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● Code : 07-003
53-006
● Symptom : The paper has stopped at finisher duplex sensor for duplex job.
● Possible Cause: Duplex sensor defect, Finisher main board defect
● Troubleshooting method :
1. Check if the Finisher Duplex harness is connected properly or actuator is broken.
2. If the problem persists, replace the finisher main board.
● Code : 07-004
● Symptom : There are too much paper in finisher tray.
● Possible Cause: Stacker height detection sensor defect, finisher main board defect.
● Troubleshooting method :
1. Remove the paper in finisher tray.
If the paper is removed, stacker tray will lift up.
If the stacker tray does not lift up, follow the next step.
2. Check if the stacker height detection sensor is connected properly or actuator is broken.
3. Check if the stacker top detection sensor is connected and operated properly.
4. If the problem persists, replace the finisher main board.
Troubleshooting
● Error message : Paper jam inside finisher's duplex
● Error message : Too much paper in finisher stacker. Remove printed paper
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Table of Contents
Troubleshooting
