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● Code :02-002
● Symptom : The fuser unit is overheated. The machine does not work until power off/on.
● Possible Cause: The machine can not control fuser temperature.
● Troubleshooting method :
1. Check if the fuser is overheated.
Take off the fuser. Check if the belt and roller is defective by rotating the gear.
* If there is any problem, replace the fuser unit after checking the following.
2. Check if the thermistor connector on the Engine Board is connected properly or harness is defective.
3. Remove the Rear Lower Cover and SMPS Shield. And check if the harness on FDB is connected
properly.
* If the connection is OK, replace the FDB. Turn the machine off then on again. If the problem persists,
replace the Engine board.
Troubleshooting
● Error message : System Error :#02-002 Please turn off then on.
Belt
Roller
FDB
4-91
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Table of Contents
Troubleshooting
