Programming Applications - Avaya IP500 V2 Installation Manual

1.16.1 Programming Applications

The following applications are used to program and maintain an IP Office system. Typically they run on a PC connected to
the IP Office system via its LAN interface. These applications are all provided on the IP Office Administrator Applications
DVD and don't require any licenses.
Due to the nature of the applications, if installed on a PC at the customer site, this should be a secure PC or the PC of a
trusted user. If a voicemail server PC is also being installed with the IP Office system, the same PC can be used for the
programming and maintenance applications.
For maintainers, these applications can also be run remotely if a route for data connections to the customer's IP Office
exists from the maintainer's location.
IP Office Manager
·
This tool is used to access all parts of the IP Office configuration. Different levels of access can be defined to control
which parts of the configuration the IP Office Manager user can view and alter. IP Office Manager is also used to
upgrade the software files used by an IP Office system.
· IP Office Web Manager
The configuration for an IP500 V2 system can be accessed via web browser using the same service user accounts
as used for IP Office Manager. Currently, for IP Office standard mode systems, IP Office Web Manager can only be
used to configure users, groups and service users (security accounts) and to perform basic maintenance actions.
Therefore, IP Office Manager is still required for full system installation and maintenance.
System Status Application
·
This application can be used to inspect the current status of IP Office lines and extensions and to view records of
recent alarms and events. It runs as a Java application.
SNMP MIBs
· 177
Not an application as such. Using IP Office SNMP MIB files the status of the IP Office system to be monitored by
3rd-party SNMP applications such as Castlerock and HP OpenView. When configured for SNMP operation, the IP
Office can also send alerts for potential problems. IP Office systems also support the sending of the same alerts to
SMTP email or Syslog addresses.
· The alarms configurable for output via SNMP can also be output to SMTP email and or Syslog.
· The use of SNMP is not supported with IP Office Basic Edition mode systems.
Monitor (SysMon)
·
Monitor is a tool that can show a trace of all activity on the IP Office system in detail. As a consequence,
interpretation of Monitor traces requires a high-level of data and telephony protocol knowledge. Despite that
however, all IP Office installers and maintainers need to understand how to run Monitor when necessary as Avaya
may request copies of Monitor traces to resolve support issues.
Installing IP500/IP500 V2
IP Office 9.0
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System Overview: IP Office Software Applications
15-601042 Issue 28c (19 August 2013)
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