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When a condition generates message number 913, the server initializes itself
automatically.
After completion of a self-test, you ca.n reinitialize the MUXserver 100 by
pressing < CTRL/P > on the supervisor port terminal. You need not power-up
the server. This reinitialization works if the problem involves down-line loading
of the server software.
NOTE
The supervisor port terminal r€!ceives status messages that make
the troubleshooting process much easier. For server installation,
this terminal must be configurEd to operate with a speed of 9600
bps and a character size of 8 bits with no parity. Following installa-
tion, you can use the DEFINE PORT command to set up other
values for speed, character size,. and parity.
4.2 PROBLEMS AFFECTING ALL PORTS
This section describes what to do after you initialize the MUXserver 100 for
problems that affect all the remote terminals. The green light on the
MUXserver 100 unit is in one of two states, approximately 20 seconds after
you initialize the
serve~
•
Off - the server has no power or has a serious hardware problem (see
Section 4.2.1, Server Green Light Off).
•
On continually - this indicates that the processors in the MUXserver
100 are operating and it is performing self diagnostic tests and at-
tempting to down-load its operational software. To determine the
source of the problem interpret the error messages displayed on the
supervisor port terminal.
If
the display indicates
IMAGE LOAD COMPLETE
this indicates that the Eth€!rnet interface is operational and that the
software has correctly downloaded into the MUXserver 100.
CHAPTER 4 MUXserver 100 TROUBLESHOOTING
7
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