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● Code :
06/25/26/27-013
06/25/26/27-014
06/25/26/27-015
06/25/26/27-016
● Symptom : The toner supply into the Imaging Unit is abnormal.
(06-Black / 25-Cyan / 26-Magenta / 27-Yellow)
● Possible Cause:
1. Black/Yellow/Cyan/Magenta toner cartridge is empty or the coupling does not work properly.
2. The toner supply motor is defective or the supply shutter is defective.
3. The sensor harness of the imaging unit is defective or the connector is not connected.
● Troubleshooting method :
[case1] If the toner cartridge is empty, replace it.
If there is toner in the toner cartridge, check that coupling is rotated clockwise properly.
<Y / M / C>
[case2-1] The toner supply motor is defective
Check if the toner supply motor (Parts Catalog 12. No.35 Toner Drive) is working.
① Take out the Cyan toner cartridge.
② Enter the EDC mode. Execute the following test.
"Toner Dispense Motor Black" (code 111-030)
"Toner Dispense Motor Cyan" (code 111-020)
"Toner Dispense Motor Magenta" (code 111-010)
"Toner Dispense Motor Yellow" (code 111-000)
③ If the motor is not working, replace it.
Troubleshooting
● Error message :
06/25/26/27-013 : Imaging unit error: #06/25/26/27-013 Please open/close door
06/25/26/27-014 : Imaging unit error: #06/25/26/27-014 Please open/close door
06/25/26/27-015 : Imaging unit error: #06/25/26/27-015 Please open/close door
06/25/26/27-016 : Imaging unit error: #06/25/26/27-016 Please open/close door
4-110
<Bk>
Toner supply
motor
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Table of Contents
Troubleshooting
