Improving Call Video Resolution - Avaya Scopia XT7100 Deployment Manual

4. From the web interface only, select Save.
Related Links
Troubleshooting the Avaya Scopia

Improving Call Video Resolution

Problem
My call does not perform at the resolution I expected.
Remote system resolution limits
Solution
Make sure the remote system also supports your desired resolution. Remote systems that are
limited to 720p or less negotiate lower resolutions with the Avaya Scopia
VISCA cable
Solution
Make sure the VISCA cable is properly connected to the IN RS-232C port of the camera.
Camera
Solution
Make sure the camera is connected to the HD CAM1 input port of the XT Codec Unit.
Moving setting
The Moving setting is not enabled.
Solution
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series
1. Access the general camera settings. From the XT Series web interface, select
Administrator Settings > I/O connections > Cameras > HD1. From the endpoint's main
menu, select Configure > Advanced > I/O connections > Cameras > HD1.
April 2015
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XT Series on page 172
on page 112.
Avaya Scopia
Comments? infodev@avaya.com
Improving Call Video Resolution
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XT Series.
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XT Series Deployment Guide
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