Ip Office Web Manager - Avaya IP500 V2 Installation Manual

3. Administration Software
In order to install and maintain an IP Office system you must be familiar with using the following applications.
· IP Office Manager
This is a Windows based application. IP Office Manager is used to access all parts of the IP Office configuration.
Different levels of access can be defined to control which parts of the configuration the user can view and alter. IP
Office Manager is also used to upgrade the software files used by an IP Office system.
· IP Office Web Manager
The configuration for an IP500 V2 system can be accessed via web browser using the same service user accounts
as used for IP Office Manager. Currently, for IP Office standard mode systems, IP Office Web Manager can only be
used to configure groups, users and service users (security accounts) and to perform basic maintenance actions.
Therefore, IP Office Manager is still required for full system installation and maintenance.
· System Status Application
The System Status Application (SSA) is a reporting tool that provides a wide range of information about the current
status of an IP Office system. Its can report the available resources and components within the system and details
of calls in progress. Details of the number of alarms are recorded and the time date of the most recent alarms.
When required for diagnostics escalation, SSA is able to take a snap shot image of the IP Office system's status
including a copy of its current configuration. Use of SSA requires an IP Office service user name and password that
has been configured for System Status access in the IP Office's security settings.
· Monitor (System Monitor)
System Monitor is a tool that can show all activity on the IP Office system in great detail. As a consequence,
interpretation of Monitor traces requires a high-level of data and telephony protocol knowledge. However, all IP
Office installers and maintainers must understand how to run Monitor when necessary as Avaya may request copies
of Monitor traces to resolve support issues.

3.1 IP Office Web Manager

Web browser access to the system can be used to run IP Office Web Manager. Enter the system's IP address and then
select the IP Office Web Management link.
For system's running in IP Office standard mode, IP Office Web Manager is currently used only for maintenance actions
(shutdown, reboot, upgrade, etc) and basic configuration of users and hunt groups. For full details, refer to the IP Office
Web Manager Manual.
Installing IP500/IP500 V2
IP Office 9.0 15-601042 Issue 28c (19 August 2013)
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