Multi-Media Unit Installation Instructions K9696V2 – 12/04 – Rev. B...
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ISSUE DATE REV. A July 2004 REV. B December 2004 REVISIONS Honeywell template. Formatting: pagination, minor edits.
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Declaration of Conformity A Rapid Eye Multi-Media LT unit (HRMxxxyyzzzz) complies with Council Directives 89/336/EEC and 73/23/EEC. These Euro Norms have been applied: EN50022: 1998, Radio frequency (RF) emissions; EN50130–4: 1995, Alarm system immunity with uninterruptible power supply (UPS); EN60950: 2000, Safety of information technology equipment;...
Table of Contents Walk-through ... 1–1 Overview ... 1–1 Walking Through... 1–2 Where To, Next? ... 1–7 Field Work ... 2–1 Unpacking the Unit ... 2–1 Temperature... 2–3 Reporting the Installation ... 2–4 Powering the Multi-Media Unit ... 2–4 Connecting a Camera ... 2–6 LocalView ...
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Multi-Media Unit: Installation Instructions Frequent Questions... 6–1 Supporting an Installation ... 6–1 Background... 6–2 Find-it... 7–1 Knowledge Base ... 7–1 Tables... 7–2 Illustrations ... 7–3 More FAQs ... 7–5 Site Information Checklist ... 7–8 Index ... 15...
Overview New to Multi-Media? Installers who are new to Multi can benefit most from section 1.2: a walk-through of the key steps of a Rapid Eye Multi-Media unit installation. Not new to Multi-Media? Experienced installers can skip to sections: 2: Field Work, shows procedures and reference material for Multi-Media unit installation.
Multi-Media Unit: Installation Instructions Walking Through Steps 1.2.1 to 1.2.10 offer a walk-through of a Multi installation. Procedures follow in section 2: Field Work, p. 2–1. 1.2.1 Cameras !1 Connect cameras (as many as 16) to the Multi-Media unit Fig. 1. Use the first available “IN”...
1.2.3 Other Hardware Ports for future use The USB ports, Printer port, VGA2 port, the MIC IN connector and the eight, numbered RS-232 ports are for future use. Please do not connect USB devices or a printer to a Multi-Media unit. For more detail section 5: Other Site Hardware.
Multi-Media Unit: Installation Instructions 1.2.6 A Database for Multi !5 Start Admin to create a Multi database Fig. 5. Shortcut for Admin, on the Windows desktop !6 Log on to a Multi database, or create one using Admin Fig. 6. The window for logging on can also be used to obtain an empty Multi central database.
1.2.8 Type of Connection !8 Add information about the connection, and save it Fig. 8. Select a network or dial-up connection. About connections 2.6: LocalView, p. 2–7 2.7: Network Connection, p. 2–9 2.8: Dial-up Connection, p. 2–15 1.2.9 Running View !9 To use View After installing View on your PC along with Admin, from your PC’s desktop click the View shortcut icon, then log on.
Multi-Media Unit: Installation Instructions !10 Log on to View Fig. 10. Use the same database created earlier, using Admin; see fig. 6 on page 1–4. 1.2.10 Testing a Connection !11 Test the connection; use View to run a Maintenance session Fig.
View User Guide. Describes how to use View software to best obtain video on your PC. Honeywell’s part number for the guide is K5404. Web site To see more Honeywell products that can be used with Multi or to consult user guides of previous versions of this product, see: www.honeywellvideo.com Walk-through 1–7...
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Multi-Media Unit: Installation Instructions Background information CCTV. For in-depth reference work about the field of closed-circuit television in a security setting, see: Kruegle, Herman, CCTV Surveillance: Video practices and technology, Butterworth–Heinemann, Newton (MA), 1995, ISBN 0-7506-9028-3, TK6680.K78. Effective video feeds are a major component of any CCTV system. Planning for camera position, distance from subject, angle and lighting can be as critical as operating your Multi-Media unit.
Audience Field technicians, tasked with the initial steps of an installation (see sections 1.2.1 and 1.2.2), will find the steps expanded and explained in more detail, in this section. !13 Road map to field work Unpack the unit. As you start connecting hardware to the Multi-Media unit, use the Site Information Checklist on p.
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Multi-Media Unit: Installation Instructions Table 1 contents of Rapid Eye’s hardware kit, WAMULTI5HWP4 item, one of each, unless otherwise noted power cord rack ears, brackets and screws, for optional mounting of unit network cable (CAT-5), RJ45 connectors, 2m length null-modem cable, serial, DB9 connectors, female straight through cable, DB9-pin, male connector, to DB9-pin, female connector terminal block plug for FAULT RELAY, 4 positions, 3.5mm...
The USB port and Printer port at the back of the REMM unit are for future use. Do not connect USB devices or a printer to a Multi-Media unit. Temperature Honeywell recommends that a unit be operated in a non-condensing environment, in temperatures ranging from 40° F to 104°F (or 5°C to 40°C). Description General-purpose serial ports, DB9 connector.
Reporting the Installation Flexibility As you start connecting, hardware to the Multi-Media unit, Honeywell recommends that installers take notes in a form similar to the one provided in 7.5: Site Information, on p. 7–8. Include a record of the hardware connected to the Multi-Media unit and of use of LocalView to make changes to the Rapid Eye site’s configuration.
Honeywell recommends that a line conditioning uninterruptible power supply (UPS) be used with the Multi-Media unit and the cameras connected to the unit.
The BNC connector’s low signal loss, ease of twist-on installation, and small size, make it a common connector for CCTV connections. Honeywell recommends using a solder- or crimp-type connector. Video is quite sensitive to bad connectors; do not use screw-type connectors.
Lens selection and angle of the camera can be critical to the usefulness of images obtained in a closed circuit television (CCTV) system. When planning where to place video cameras, Honeywell suggests that your planning authority consider: dealing with environmental lighting situations that can render a system ineffective: direct sunshine or other strong lighting, darkness and so on.
Placing a monitor or other equipment directly on top of the Multi-Media unit is not recommended. Recommended media For recording clips using the CD-RW drive on a Multi-Media unit, Honeywell recommends that only recordable compact discs be used (CD-R). Do not use re-writable compact discs (CD-RW) or recordable digital video discs (R-DVD) to store Multi-Media video clips.
!18 To change a LocalView password After locking a LocalView function, as explained in procedure !17, click that function’s Password button. A window appears showing a virtual keypad. Using the virtual keypad, enter a number. The password's length can be between 4 and 10 digits.
Multi-Media Unit: Installation Instructions Within DHCP without DNS, an assigned IP address needs to be reserved or it may change. Plan to let the network’s administrator as well as the Multi SA know of the unit’s installation; after a unit is rebooted or reset, a new DHCP address is assigned to it and communication to the unit could be hampered if wrongly configured.
2.7.2 Using a PC Onsite Procedures !20 to !25 explain how to use a PC onsite. !20 To connect a null-modem cable Power off the Multi-Media unit. Connect the 9-pin (or 25-pin) female connector of a null modem cable to one of the PC’s serial ports.
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Multi-Media Unit: Installation Instructions Fig. 18. Naming a connection, using HyperTerminal In the Connection Description dialog, type “Rapid Eye Multi-Media” (or similar) in the Name field. Click OK. A Connect To dialog appears. See figure 19. Using the Connect To dialog, select the Workstation's COM port number that is connected to the null modem cable, by using the arrow next to the Connect using field.
Multi-Media Unit: Installation Instructions Table 8 Default Multi network settings Field Name IP Addr Subnet Mask Gateway Multi Shell Reference While using the shell, what you type is saved as soon as you press the Enter key. To change a setting, type its command, as listed in table 9. Table 9 Multi-Media Shell commands Command...
Multi-Media unit. Fig. 20. Detail of “TELCO” port, used for dial-up connection. Honeywell recommends powering down a unit before connecting hardware to it. See 2.4.1: Powering Up and Down, p. 2–5. !26 To connect the Multi-Media unit to a telephone line jack Using a standard telephone cable with RJ-11 connectors, plug one connector into the unit’s TELCO port;...
Multi-Media Unit: Installation Instructions 2.8.1 Modem Reference The default settings for the modem in a Multi-Media unit are listed in table 10. Consult the organization’s Network Administrator or Multi System Administrator (Multi SA) if this modem’s settings need to be changed. Table 10 Default modem settings Field Name...
Power-up the unit. Check the unit’s blue LCD; as the unit starts up, a set of messages appear: “Honeywell Startup Shell”, “*Do Not Restart* Upgrading Unit”, “Upgrade Complete. Restarting Unit*, “Honeywell Startup Shell”. The final message depends on the unit’s hardware.
Audience After installers have field-tested connections (see 2.9 on p. 2–16), the next steps involve working with Multi software from a PC. Your organization’s Multi SA needs to establish that video can be obtaind on a PC. The road map for using Multi software... outlines the work.
Multi-Media Unit: Installation Instructions !32 To install Multi software Run the Rapid Eye MULTI ADMIN and VIEW CD-ROM. The installation starts automatically. You need Administrator rights to install View to run on Windows 2000, NT or XP. The installation program cannot update the registry if a user without this right is running Windows.
Using Admin !33 To continue installing a Multi-Media unit ... Before you can check for video, a record of a Rapid Eye site and connection is made, using Admin. A site is a term used for a unit, with its cameras or other hardware. Fig.
Multi-Media Unit: Installation Instructions After adding security Changing the password to the “Administrator” account is among a Multi SA’s first tasks to secure a Multi system from tampering. After adding a password, your Multi SA can create accounts and identify Multi sites. Fig.
In the Create Database dialog, “Create empty database” is selected by default. Click OK. You are logged on to an empty database, bearing the name that you typed at step 2, and the Admin window appears. What next? Add site information to the database, as explained in the next section, 3.2.3. 3.2.3 Adding Site Information Fig.
Multi-Media Unit: Installation Instructions Dealing with connections Indicate which of the two basic connections you will use to test your Multi-Media unit: a dial-up connection a network connection Confirmation You network administrator can confirm that networked Multi-Media units can be reached by PING.
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Fig. 26. The “-> Dialup” in the connection name iappears as you click Use Dial-up Networking. Dealing with dial-up confusion Please see the Admin User Guide, if you need more sophisticated connection schemes, such as: irregular use of area code #1. long-distance call within one area code irregular use of area code #2.
Multi-Media Unit: Installation Instructions 3.2.5 Record of a Network Connection !37 To make a record of a network connection Using Admin software, in the Add Site/Update Site dialog, click “Connections to the Site” pane. The Add Connection dialog is displayed. The Connection Name box appends a stylized arrow and “Network”...
Using View to Connect Checking for video View is used to display video from a Multi-Media unit. Before using a Rapid Eye site, a security validation is performed using a View Maintenance session. After this initial maintenance session, you use View to obtain video from the Rapid Eye site. Fig.
Multi-Media Unit: Installation Instructions 3.3.2 Running View Logging on to View Three pieces of information are needed: user account. Use the “Administrator” account. It has the right to use all of the functions in View. It also grants access to every Rapid Eye site in your system. password.
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To start a Maintenance session, either: Right-click on the site name to select Maintain from the shortcut menu. Select the site; then click the Maintain command on the Actions menu. - or - Select the site; then click Fig. 31. A connection works when you see the “System operational” message in the Feedback box.
Multi-Media Unit: Installation Instructions !39 To indicate the time zone of a Multi-Media unit Using View, select a unit whose time zone needs to be set. Start a maintenance session. Click the Time tab. See figure 32. If the zone indicated in the Time Zone box is incorrect, click the arrow in the box.
Fig. 33. Different rules for daylight savings time in one time zone. The message also appears if a time zone’s area is changed, since some areas within a time zone can have different rules for daylight savings time. For example: “Indiana (East)” in the Eastern time zone (GMT-5:00) differs from “Eastern Time (US Canada)”, also in the GMT-5:00.
Multi-Media Unit: Installation Instructions Auto-synch statistics Last Synchronized at. Latest time that the SNTP server was used. Period. Time amount between synchronizations. A dynamic value, that keeps the unit’s clock 0.4 to 0.2 seconds of the server's. Time Difference. Accuracy of synchronization. Auto-synch statistics do not apply to a clock set to Manual.
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Checking for Video Fig. 34. Time tab indicating that a Multi-Media unit’s clock could be synchronized to your PC’s clock. 3.3.5 Testing a Connection: Camera The cameras connected to a Multi-Media unit are detected automatically. You can name a camera and adjust a camera’s picture settings during a maintenance session. Fig.
Multi-Media Unit: Installation Instructions !43 To configure a Rapid Eye site’s camera(s) Run a maintenance session at the pilot site. Click the Video tab and adjust Picture controls as needed. See figure 35. The adjustments are made on the fly; you do not need to click the Apply/Reset button, as for older Multi-Media units.
Results To recap, the connection to the site has been checked and you have: used Admin to create a record for each unit in a Multi database used View to run a maintenance session to adjust the Multi-Media unit’s time and camera(s) used View to run a live video session at the site.
4 Audio Audio at a Multi-Media Site Microphones If security procedures call for viewing the person that is speaking, plan to place microphones in camera range. However, microphones can be placed independently of cameras; they have their own cabling. Microphones require amplification to provide line- level input to a Multi-Media unit;...
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Multi-Media Unit: Installation Instructions Honeywell recommends that speakers be placed away from microphones, to avoid audio feedback. Fig. 38. Speaking remotely from a PC running View, or onsite using LocalView, an operator can communicate with people at the site. Use the “[Audio] In” connector. The “Mic In” connector is disabled.
Audio for Operators At View Operator’s PC When listening, sound sources are mixed at a View operator’s station, regardless of the number of sites being monitored at once. Each Rapid Eye site can send two channels of audio to a View operator. !45 To send and receive audio offsite Install a sound card on the View operator’s PC.
Multi-Media Unit: Installation Instructions !48 To enable audio for use onsite, by LocalView Using LocalView, on the Audio Setup tab, add a checkmark to the box for Channel 2 (Right) Used by Site Operator for Local Audio Monitoring. The "channel 2" Enable, Record and name are not needed for monitoring audio by a LocalView operator and are removed from view.
Securing a Multi-Media unit When planning where to place a unit, Honeywell suggests that your planning authority be made aware of, and consider: allowing for access to the unit, if maintenance is required, yet preventing easy...
The SMART report is not a cause for alarm. It is a suggestion that the hard disk should be replaced. Contact an authorized Honeywell dealer to obtain a mounted hard disk for your Multi-Media unit. See figures 41 and 42.
Fig. 41. Handle on mounted hard disk. Fig. 42. Pull to remove a mounted hard disk from a unit; push to insert. Remove the front cover of the unit beforehand. Hardware Options A Rapid Eye Multi-Media unit interfaces with hardware such as: cameras, domes that pan-tilt-zoom (PTZ)—5.4: Connecting a PTZ Dome;...
Multi-Media Unit: Installation Instructions Connecting a PTZ Dome To connect the Data In port of a PTZ dome (an RS-485 connector) to one of the ports on a Multi-Media unit (RS-232 connector), a 232/485 converter is needed. Configure a PTZ camera using Maintenance functions in Multi View software.
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Honeywell recommends that cable not be “T-tapped”; this can introduce unwanted distortion into the video signal. To obtain a video feed, use an output port on the Multi video unit. 5.4.3 Configuring PTZ You can use other PTZ hardware and its software driver at another site. For software driver and baud rate, see table 13.
Multi-Media Unit: Installation Instructions Alarm Sensors Tools You need: a slot screwdriver—supplied. The screws are slightly smaller than those for a 1/8" screwdriver. - and - a wire stripper. Cable To connect alarm-type hardware to a Multi-Media unit, use hookup wire in the 20-gauge range.
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Other Site Hardware Fig. 45. Input configuration during a maintenance session. By default, alarm/control inputs are configured as NO. Inputs to a Multi-Media unit, used by hardware devices Installers should report if input devices are using connections that are: normally open, normally closed or end-of-line.
Multi-Media Unit: Installation Instructions Table 14 Sensor hardware Acronym Sensor Input Normally Open Normally Closed End of Line Control Outputs Purpose A View operator can activate outputs. Up to 24 mA can be drawn at each output. Cable Use hookup wire in the 20-gauge range to connect the outputs to relay triggered devices (locks, gates, warning sirens and so on) to a Multi-Media unit.
Alarm panel An alarm panel or other external device can be preset to warn your organization, if failure occurs. Failure to operate due to a power failure also triggers the relay, but does so immediately. Software setup !54 To set the FAULT RELAY to trigger Using View software, start a maintenance session.
ISDN. A U.S. Robotics Courier I-Modem is recommended for ISDN connections. Please refer to your modem manufacturer's documentation for the modem’s configuration. For use of an external modem with a POTS-based Multi-Media unit, contact Honeywell Video Systems technical support, at: 1 (800) 796–2288; i.e., 1 (800) 796–CCTV. 5–10...
5.11 Port Use: Restrictions Some serial port connections on a Multi-Media unit are not allowed; see table 15. Table 15 Serial port use: restrictions serial connection data recording device serial switch null-modem cable for terminal session USB port and Parallel port The USB ports and Parallel port at the back of the REMM unit are for future use.
Supporting an Installation If you are installing a Multi-Media unit and having trouble, see the frequently asked questions (FAQs) listed in table 16. Similar questions are used by Honeywell technical support, when customers call. Table 16 Installation FAQ Frequently asked question...
When planning where to place the unit and its video cameras, Honeywell suggests that your planning authority be made aware of, and consider: allowing for access to the unit, if maintenance is required, yet preventing easy criminal tampering with the system;...
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6.2.1 Coaxial Cable Cabling to camera For short camera-to-monitor distances (several hundred feet), use pre-assembled or field-connected lengths of RG59/U coaxial cable, with continuous shielding, using a BNC connector at each end. Length limit The cable length between a camera and the Multi-Media unit should be limited to 230 meters/750 feet.
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Multi-Media Unit: Installation Instructions 6.2.3 Electrical Interference To manage electrical interference (also called electro-magnetic interference or EMI), you can survey the facility for electronics that generate EMI “noise”—fluorescent lights, radio frequency (RF) receivers or transmitters, power lines or elevator shafts—before installing equipment.
!12 Start a Live session !13 Road map to field work !14 To unpack a unit !15 The power up sequence recommended by Honeywell !16 The power down sequence !17 To enable the locking of a LocalView functions !18 To change a LocalView password...
Multi-Media Unit: Installation Instructions !30 To upgrade a Multi-Media unit’s software, onsite !31 Road map for using Multi software to obtain video !32 To install Multi software !33 To continue installing a Multi-Media unit ... !34 To create an empty Multi db !35 To name a site !36 To make a record of a dial-up connection !37 To make a record of a network connection...
Table 8 Default Multi network settings Table 9 Multi-Media Shell commands Table 10 Default modem settings Table 11 TCP ports Table 12 Cabling a PTZ dome Table 13 PTZ drivers for controllers and domes Table 14 Sensor hardware Table 15 Serial port use: restrictions Table 16 Installation FAQ Table 17 Recommended maximum length of coaxial cable Illustrations...
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Multi-Media Unit: Installation Instructions Fig. 21. Upgrading a unit in the field. Fig. 22. In organizations where security is a high priority, Admin is not installed on all PCs. The PCs of View operators do not need Admin. Fig. 23. Icon for Admin on the Windows desktop Fig.
If cameras are turned on after the Multi-Media unit, they will not be auto-detected by the unit. Honeywell recommends powering down a unit before connecting hardware to it. See 2.4.1: Powering Up and Down, p. 2–5. Lens selection and angle of the camera can be critical to the usefulness of images obtained in a closed circuit television (CCTV) system.
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After 10 minutes of inactivity, the Multi-Media Shell times out. After 10 minutes of inactivity, the Multi-Media Shell times out. Honeywell recommends powering down a unit before connecting hardware to it. See 2.4.1: Powering Up and Down, p. 2–5. Connect the unit to a telephone line only if a dial-up connection is used to communicate with the Multi-Media unit.
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Up to 24 mA can be drawn at each output. To avoid short-circuits, ensure that bare wire is not visible at the rear panel. Do not connect a device to CONTROL output 6 after enabling the FAULT RELAY. For an external modem with a POTS-based Multi-Media unit, contact oneywell Video Systems technical support, at: 1 (800) 796–2288;...
Site Information Checklist: Find-it Site Information Checklist Organization personnel Personnel Name, telephone #, email Installer Multi SA Network Administrator Onsite personnel Emergency / after hours - checklist continues on next page - 7–8...
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Site definition Rapid Eye site… Identification Name Serial number Time zone Street address Multi-Media unit location: floor, room, area… SNTP servers (optional) primary: secondary: System password changed? FAULT RELAY enabled? - checklist continues on next page - Site Information Checklist: Find-it 7–9...
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Multi-Media Unit: Installation Instructions Communications to unit Connection Type - Network, Dial-up or both Network IP address Dial-up remote access service (RAS) server (yes/no)? Unit telephone number/RAS server telephone number Area code Area code is used normally (yes/no)? Country code Audio Microphone type - checklist continues on next page -...
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Site Information Checklist: Find-it Video camera configuration Color / B&W / none Camera model, location PTZ address - checklist continues on next page - 7–11...
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Multi-Media Unit: Installation Instructions Sensor hardware Input Type (NO, NC, EOL) - checklist continues on next page - 7–12 Description...
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Control outputs Output Description Serial ports Port Use: external modem, PTZ controller, POS hardware… - checklist continues on next page - Site Information Checklist: Find-it Comment / parameters 7–13...
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Multi-Media Unit: Installation Instructions Point of sale hardware Type 7–14 Name / model # Data / text of interest...
FAULT RELAY, 5–8; alarm-panel, 6–2 FCC, 3 feedback, audio, 4–2 Find-it lists, 7–1 firewall ports, 3–9 grease, on camera lens, 2–7, 5–1 Greenwich Mean Time. See UTC ground: loop, 6–3 Honeywell: web site, 1–7 how to…. See Knowledge Base Hyperterminal: launch command table, 2–13...
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Multi-Media Unit: Installation Instructions Illustrations, list, 7–3 Industry Canada, 3 input, sensor hardware: configuring, 5–6; NC. See normally closed sensor; NO. See normally open sensor installation: main steps, 1–1; report contents, 2–4; reporting, to whom, 2–4; walk through, 1–2 interference, electrical, 6–4 IP address: assigned using LocalView, 2–10 IP address, assigning to unit, 2–13 ISDN, 5–10...
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site information, checklist, 2–1, 2–4, 6–1, 7–8 SNTP Server. See clock soundscape, 4–2 speaker, audio, 4–1 spot checking: audio, 4–2 stadium crowd, noise from, 4–2 sub-panel, detachable, 5–2 sunlight, on camera lens, 2–7 synchronizing unit time to PC, 3–12, 3–14 System administrator, Multi.
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TEL +31–299–419–000 All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell Video Systems. The information in this publication is believed to be accurate in all respects. However, Honeywell Video Systems cannot assume responsibility for any consequences resulting from the use thereof.