Table of Contents
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● Code :
21-020
21-028
● Symptom :
There are enough papers in tray2 (or HCF) but error message is displayed.
There are enough papers in tray3 but error message is displayed.
● Possible Cause:
1. Tray2 (3/ HCF) Paper Low Sensor harness is not connected properly.
2. Tray2 (3/ HCF) Paper Low Sensor is defective.
● Troubleshooting method :
1. Check if the Harness is defective.
Check if the connector is connected properly.
2. Check the following.
-. Check if the Tray2 (3/ HCF) Paper Low Sensor is assembled properly.
-. Check if the Tray2 (3/ HCF) Paper Low Sensor harness is connected properly.
-. Enter the EDC mode. Execute the Tray2 (3/ HCF) Paper Low Sensor test.
(EDC Mode
Test Routines
Operation check
Stop)
Troubleshooting
● Error message :
Paper is low in Tray2(or HCF) . Load paper
Paper is low in Tray3 . Load paper
Copier Engine/DADF Test Routine
102-130(102-200)
4-154
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Table of Contents
Troubleshooting
