Resolving Xt Remote Control Unit Problems; Resolving Download Problems - Avaya Scopia XT7100 Deployment Manual

Troubleshooting the Avaya Scopia
Solution
• Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit
(see Connecting a Computer to the XT Series
• Verify the computer's output resolution is supported by the XT Series (see
Computer to the XT Series
Related Links
Troubleshooting the Avaya Scopia

Resolving XT Remote Control Unit Problems

Problem
The XT Remote Control Unit does not function.
Low battery power
Solution
Replace the battery, as described in Avaya Scopia
Remote Control Unit's battery power is low, an icon appears in the system menus letting you know
that you should replace the battery:
•
Half-charged Battery
•
Low Battery
XT Remote Control Unit code
Solution
If the battery power is not low, configure the XT Remote Control Unit code on the XT Codec Unit to
the same number that it is set on the XT Remote Control Unit, as described in
Remote Control Unit
If you still experience problems, reconfigure the XT Remote Control Unit code to be a number
between 01-04, inclusive.
Related Links
Troubleshooting the Avaya Scopia

Resolving download problems

Problem
You cannot download the Scopia
®
Avaya Scopia XT Series Deployment Guide
198
® XT Series
on page 65).
®
XT Series
on page 72).
®
XT Series
®
XT Control installation package.
Comments? infodev@avaya.com
on page 65).
on page 172
®
XT Series Installation Guide. When the XT
on page 172
Connecting a
Pairing an XT
April 2015