Avaya Scopia XT7100 Deployment Manual page 189

2. Ensure that the 1080 60fps field is set to Yes.
3. From the web interface only, select Save.
Insufficient bandwidth
Solution
Make sure the network connection to the remote endpoint has enough bandwidth. Low bandwidth
conditions results in a reduction of resolution at the XT Codec Unit.
VISCA Cable
Solution
Make sure the VISCA cable is connected to the VISCA IN port of the camera. The VISCA cable is
part of the cable harness that connects the camera to the XT Codec Unit and is used to control the
camera. A common mistake is to connect this cable to VISCA OUT instead of VISCA IN. This
prevents the XT Codec Unit from setting the camera to the necessary resolution. For details, see
Connecting the PTZ Camera
Related Links
Troubleshooting the Avaya Scopia
April 2015
Figure 140: Enabling 1080p 60fps setting
on page 49.
®
XT Series on page 172
Comments? infodev@avaya.com
Improving Call Video Resolution
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Avaya Scopia XT Series Deployment Guide
189