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● Troubleshooting method :
[case4] The coupling in the toner cartridge does not rotate.
[case5] The toner supply motor does not operate.
Check if the toner supply motor (Parts Catalog 12. No.35 Toner Drive) is operated properly.
① Take out the cyan toner cartridge.
② Enter the EDC mode. Execute the following test to check the motor operation.
"Toner Dispense Motor Cyan"(code 111-020)
"Toner Dispense Motor Magenta"(code 111-010)
"Toner Dispense Motor Yellow"(code 111-000)
③ If the motor is not working, replace it.
[case6] The toner supply pipe is blocked.
Troubleshooting
Shake it !
Check the toner supply pipe (Parts Catalog 12. No.34 Duct
Toner)
① Check if the shutter and spring is broken.
② Replace the broken part or clean the contaminated part.
4-108
Check it the coupling of the toner
cartridge is rotated.
① Rotate the coupling clockwise.
② If the coupling is not rotated, shake
the toner cartridge 5~6 times as shown
picture.
③ Print or copy about 50 pages for test.
Toner supply
Motor
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Troubleshooting
