Avaya Communication Manager Administrator's Manual page 1052

Screen Reference
Field descriptions for page 2
Page 2 of the Hunt Group screen can vary according to values for particular fields on Page 1.
The screen shown in
Queue and Vector fields are n. If the ACD field is n, the Messenge Center page shown in
Figure 370 becomes Page 2 and all subsequent page numbers are decreased by one. The
Timed ACW Interval field shown below appears only if, on the System-Parameters
Customer-Options screen, the Timed ACW field is y. The screen shown in
appears when the Queue and Vector fields are y.
The descriptions that follow the figures include all fields in both variations of Page 2.
Figure 368: Hunt Group screen when ACD is y and Queue and Vector are n
c
hange hunt-group 4
Supervisor Extension: ____
Priority on Intraflow? _
Controlling Adjunct: ____
Timed ACW Interval (sec): ___
Multiple Call Handling: _____________
1052 Administrator Guide for Avaya Communication Manager
Figure 368 appears only when the ACD field on page 1 is y, and the
HUNT GROUP
Skill? _
AAS? _
Measured: ____
Forced Entry of Stroke Counts or Call Work Codes? _
Expected Call Handling Time (sec): ___
Service Level Target (% in sec):80 in 20
Maximum Auto Reserve Agents: 0
Redirect on No Answer (rings): ___
Redirect to VDN: _____
Figure 369
Page 2 of X