Driver Installation Is Impossible
If you have canceled installation or if connecting the USB cable does not start the wizard, follow the pro-
cedure shown below to install the driver.
Re-install the Driver (Windows 10)
Procedure
1.
Connect the machine to the computer with the USB cable and turn on the machine.
2.
If the [Found New Hardware] message appears, click [Close] to close it.
Disconnect the USB cable from every printer except the machine.
3.
Right-click the [Start] button, and then click [Device Manager].
4.
From the [View] menu, click [Show hidden devices].
5.
Search the list for [Printers] or [Other devices], and then double-click it.
The name of your machine or [Unknown device] appears below the selected item. Click the name
to select it.
6.
From the [Action] menu, click [Uninstall device].
7.
In the [Confirm Device Uninstall] window, click [OK].
8.
Close [Device Manager].
9.
Disconnect the USB cable from the computer, and then restart Windows.
10.
Uninstall the driver according to the procedure below.
11.
Start the installation from the beginning according to the procedure below.
GS2-24 Installation and Initial Settings Windows Version
311
Software Problems