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● Code :
21-018
21-026
● Symptom :
Paper is loaded in tray2 (or HCF) but error message is displayed. (21-018)
Paper is loaded in tray3 but error message is displayed. (21-026)
● Possible Cause:
1. Tray2 (or HCF) paper empty sensor harness is not connected properly.
2. Tray2 (or HCF) paper empty sensor is defective.
● Troubleshooting method :
1. Check if the Harness is defective.
Check if the connector is connected properly.
2. Check the following.
-. Check if the tray2 (3/ HCF) paper empty sensor is assembled properly.
-. Check if the tray2 (3/ HCF) paper empty sensor harness is connected properly.
-. Enter the EDC mode. Execute tray2 (3/ HCF) paper empty sensor test.
(EDC Mode
Test Routines
Operation check
Stop)
Troubleshooting
● Error message :
Paper is empty in tray2 (or HCF). Load paper
Paper is empty in Tray3 Load paper
Copier Engine/DADF Test Routine
102-080 (102-150)
4-152
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Table of Contents
Troubleshooting
