Avaya Communication Manager Administrator's Manual page 1634

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Screen Reference
AUDIX Name
Only appears for S8700 Series IP-Connect configurations. If this VDN is associated with the
AUDIX vector, enter the name of the AUDIX machine as it appears in the Node Names screen.
BSR Application
To use multi-site Best Service Routing with this VDN, specify an application plan for the VDN.
This field appears if, on the System Parameters Customer-Options screen, the Lookahead
Interflow (LAI) and Vectoring (Best Service Routing) fields are y.
Valid entries
1 to 255 or blank
1 to 511 or blank
BSR Available Agent Strategy
The available agent strategy determines how Best Service Routing identifies the "best" split or
skill to service a call in an agent surplus situation. To use Best Service Routing with this VDN,
enter an agent selection strategy in this field.
This field only appears if, on the System Parameters Customer-Options screen, the
Vectoring (Best Service Routing) field is y.
Valid entries
1st-found
UCD-LOA
UCD-MIA
EAD-LOA
EAD-MIA
1634 Administrator Guide for Avaya Communication Manager
Usage
Enter a 1 to 3-digit number. For DEFINITY CSI.
Enter a 1 to 3-digit number. For S8300 Media Server,
S8700 Series IP-Connect, and S8700 Series
Multi-Connect.
Usage
Can be set only if, on the System-Parameters
Customer-Options screen, the Least Occupied Agent
(LOA) or Business Advocate field is y.
Can be set only if, on the System-Parameters
Customer-Options screen, the Least Occupied Agent
(LOA) or Business Advocate field is y.
Can be set only if, on the System-Parameters
Customer-Options screen, the Expert Agent
Selection (EAS) field is y.

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