Avaya Scopia XT7100 Deployment Manual page 182

Troubleshooting the Avaya Scopia
Figure 134: The audio test completed successfully from the web interface
3. Select Tx tone
endpoint. If the test is completed successfully, the Done message is displayed.
HDMI compatibility
Important:
If the tone level is not constant but increases and decreases (the tone is amplitude modulated),
the HDMI monitor is incompatible with the XT Codec Unit or not set properly.
Audio standards compliance
You may experience audio problems when calling older endpoints that are not fully compliant with
more recent standards, and thus not able to recognize and manage recent audio protocols such as
Audio G.719 (full band).
Solution
The endpoint administrator should disable specific audio codec if there is any compliance issue with
older endpoints.
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series
1. Access the audio settings. From the XT Series web interface, select Administrator
Settings > Calls > Preferences > Audio. From the endpoint's main menu, select
Configure > Advanced > Calls > Preferences > Audio.
®
Avaya Scopia XT Series Deployment Guide
182
® XT Series
to check the audio output sent from the local endpoint to the connected
Comments? infodev@avaya.com
on page 112.
April 2015