Troubleshooting
● Code : 10-003
● Error message : Hard disk drive error: #10-003. Please turn off then on
● Symptom : HDD has some problem.
● Possible Cause :
1. Hard disk is not installed.
2. Hard disk is not installed properly.
3. Hard disk is broken.
● Troubleshooting method :
1. Turn the machine off. If the hard disk is not installed, install it.
2. Check if the hard disk connector is connected correctly. Reconnect it and turn the machine on.
3. If the problem persists, replace the new hard disk.
4. If the problem persists after replacing the hard disk, replace the video board.
< Video Board SATA Connector >
< HDD 80G, 160G >
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