Avaya Communication Manager Administrator's Manual page 1636

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Screen Reference
VDN Override for ISDN Trunk ASAI Messages
This field appears if, on the System-Parameters Customer-Options screen, the ASAI Link
Core Capabilities field is y. This field can be set to y only when the Allow VDN Override field
on this screen is y.
Valid entries
y
n
VDN Timed ACW Interval
When a value is entered in this field, an agent in auto-in work mode who receives a call from
this VDN is automatically placed into After Call Work (ACW) when the call drops. When the
administered time is over, the agent automatically becomes available. This field has priority
over the Timed ACW Interval field on the Hunt Group screen.
Valid entries
1 to 9999 or
blank
1636 Administrator Guide for Avaya Communication Manager
Usage
When an incoming call routes, the "Called Number"
information sent in the "Call Offered," "Altering,"
"Queued," and "Connect" ASAI events and the "Adjunct
Route Request" ASAI message, is the "active VDN"
extension associated with the routed call.
The "Called Number" information sent for the ASAI event
notification and adjunct-request messages does not
change for a ISDN-PRI trunk. It is always the number in
the Called Number IE sent in the incoming ISDN call's
SETUP message.
Usage
Enter the number of seconds the agent should remain
in ACW following the call.

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