Avaya Communication Manager Administrator's Manual page 1063

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First Announcement Extension
Appears when the ACD and Queue fields are y and the Vector field is n.
Note:
If entering a Multi-Location Dial Plan shortened extension, note the following:
Note:
When entering a Multi-Location Dial Plan shortened extension in a field designed
for announcement extensions, certain administration end validations that are
normally performed on announcement extensions are not done, and resultant
warnings or submittal denials do not occur. The shortened extensions also do not
appear in any display or list that shows announcement extensions. Extra care
should be taken to administer the correct type of announcement for the
application when assigning shortened extensions.
Valid entries
Enter a recorded
announcement
extension
number.
blank
LWC Reception
Defines the destination for Leave Word Calling (LWC) messages left for the hunt group.
Valid entries
audix
spe
none
Usage
This is the announcement the caller receives after being
in the queue for the time interval specified in First
Announcement Delay. If the call hasn't been answered
after the announcement, the caller hears music (only
after the first announcement) if Music-on-Hold is
provided, or ringing for as long as it remains in the
queue. If this is the forced first announcement, the
caller always hears ringback after the announcement;
otherwise, the caller hears music (if provided).
Leaving this field blank indicates there will be no
announcement.
Usage
If LWC is attempted, the messages are stored in
AUDIX. The Audix Name field must be filled in too.
If LWC is attempted, the messages are stored in the
system processing element (spe).
Hunt Group
Issue 1 June 2005
1063

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