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The Driver is Displayed as [Unspecified] After In-
stallation
If the driver is not installed correctly, the installed driver will be listed as [Unspecified] on the computer.
In such cases, perform the following procedure to reinstall the driver.
The Driver Cannot Be Installed Correctly (Widows 10)
Procedure
1.
Log on to Windows as the computer's administrator.
2.
Click [Start]>[Windows System]>[Contorol Panel].
3.
Click [Devices And Printers].
4.
Right-click the driver for the machine being used, which is categorized under [Unspecified], and then
click [Properties].
If the machine and the computer are not connected, no driver will be displayed under [Unspeci-
fied]. If no driver is displayed, turn on the machine and connect the machine to the computer.
5.
Click the [Hardware] tab, and then double-click the name of the model being used.
6.
Click [Change Settings] on the [General] tab to hide the [Change Settings] button.
If [Change Settings] is not displayed from the start, continue to the next step.
7.
Click the [Driver] tab, and click [Uninstall device].
8.
In the [Confirm Device Uninstall] window, click [OK].
The driver for the model being used will still be displayed as [Unspecified] at this point.
9.
Uninstall the driver.
10.
Re-install the driver.
GS2-24 Installation and Initial Settings Windows Version
315
Software Problems
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