IBM pSeries 690 Service Manual page 415

8-Digit Error Code What You Should Do
or
4-Digit Checkpoint
4xxx xxxx Service Processor Error Codes
1. Is the system powered up?
2. Find the error code in the service processor error log and check the value of word 13.
3. Is the value of word 13 C0xx xxxx?
4. Is the system running Linux?
5. If the system is not functional, go to step 7 on page 396 below.
6. If the system is not functional, go to step 7 on page 396.
NO Go to step 2 below.
YES Go to step 4 below.
Go to step 3 below.
NO Go to step 7 on page 396 below.
YES Go to "MAP 1541: JTAG Problem Isolation" on page 299.
NO Go to step 6 below.
YES Go to step 5 below.
If the system is functional, do the following:
Examine the Linux system log by logging in to the system as the root user and entering
the following command:
cat /var/log/messages | grep RTAS |more
Record any RTAS messages found in the Linux system log entry. Ignore all other
messages in the Linux system log.
Find the value of word 13 in the Linux system log entry. For detailed instructions on
finding word 13 in a Linux system log entry, refer to the actions under error code B1xx
4699 in this service guide.
Is the value of word 13 C0xx xxxx?
NO Go to step 7 on page 396 below.
YES Go to "MAP 1541: JTAG Problem Isolation" on page 299.
If the system is functional, do the following:
Examine the AIX error log entry. Find the value of word 13. For detailed instructions on
finding word 13 in a AIX error log entry, refer to the actions under error code B1xx 4699
in this service guide.
Is the value of word 13 C0xx xxxx?
NO Go to step 7 on page 396 below.
YES Go to "MAP 1541: JTAG Problem Isolation" on page 299.
Chapter 5. Error Code to FRU Index
395