Resolving Xt Remote Control Unit Problems; Restoring Default User Settings - Avaya XT Series XT5000 Series XT4000 Series User Manual

Troubleshooting the Avaya XT Series
• Verify the computer's output resolution is supported by the XT Series (see
Computer to the XT Series using the DVI port
XT Series using the HD1 port
Related links
Troubleshooting the Avaya XT Series

Resolving XT Remote Control Unit Problems

Problem
The XT Remote Control Unit does not function.
Low battery power
Solution
Replace the battery, as described in Avaya XT Series Installation Guide. When the XT Remote
Control Unit's battery power is low, an icon appears in the system menus letting you know that you
should replace the battery:
•
Half-charged Battery
•
Low Battery
XT Remote Control Unit code
Solution
If the battery power is not low, configure the XT Remote Control Unit code on the XT Codec Unit
to the same number that it is set on the XT Remote Control Unit, as described in
Remote Control Unit
If you still experience problems, reconfigure the XT Remote Control Unit code to be a number
between 01-04, inclusive.
Related links
Troubleshooting the Avaya XT Series

Restoring Default User Settings

About this task
This procedure explains how to restore the default settings if necessary. You can do this from the
endpoint itself only.
June 2019
on page 68).
on page 102
on page 26).
on page 102
Avaya IX Video Conferencing XT Series User Guide
Comments on this document? infodev@avaya.com
on page 65 or Connecting a Computer to the
Connecting a
Pairing an XT
108