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Troubleshooting
● Code : 10-002
● Error message : Fax unit error: #10-002. Please turn off then on
● Symptom :Fax unit has some problem.
● Possible Cause :
1. The fax card is not installed.
2. The fax card is not installed properly.
3. The fax card is broken.
4. The modem install is not done after installing the fax card
● Troubleshooting method :
1. Replace the fax unit and check if it is working properly.
2. If the problem persists after replacing the fax unit, replace the video board.
< Engine Board & Video Board >
Fax unit case
4-135
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Table of Contents
Troubleshooting
