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(c)
Repeat this process from the other end of the link.
Steps (a), (b) and (c) must identify the faulty component.
Replace the faulty component and retest the link.
4.4 PROBLEMS AFFECTING INDIVIDUAL PORTS
This section describes troubleshooting procedures to take when you experience
a problem that appears to affect only some of the server's ports.
4.4.1 Terminal Display is Wrong
Refer to Table 4-1. Locate the text that describes the behavior of the terminal.
Go down the list of possible problems, in order, and then to the problem num-
ber listed for each. Carry out the corrective action described in the section that
addresses the problem.
If you cannot correct the problem, refer to Section 4.6, PROBLEMS
INVOLVING THE ETHERNET for information about services offered by
DIGITAL for problem resolution.
Problem
1
The terminal is receiving no power. The terminal's power indicator
is off.
Correction: Be sure the terminal is plugged into an outlet that has
power. Check the power switch position to be sure the terminal is
on. If the terminal has a fuse or circuit breaker, try replacing or
resetting it. On most terminals, if you fail to see the cursor after
approximately one minute, you can assume that the terminal either
has no power or is faulty.
Problem 2 The terminal is faulty.
Correction: Switch the terminal to its off-line mode (refer to the
terminal operator's guide). If the problem behavior persists when
you enter characters, the terminal is probably faulty.
Correction: If possible verify the operation of the terminal at an-
other location. Use the same terminal characteristics when perform-
ing this operation.
28
CHAPTER 4 MUXserver 100 TROUBLESHOOTING
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