IBM pSeries 690 Service Manual page 199

7. If the device adapter resides in the CEC, replace the I/O riser card, or the CEC backplane
where the device adapter is located.
8. Call service support. Do not go to "Step 1321-34" on page 178.
Step 1321-38
Does the system appear to stop or hang before reaching the login prompt or did you record any
problems with resources in "Step 1321-36" on page 178?
Note: If the system console or VTERM window is always blank, choose NO. If you are sure the console
or VTERM is operational and connected correctly, answer the question for this step.
No Go to "Step 1321-39".
Yes There may be a problem with an I/O device. Go to "MAP 1542: I/O Problem Isolation" on
page 306. In MAP 1542, when instructed to boot the system, boot a full system partition.
Step 1321-39
Boot the AIX standalone diagnostics, and run diagnostics in problem determination mode on all resources.
Be sure to boot a full system partition. Ensure that AIX diagnostics was run on all known resources. You
may need to select each resource individually and run diagnostics on each resource one at a time.
Did AIX standalone diagnostics find a problem?
No Go to "Step 1321-43" on page 180.
Yes Go to the table in "Entry MAP" on page 157 with each error code or SRN you have recorded. Until
the problem has been corrected, perform the indicated actions, one at a time, for each SRN or
error code not already processed in "Step 1321-37" on page 178. If all recorded SRNs or error
codes have been processed and the problem has not been corrected, go to "Step 1321-43" on
page 180.
Step 1321-40
Does the system have Linux installed on one or more partitions?
No Go to "Step 1321-14" on page 173.
Yes Go to "Step 1321-22" on page 174.
Step 1321-41
Were any location codes recorded in Steps 1321-1, 1321-22, 1321-25, 1321-27, 1321-29, 1321-31, or
1321-32?
No Go to "Step 1321-34" on page 178.
Yes Replace, one at a time, all parts whose location code was recorded in Steps 1321-1, 1321-22,
1321-25, 1321-27, 1321-29, 1321-31, and 1321-32 that have not been replaced. Power off the
system before replacing a part. After replacing the part, power on the system to check if the
problem has been corrected. Go to "Step 1321-42" when the problem has been corrected, or all
parts in the location codes list have been replaced.
Step 1321-42
Was the problem corrected in Step 1321-41?
No Go to "Step 1321-34" on page 178.
Return the system to its original configuration. This ends the procedure. Go to "MAP 0410: Repair
Yes
Checkout" in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Chapter 3. Maintenance Analysis Procedures
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