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Avaya Scopia XT Executive User Manual

Scopia series
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Avaya Scopia
XT Series User Guide
Release 9.1
December 2017
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—December 15, 2017—1:33 PM (UTC)

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Summary of Contents for Avaya Scopia XT Executive

  • Page 1 ® Avaya Scopia XT Series User Guide Release 9.1 December 2017 Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 2 © 2015-2017, Avaya Inc. All Rights Reserved.
  • Page 3 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 4 IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION written consent of Avaya can be a criminal, as well as a civil offense FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE under the applicable law.
  • Page 5 All non-Avaya trademarks are the property of their respective owners. ® Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

  • Page 6: Table Of Contents

    Blocking your own Audio and Video ..................83 Blocking All Incoming Calls (DND) ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 7 ....................124 Resolving download problems ....................125 Downgrading to version 8.x ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 8: Chapter 1: About The Xt Series

    Series endpoints are shipped with different microphones depending on the model. You can add dedicated Microphone Pods or additional analog microphones if required. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 9 XT5000 Series support stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD, G.719 or OPUS audio codecs.

  • Page 10: About The Models In The Xt Series Product Line

    ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 11 XT5000 Series supports stereo audio in point to point calls when an Avaya POD microphone is used. Stereo audio is only available if it is supported also by the remote party, when in a point to point SIP or H.323 call using AAC-LD, Opus, or G.719 audio codecs.
  • Page 12 HD resolution of 1080p at 60 fps and 5x optical zoom, with the option to upgrade to 15x total zoom (5x optical and 3x digital). ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 13 The XT Remote Control Unit can be used as well. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 14 ISDN (via 100 Gateway) endpoints on your chosen XT Series model. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 15: Comparing Between Xt Series Models

    9 Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 16 Optional for license XT5000 720 Recording Optional Optional — Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 17: About The Built-In Mcu

    XT Series during the meeting. You can do this by enabling privacy ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 18 You can disable the embedded MCU at any time. Related links About the XT Series on page 8 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 19: Chapter 2: Getting Started

    Your system administrator may have customized certain features described in this guide to suit the environment of your company. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 20: Controlling The Xt Series

    (see Deployment Guide ® for Avaya Scopia XT Series). ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 21: Accessing The Xt Series Local Menu

    • Recording allows you to record and playback a videoconference (may require a license). • Configure adjusts settings and checks the system status. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 22: About The Xt Remote Control Unit

    (Figure 9: The XT Remote Control Unit (Simplified) on page 23). ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 23 There is also an advanced version of the remote control available. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 24: Getting Started

    (no digits), and 123 for digits only. To enter a letter or number, press a key repeatedly to cycle through its characters. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 25 Controls the content of the visible windows. For example, you can Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 26 XT Series unit. Enter the same numeric code in both ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 27 Figure 13: Setting the code on the XT Remote Control Unit ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 28: Accessing Xt Series Web Interface

    1. Open any of the supported internet browsers and access the XT Series login page by entering the system's IP address, like http://1.2.3.4/. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 29: Navigating Menus With The Keyboard And Mouse

    Navigating Menus with the Keyboard and Mouse About this task On the XT Executive only, you can navigate through endpoint menus using your computer's keyboard and mouse instead of the remote control, by running a PC or Mac program called Avaya ® Scopia XT Control.
  • Page 30 72). 2. Perform the initial setup described in Configuring Basic Settings with the Quick Setup Wizard on page 35. The last step of the quick setup wizard is installing the Avaya ® ® Scopia XT Control utility (see...
  • Page 31 Connecting to a XT Executive as a Room Endpoint About this task ® If using the XT Executive as a room endpoint, you must first connect to Avaya Scopia XT Control before using your keyboard and mouse to control the XT Executive. The icon appears, indicating that authentication is required.

  • Page 32: Using Avaya Scopia ® Control

    You can moderate videoconferences whether they are hosted on the endpoint's built-in MCU or on the external MCU ( which can be the Avaya Equinox Media Server or the Scopia Elite MCU) when it is part of your deployment. Moderators can manage all the meeting's participants, including hiding their video, muting their audio, and changing the video layouts.

  • Page 33: Applying Basic Settings

    XT Series. Meeting roster and associated features, like chat, are available only if the XT Series is connected to a 9.0.x Avaya Equinox or Scopia meeting as a SIP endpoint or the XT Series is managed by the Equinox Management hosting the meeting.

  • Page 34: Applying The Automatic Provisioning To Avaya Scopia ® Xt Series Endpoints

    3. Insert the service code and click Next. Figure 18: Enter Service Code ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 35: Configuring Basic Settings With The Quick Setup Wizard

    You can only calibrate the image on the endpoint itself using its monitor, not from the web interface. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 36 (cloud) method of configuration, this step is not available. ® The first screen in the Quick Setup wizard enables you to define the name of your Avaya Scopia XT Series, the country, the menu language, and the protocol the system uses for calls. The unit's name is displayed on the system's title bar and to other meeting participants.
  • Page 37 The wizard displays the SIP server configuration page. For Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 38: Adjusting The Image Position

    Configuring Basic Settings with the Quick Setup Wizard on page 35. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 39 Series as part of the Quick Setup Wizard. To modify advanced network settings, see Deployment ® Guide for Avaya Scopia XT Series. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 40 For web collaboration and cloud connection to Avaya Equinox Management, you must insert a valid DNS address. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 41 Configuring Basic Settings with the Quick Setup Wizard on page 35 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 42 Enter the system name (or number). The system is registered to the SIP server under this name. Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 43 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 44 7. Use your keyboard to enter the user code displayed at the start of this procedure. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 45: Tips For Participating In A Videoconference

    • Avoid using your cellular phones during your meeting to avoid electromagnetic interference. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 46: Connecting Headphones To The Xt Executive

    Jabra Pro 9450 Duo. Related links Getting Started on page 19 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 47: Chapter 3: Starting A New Call

    ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 48 Make your call > Contacts. From the endpoint's main menu, select Contacts. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 49 To accept an incoming call, select Accept. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 50 Elite MCU or the Equinox Conferencing Media Server. • Select SIP for SIP endpoints. Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 51: Finding, Adding, Changing Or Deleting Contacts

    Your list of favorite contacts is managed by the endpoint’s local ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 52 Add to favorites. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 53 H.323 alias like john_smith, or a URI address like john@company.com. Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 54 When you are done, select Save (web interface only). Figure 37: Editing an existing contact ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 55: Finding, Adding, Changing Or Deleting Groups

    Related links Starting a New Call on page 47 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 56: Understanding Presence

    Figure 39: Bob subscribes as a watcher to the Alice contact Subscription from Bob Figure 40: Alice sees Bob’s request ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 57: Viewing And Changing Presence Status

    Do no Disturb A user/XT is in Do Not Disturb mode. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 58: Subscribing To Contacts

    From the XT Series web interface, select Edit for that contact's entry. From the ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 59: Accepting Or Rejecting Subscription Requests

    • Click No to prevent the contact from seeing your status. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 60: Viewing The Status Of Other Users

    The XT Series displays a list of users and their associated status. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 61: Unsubscribing From Contacts

    From the XT Series web interface, select Make your call > Basic Options > ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 62 DEL, or press right arrow and confirm the deletion. Related links Understanding Presence on page 56 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 63: Chapter 4: Participating In Meetings

    Management meeting, you must access the Equinox Management user portal, or use the 64-bit Avaya Equinox Add-in for Microsoft Outlook. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 64 Figure 51: Notifications when a meeting is due to start 3. If the meeting has already started, select Join Now. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 65: Moving The Ptz Camera's Position

    Participating in Meetings on page 63 Moving the PTZ Camera's Position About this task This section details how to set the angle and zoom of a PTZ camera connected to your Avaya ® Scopia XT Series. A PTZ camera can pan to swivel horizontally, tilt to move vertically, and optically zoom to devote all the camera's pixels to one area of the image.

  • Page 66: Adjusting The Default Volume Settings

    ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 67 Series web interface, select Basic Settings > Call-Answer mode > General. From the endpoint's main menu, select Configure > Calling. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 68: Presenting Content From Your Computer

    ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 69 XT Series • When DVI content is displayed on the XT Series and another Avaya Equinox Client has an active Screen Link connection with the same XT Series, the pairing fails. The Forbidden icon is displayed next to the endpoint or, in the case of manual pairing, the Endpoint unavailable message is displayed.

  • Page 70: Presenting Content Using An Avaya Scopia ® Xt Series Endpoint

    Users can present content from a laptop on an XT Series monitor without connecting it to the XT Codec Unit, using the Avaya Screen Link feature. If you are also using the XT Series for a videoconference, the content is shared with all participants of the meeting, both located in the same room and remote.
  • Page 71 Unit. The monitor displays this endpoint’s IP address. Figure 58: IP address displayed on the XT Series monitor b. Right-click the Scopia XT Desktop or Avaya Equinox icon and select Screen Link > Connect to Other Endpoint. ® December 2017...

  • Page 72: Connecting A Computer To The Xt Series Using The Dvi Port

    ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 73 Screen Link feature. You can do so only if your computer has Avaya Scopia XT Desktop or Avaya Equinox client and is on the same network as the XT Series. If they are in different networks, verify there is no NAT or firewall between them. For more information about using the ®...
  • Page 74 Presenting Content by Connecting your Computer to the XT Series on page 76. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 75: Connecting A Computer To The Xt Series Using The Hd1 Port

    3840 x 2160 30, 25, 24 supported) 1920 x 1080 Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 76: Presenting Content By Connecting Your Computer To The Xt Series

    Screen Link feature. You can do so only if your computer has Avaya Scopia XT Desktop or Avaya Equinox client and is on the same network as the XT Series. If they are in different networks, verify there is no NAT or firewall between them. For more information about using the ®...
  • Page 77 77). The XT Executive screen displays a presenting icon in the bottom corner to indicate your computer content is visible to others during a call. In addition, if you use Avaya ® Scopia XT Control to navigate menus with a keyboard and mouse, the icon in the taskbar changes to 2.

  • Page 78: Changing Your Own Video Layout

    (example) on page 79). ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 79 For improved user experience when using one monitor, the Scopia Elite 6000 MCU offers an additional set of video layouts called gallery layouts (Avaya Scopia Solution version 8.3.2 or later). Specifically designed for viewing shared content, these video layouts optimize screen space by displaying the presentation as the main part of the screen, with participants as a strip either alongside or underneath.
  • Page 80 Gallery layout is not available when receiving Web Collaboration. Figure 68: Changing video layout during a call (example) ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 81: Blocking Your Own Audio And Video

    Microphone Pod, you can press its own mute button. When your audio is muted, the icon disappears on the display. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 82 Basic Settings > Call-Answer Mode > General. From the endpoint's main menu, select Configure > Calling. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 83: Blocking All Incoming Calls (Dnd)

    63 Blocking All Incoming Calls (DND) About this task ® If you do not want to answer incoming calls, you can configure the Avaya Scopia XT Series to block all incoming calls by enabling Do Not Disturb (DND). ®...

  • Page 84: Blocking All Calls Except From Trusted Contacts

    (or numbers). In this way you can block unwanted calls that may interrupt your work, remaining available for you trusted favorites. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 85: Using Chat

    Using chat About this task (Requires chat support) When you are in an Avaya meeting, you can send and receive public (or private) chat messages to other participants. If multiple users are controlling the same XT Series, they can use the chat together, but all their messages are sent on behalf of the XT whose name is shown as associated to their messages.
  • Page 86 4. Compose the message. 5. Tap Done. to send the message. to switch conversation. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 87 Using chat Related links Participating in Meetings on page 63 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 88: Chapter 5: Moderating Meetings

    H.323. Both the XT Series built-in MCU and many third-party MCUs support the H.243 standard, which enables remote videoconference management. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 89 You can choose an endpoint from the contacts, dial directly or choose one recently dialed. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 90 6. To designate a participant as a lecturer, select Make lecturer for that endpoint. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 91 Figure 79: Ending a meeting (moderators only) Related links Moderating Meetings on page 88 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 92: Changing The Video Layout For All Participants

    If the meeting is hosted on the Scopia Elite MCU or the Equinox Conferencing Media Server, you choose from layouts available on that MCU. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 93 2. Select the desired layout according to the number of participants, or select Auto to restore the default layout. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 94: Recording Meetings

    (if your system administrator has configured one). The external back-up server can be a generic FTP server or an Avaya Equinox Streaming and Recording Server. The process of saving a recorded file to an external server could require some time to complete, depending on the duration of your recorded session and the speed of your network connection.
  • Page 95 The system saves the file as an MP4, and records the video in H.264 format with audio in AAC-LC format. You can view recordings saved to the network via the Avaya Equinox Unified Portal (see Using Avaya Equinox Unified Portal).
  • Page 96 Firefox only), or Download to save the MP4 file locally. You can also upload a video from the Web interface to the local USB storage. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 97 Verify the system is not muted, to ensure you can hear the audio during playback. 4. To view a recorded meeting stored on the network, access the Avaya Equinox Unified Portal and follow the links to view recordings stored there (see Using Avaya Equinox Unified Portal).

  • Page 98: Uploading A Recording File To A Usb

    2. Click Clear Transfer Status. Figure 88: Clear Transfer Status A confirmation message is displayed. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 99: Validating Recordings

    Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 100 (.p7m). You can click on the seal icon to download the .p7m and .mp4 files. Related links Recording Meetings on page 94 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 101: Chapter 6: Configuring Advanced User Settings

    Answer Mode > General. From the endpoint's main menu, select Configure > Calling. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 102 4. From the web interface only, select Save. Related links Configuring Advanced User Settings on page 101 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 103: Activating The Screen Saver

    The system saves the file as an MP4, and records the video in H.264 format with audio in AAC-LC format. You can view recordings saved to the network via the Avaya Equinox Unified Portal (see Using Avaya Equinox Unified Portal).
  • Page 104 Avaya Equinox Streaming and Recording Server. Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 105 Follow the prompts to upload a video recording from your PC/Mac to a USB. You can then play the video recording from your USB. Table continues… ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 106 Select Yes to ensure that the file transfer is secured using FTPS. Connection AESR File Owner Type the name of the file owner in Avaya Equinox Streaming and Recording Server. It usually corresponds to a user defined in Avaya Equinox Management. AESR Server Tenant Type the tenant or organization identification number for the file owner’s organization,...

  • Page 107: Saving Meeting Snapshots (Xt Executive Only)

    In-call menu and select Snapshot. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 108 Open an image editor to paste each snapshot as an image. Related links Configuring Advanced User Settings on page 101 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 109: Setting Pin Codes For The Xt Series

    5. From the web interface only, select Save. Related links Configuring Advanced User Settings on page 101 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 110: Confirming Call Disconnections

    • XT Series endpoints ® • Avaya Equinox clients ® • Avaya Aura components ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 111 Meeting Options > Layouts menu. 3. From the web interface only, select Save. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 112 Configuring Advanced User Settings Related links Configuring Advanced User Settings on page 101 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 113: Chapter 7: Troubleshooting The Avaya Scopia ® Xt Series

    User Interface, GUI). Not all figures in this manual show both interfaces. Some figures show either the web UI or the end point main menu. The field and menu names on both interfaces are almost identical. This section covers troubleshooting problems that may occur when setting up and using the Avaya ® Scopia XT Series.
  • Page 114 Enable License from the homepage. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 115 Related links ® Troubleshooting the Avaya Scopia XT Series on page 113 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 116: Viewing The Quality Of Your Call

    The level is also available in the statistics of each active call. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 117: Resolving Monitor Display Problems

    5. • Set to 60 Hz by pressing then 6. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 118 3. Select your preferred image view mode. On the XT Executive, use the Monitor HD2 area. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 119 > I/O connections > Monitor > General. From the endpoint's main menu, select ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 120 - Any dynamic gain or smart management of the image should be disabled. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 121: Resolving Problems Viewing Computer Content

    XT Remote Control Unit, as described in Pairing an XT Remote Control Unit on page 26). ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 122: Restoring Default User Settings

    This issue applies to the XT Executive 240 only, configured as personal or shared executive endpoint. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)
  • Page 123 Solution Verify that only your computer is connected by checking the XT Series web interface. Authentication required If using the XT Executive as a room endpoint, the computer must be authenticated with Avaya ® Scopia XT Control each time it is connected. The icon indicates that authentication is required.

  • Page 124: Resolving Video Or Audio Disruptions

    1. After the application fails to run, navigate to System Settings > Security and Privacy. 2. Run the last blocked application. ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

  • Page 125: Downgrading To Version 8.X

    Related links ® Troubleshooting the Avaya Scopia XT Series on page 113 ® December 2017 Avaya Scopia XT Series User Guide Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. DRAFT—December 15, 2017—1:33 PM (UTC)

This manual is also suitable for:

Scopia xt7100Scopia xt5000Scopia xt4300Scopia xt telepresence

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