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The Driver is Displayed as [Unspecified] After Installation
The Driver Cannot Be Installed Correctly (Widows 11)
Procedure
1.
Log on to Windows as the computer's administrator.
2.
Click [Start]>[All Apps]>[Windows Tool].
3.
Double-click [Contorol Panel].
4.
Click [Devices And Printers].
5.
Right-click the driver for the machine being used, which is categorized under [Unspecified], and then
click [Properties].
If the machine and the computer are not connected, no driver will be displayed under [Unspeci-
fied]. If no driver is displayed, turn on the machine and connect the machine to the computer.
6.
Click the [Hardware] tab, and then double-click the name of the model being used.
7.
Click [Change Settings] on the [General] tab to hide the [Change Settings] button.
If [Change Settings] is not displayed from the start, continue to the next step.
8.
Click the [Driver] tab, and click [Uninstall device].
9.
In the [Confirm Device Uninstall] window, click [OK].
The driver for the model being used will still be displayed as [Unspecified] at this point.
10.
Uninstall the driver.
P. 314Uninstalling the Driver (Windows 11)
11.
Re-install the driver.
GS2-24 Installation and Initial Settings Windows Version
316
Software Problems
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