Upgrading The Core Software - Avaya IP500 V2 Installation Manual

9.8 Upgrading the Core Software

WARNINGS
· Check IP Office Technical Bulletins
Check the latest IP Office Technical Bulletin for the IP Office software release before proceeding any further. It may
contain information relating to changes that occurred after this document was completed. Bulletins are available
from http://support.avaya.com.
· Multiple Managers
If more than one copy of IP Office Manager is running it is possible for the IP Office to request BIN files from a
different IP Office Manager from the one that started the upgrade process. Ensure that only one copy of IP Office
Manager is running when upgrading an IP Office system.
Procedure: Upgrade Procedure
1. Using IP Office Manager, click
creates a BOOTP entry in IP Office Manager for the IP Office system. This action also confirms communication
between the IP Office Manager PC and the IP Office.
2. Select File | Save Configuration As... and save a copy of the configuration file onto the PC. This action should be
completed before upgrading any IP Office system.
3. Select File | Advanced | Upgrade.
4. The UpgradeWiz is started and scans for IP Office unit using the Unit/Broadcast address. Adjust this address and
click Refresh if the expected modules are not shown.
5. For each the unit found, the UpgradeWiz displays the module type, its current version of software installed in the
unit and the software version of the .bin file that IP Office Manager has available.
6. For those units and modules where manager detects that it has a higher version available, the tick box next to the
unit or module is automatically selected.
7. For those modules which you want to upgrade, tick the check box. For modules where a later version of software is
available the check box may have already been automatically ticked.
8. Select Upgrade.
9. The system password will be requested. Enter it and click OK.
10.The bin files required are transferred to the system and stored in temporary memory.
11.Once all the files have been transferred, the upgrade wizard will prompt whether it okay to proceed with the
upgrade process. Select Yes to continue.
12.Each module being upgraded will delete its existing core software, restart and load the new software file that was
transferred. This process may take several minutes for each unit. Do not cancel or close the upgrade wizard while
this process is running.
13.Following the upgrade check that the upgrade wizard now shows that the selected units and modules have
upgraded. It may be necessary to select Refresh to update the information in the upgrade wizard display.
Installing IP500/IP500 V2
IP Office 9.0
New IP500 control units are supplied with a basic level of software (4.0.0). That
software is sufficient to allow LAN network connect to the control unit in order to
then upgrade it to the level of IP Office software required.
Objective - Upgrade the control unit to IP Office 4.0 software.
Information Required
· o System Password - For a new or defaulted system this is password.
Tools Required
· o IP Office Manager PC - The Upgrade Wizard tool is part of the IP
Office Manager application.
and receive the configuration from the IP Office. If not already done this action
IP500 Basic Installation: Check the CPU LED
15-601042 Issue 28c (19 August 2013)
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