Avaya DEFINITY 4612SW Manuals

Manuals and User Guides for Avaya DEFINITY 4612SW. We have 1 Avaya DEFINITY 4612SW manual available for free PDF download: User Manual

Avaya DEFINITY 4612SW User Manual (66 pages)

Brand: Avaya | Category: IP Phone | Size: 0.46 MB

Table of Contents
5
About this Document
11
Purpose
11
Intended Audience
11
Issue Date
11
How to Use this Document
11
Document Organization
12
Conventions Used
13
Symbolic Conventions
13
Typographic Conventions
13
Related Documentation/Training
13
4612 IP Telephone Description
15
Introduction
15
The 4612 IP Phone
15
Using Programmable Buttons
18
Introduction
18
Programmable Line/Feature Buttons
18
IP Telephone Features Available on Programmable Line/Feature Buttons
19
Using the Display Screen
21
Introduction
21
Call-Handling Display Mode
21
Upper Display Line
21
Lower Display Line
22
Display Menu Mode
22
Navigating Display Menus
23
Call Handling Features
25
Introduction
25
Conference
25
Adding Another Party to a Call
25
Adding a Held Call to the Current Call
26
Dropping the Last Person Added to the Conference Call
26
Hold
26
Placing a Call on Hold
26
Returning to the Held Call
26
Mute
27
Preventing the Other Person on the Line from Hearing You
27
Redial
27
Redialing the Last Number Called
27
Speakerphone
27
Placing a Call Without Lifting the Handset or Using the Speakerphone with any Feature
28
Changing from the Speakerphone to the Handset
28
Turning the Speaker on During a Call
28
Turning the Speaker off During a Call
28
Ending a Call While the Speaker Is Active
28
Transfer
29
Sending a Call to Another Telephone
29
IP Telephone Features
31
Introduction
31
Accessing IP Telephone Features
31
Feature List
32
Abbreviated Dialing (AD)
33
Placing an Abbreviated Dialing Call
33
Account
33
Automatic Callback
33
Automatically Placing Another Call to an Extension that was Busy or DID Not Answer, or in Response to a Returned Call Waiting Ringback Tone
33
Canceling Automatic Callback
34
Automatic Intercom
34
Button View
34
Viewing the Feature Programmed on a Line/Feature Button
34
Call Display
35
Call Forwarding
35
Temporarily Sending Your Calls to Another Phone
35
Canceling Call Forwarding
35
Call Park
36
Parking a Call at Your Extension
36
Retrieving a Parked Call from Another Extension
36
Call Pickup and Directed Call Pickup
36
Answering a Call Placed to Someone in Your Pickup Group (When Your Phone Is Idle)
36
Picking up a Call for Someone in Your Office Using Directed Call Pickup
37
Consult
37
Directory
37
Using the Directory Feature
37
Calling the Person Whose Name Is Displayed
38
Drop (a Person from a Conference Call)
38
Exclusion
38
Group Paging
38
Hands Free Answer on Intercom
38
Headset On/Off
39
Inspect
39
Using the Inspect Feature
39
Internal Auto Answer (Hands Free Answer)
40
Answering Internal Calls Automatically
40
Canceling Internal Auto Answer
40
Leave Word Calling
40
Leaving a Message after Dialing an Extension (in Response to a Busy or Coverage Tone, no Answer or Hold Status)
41
Leaving a Message Without Ringing an Extension
41
Canceling a Leave Word Calling Message
41
Pause (During Abbreviated Dialing)
41
Priority Calling
42
Placing a Priority Call
42
Changing a Regular Call into a Priority Call (When You Hear a Call Waiting Ringback Tone)
42
Program Abbreviated Dialing
42
Programming or Re-Programming a Single Abbreviated Dialing Button on a Line/Feature Button
43
Programming or Re-Programming a Single Abbreviated Dialing Button on a Softkey
44
Release
45
Ringer off
46
Turning the Ringer off
46
Turning the Ringer Back on
46
Self-Administration
46
Administering any of the above Features on Your Telephone's Available Buttons
47
Send All Calls
49
Sending All Calls (Except Priority Calls) Immediately to a Coverage Extension
49
Canceling Send All Calls
49
Stored Number (View)
50
Viewing Either the Last Number Dialed or a Number Stored on an AD Button
50
Timer
50
Viewing Elapsed Time (Hours, Minutes, Seconds)
50
Whisper Page (Activate)
51
Making an Important Announcement (such as an Incoming Call) to an Extension with a Call in Progress
51
Whisper Page Answer
51
Blocking Whisper Page on Your Phone (Your Phone Must be Programmed for Whisper Page Off)
52
Retrieving Voice Messages
53
Message Retrieval
53
To Retrieve a Message by Dialing the Voice Mail System
53
IP Telephone Management Features
55
Introduction
55
Interpreting Ringer Tones
55
Personalizing Your Telephone's Ringing Pattern
57
Selecting a Personalized Ringing Pattern
57
Interpreting Indicator Lights
57
Testing Your Phone
58
Testing the Telephone's Lights and Display
58
Using a Headset or Specialized Handset
59
Introduction
59
IP Telephone-Compatible Headsets
59
Operating a Headset
60
IP Telephone-Compatible Specialized Handsets
60
Troubleshooting
61
Introduction
61
Basic Troubleshooting
61
Resetting and Power Cycling the IP Telephone
64
Resetting Your Phone
64
Power Cycling the Phone
65

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