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Troubleshooting
● Code : 10-001
● Error message : Memory failure: #10-001. Please turn off then on
● Symptom : At system booting, the memory could not be detected.
● Possible Cause :
1. The memory is not installed.
2. The memory is installed but it is not inserted in the slot properly.
3. The memory is broken.
● Troubleshooting method :
1. Turn the machine off. Remove the memory on Memory DIMM Slot and insert it again.
2. Check if the memory DIMM is supported in this machine. If or not, replace the memory DIMM.
3. If the problem persists after turning on machine, replace the memory DIMM.
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Memory
4-134
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Table of Contents
Troubleshooting
