Figure 36 Error Code Listing And Suggested Actions - Freecom SUPERLOADER3 LTO2-HH Manual

Chapter 8 Troubleshooting
Checking for Errors
Field
Defines the type of error or event that did occur. Follow the suggested actions to
Error:
troubleshoot each type of error.
Software Location ID:
This ID is used by firmware engineering to identify what part of the actual firmware task
detected the event.
Figure 36 Error Code
Listing and Suggested
Actions
Error Description
00–25 General Software flags
26 Message Send ID error
27 Message Bad
128
Defines a location in the firmware internal to the task being performed.
SuperLoader 3 Autoloader User's Guide
Description
Suggested Actions
• Check for a Hard Error log. If an error
appears in the Hard Error log, power cycle
the autoloader and run the
test.
Check
• Check
www.quantum.com
updates.
• If all previous steps fail, contact customer
support.
• Check the SCSI bus cables and terminators.
• Check the host adapter.
• Power cycle the autoloader. Repeat checks
after power cycle.
• If all previous steps fail, contact customer
support.
• Check the SCSI bus cables and terminators.
• Check the host adapter.
• If all previous steps fail, contact customer
support.
Loader—Health
for firmware