rapid Eye Hybrid LT DVR, use hookup wire in the 20-gauge range. Tools you may need: • A slot screwdriver (supplied). The screws are smaller than those for a 1/8 inch screwdriver.
  • Page 60: Technical Notes

    Technical Notes Inputs to a Hybrid LT DVR Used by Hardware Devices Honeywell recommends that installers report the connection of input devices to the organization Rapid Eye System Administrator, indicating if the devices are using connections that are: normally open, normally closed or end-of-line.
  • Page 61: Control Outputs

    A View operator • Automatically, by response rules, set by a System Administrator (see System Monitoring). System Monitoring A Rapid Eye Hybrid LT DVR can be monitored for failure to: • Function • Report alarms • Hardware failure to record video •...
  • Page 62: Connection To An Alarm Panel

    Site Hardware Connection to an Alarm Panel Connect a combination of Fault Relay circuitry and outputs to an alarm panel, preset to warn your organization if a failure occurs. An output can be configured to respond to a Response Schedule. Fault Relay Hardware Figure 5-5 Connecting the DVR FAULT RELAY to an External Alarm Panel...
  • Page 63: Temperature

    Rapid Eye™ Hybrid LT DVR Installation Guide Temperature A Rapid Eye Hybrid LT DVR can be operated in a non-condensing environment, in temperatures ranging from 40°F to 104°F (or 5°C to 40°C). Caution Excessive heat (above 104°F) will shut down the DVR.
  • Page 64: Netpit And Pit Devices

    Site Hardware NetPIT and PIT Devices To connect a Rapid Eye Hybrid LT DVR to a point-of-sale (POS) device—a cash register, automatic teller machine (ATM), and so on—a device is needed for Protocol Interface Translation (PIT) or Network Protocol Interface Translation (NetPIT). Rapid Eye Hybrid LT DVRs support PITs and a NetPIT, for attaching many serial devices to a DVR.
  • Page 65: Port Use Restrictions

    Rapid Eye™ Hybrid LT DVR Installation Guide Port Use Restrictions Multiple Serial Switches Nested serial switches are not supported in Rapid Eye Hybrid LT software; please do not connect more than one to a Rapid Eye Hybrid LT DVR. Internal Port: Internal Modem During a maintenance session, the Serial Devices tab shows an Internal Port that either lists a modem or nothing at all.
  • Page 66 Site Hardware...
  • Page 67: Appendix A Frequently Asked Questions

    Frequently Asked Questions This appendix describes some typical installation questions and provides possible solutions. If you are still having difficulty, please call Honeywell Technical Support (see the back cover of this manual for contact information). Supporting an Installation Table A-1...
  • Page 68 Problem Possible Solution Refer to … Cannot connect from a remote PC running View to a Rapid Eye Hybrid LT DVR Cannot log on Check to see if your user account is valid. Rapid Eye™ Hybrid HD and Hybrid LT...
  • Page 69 27, or the Rapid Eye™ Hybrid HD connection used by the PC and the Rapid Eye Hybrid LT and Hybrid LT Digital Video Recorders DVR. Are you using a network or dial-up connection? Do System Administrator Guide.
  • Page 70 Frequently Asked Questions...
  • Page 71: Appendix B Cabling

    Cabling Coaxial Cable For short camera-to-monitor distances (up to several hundred feet), use pre-assembled or field-connected lengths of RG59/U coaxial cable, with continuous shielding, using a BNC connector at each end. Length Limit The cable length between a camera and the Hybrid LT DVR should be limited to 230 meters/750 feet.
  • Page 72: Triaxial Cable

    Cabling Triaxial Cable Use triaxial cable instead of coaxial cable when the cable must be routed through an area having EMI (Electromagnetic Interference) caused by (partial list): • Large machinery • High voltage power lines • Refrigerator units • Microwaves Triaxial cable has a center conductor, insulator, and shield, followed by a second insulator and shield.
  • Page 73: Appendix C Horizontal And Vertical Unit Installations

    Horizontal and Vertical Unit Installations Rubber Feet and the Orientation of Unit Installations The Rapid Eye Hybrid LT unit can be installed one of the two following orientations (see Figure C-1): • Horizontal. The rubber feet come pre-installed on the unit for horizontal installations.
  • Page 74: Installing Rubber Feet For A Vertical Installation

    Screw the rubber feet into the four holes on the left side of the Rapid Eye Hybrid LT unit. Turn the rubber feet clockwise to tighten them until they fit securely (see Figure C-1).
  • Page 75: Appendix D Site Information Checklists

    Site Information Checklists This appendix provides checklists that site installers and operators may find useful. Organization Personnel Name, Telephone Number, E-mail Information Installer Rapid Eye Hybrid LT System Administrator Security personnel Network Administrator Onsite personnel Emergency / after hours Site Definition...
  • Page 76: Communications To Dvr

    Connection Value ) network ) dial-up ) both ) NAT Network IP address Network Address Router at Rapid Eye Hybrid LT site Translation (NAT) for Inside IP internet router Outside IP Dial-up remote access Yes/no? service (RAS) server DVR telephone number/...
  • Page 77: Communications From Dvr To Alarm Station

    Value at Alarm Station ) network ) dial-up ) both ) NAT Network IP address Network Address Router at Rapid Eye Hybrid LT site Translation (NAT) for Inside IP internet router Outside IP Dial-up remote access Yes/no? service (RAS) server...
  • Page 78: Video Camera Configuration

    Site Information Checklists Video Camera Configuration Color / B&W / IP or Analog Camera Model, Location, PTZ Address None Camera Network IP Address, PTZ (Yes / No) Sensor Hardware Input Type (NO / NC / EOL) Description...
  • Page 79: Control Outputs

    Rapid Eye™ Hybrid LT DVR Installation Guide Control Outputs Output Description Serial Ports Port Use (Modem / PTZ / POS …) Parameters / Comment SERIAL PORT 1 DB9 connector SERIAL PORT 2 DB9 connector SERIAL PORT 3 RJ45 connector SERIAL PORT 4 RJ45 connector Document 800-07766V4 Rev A 01/2013...
  • Page 80: Point-Of-Sale (Pos) Hardware

    Site Information Checklists Point-of-Sale (POS) Hardware Type Name / Model # Data / Text of Interest...
  • Page 81: Index

    Rapid Eye™ Hybrid LT DVR Installation Guide Index clip distribution coaxial cable communications, serial ACUIX camera connecting Admin, checking for software connections alarm panel ACUIX PTZ dome to DVR connecting alarm panel connecting to DVR fault relay alarm sensors alarm sensors audio inputs configuring camera to DVR 20,...
  • Page 82 powering up parallel port restrictions securing monitor unit recovery connecting 35, unpacking public display monitor upgrading software onsite mouse, connecting to DVR Dynamic Host Configuration Protocol, see DHCP NetPIT electrical interference network connection common DHCP network address translation (NAT) testing FAQs 67–72 network settings...
  • Page 83 Rapid Eye™ Hybrid LT DVR Installation Guide upgrading onsite UPS, connecting speakers, connecting storage estimator, running system monitoring vandalism, monitoring video environmental factors tamper detection monitoring for tampering TELCO viewing live connecting View connections availability triaxial cable checking for software configuring alarm sensors configuring PTZs obtaining video...
  • Page 86 Document 800-07766V4 – Rev A – 01/2013 © 2013 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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